Credit Card Operations Manager jobs in Birmingham, AL

Position Summary

The Credit Manager along with the Sales Manager are the second in charge at the individual branch location. The Credit Manager performs a wide variety of job functions at the direction of the General Manager, assisting and coordinating store activities to ensure safe, professional and profitable operations.

The Credit Manager is accountable for meeting company objectives; maintain company quality standards and adhering to company policies.

Principal Accountabilities

* Acquire and Maintain Customers

*Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments

* Assist in managing store personnel; may direct activities of one or more employees

* Compliance with all applicable federal, state and local statutes

* Decipher, prepare and review store reports

* Document all customer commitments

* Ensure company standards for renewals, delinquencies and store collections are satisfied

* Fill out paperwork for submission to corporate support

* Follow monthly marketing plans and maintain internal quality control standards

* Manage customer accounts

* Managing inventory and cash assets

*Prepare daily work schedules, delivery schedules, assign tasks, enforce company policy

* All other duties deemed necessary for effective store management Requirements for Credit Manager Effective organizational skills

Established collection skills Good communication skills Handle multiple priorities simultaneously

Learn and become proficient in POS system Maintain professional appearance Must be able to read, write and communicate effectively in person and over the phone with employees and customers

Negotiate and resolve conflict Plan, organize, delegate, coordinate and follow up various tasks and assignments

Recognize and solve problems

Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements Regular and consistent attendance, including nights and weekends as business dictates

Education and Experience Two years’ experience with Rent-to-Own, retail or other business emphasizing customer service, account management, sales and merchandising.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Supplemental pay types:

• Bonus opportunities

Ability to commute/relocate:

• Bessemer, AL 35023: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Accounting: 1 year (Preferred)
• collections: 1 year (Preferred)

Work Location: In person