Credit Card Operations Manager jobs in Brockton, MA

Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions. Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency. Being a Credit Card Operations Manager ensures that credit card operations group is staffed at appropriate levels and operates within budget. Requires a bachelor's degree. Additionally, Credit Card Operations Manager typically reports to a head of a unit/department. The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit Card Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Credit Manager
  • Horizon Beverage Group
  • Norton, MA FULL_TIME
  • Credit Manager

    Company Overview:

    As one of New England’s leading spirits, wine and beer distributors, Horizon Beverage Group connects a network of makers, retailers and consumers across New England. Now in our fourth generation of family ownership, we employ more than 775 team members throughout Massachusetts and Rhode Island.

    Position Summary:

    The credit manager will increase company profitability by operating within the guidelines and requirements of the company credit policy. Credit manager will maintain an appropriate credit risk level, and make yearly adjustments to process controls to increase cash flow.

    Essential Functions:

    • Operate within the guidelines and requirements of the company credit policy.
    • Maintain an appropriate credit risk level.
    • Review customer accounts on a regular basis to maintain an appropriate level of credit risk
    • Manage collection process of delinquent accounts to maintain credible accounts receivable, including establishing relationships with collection attorneys.
    • Direct and manager Credit Department staff.
    • Manage and direct cash application function.
    • Resolve disputes with customer base and other departments as they relate to accounts receivable and risk management.
    • Analyze credit application for terms of sale and credit limits.
    • Ensure that accounts receivable reports are submitted to all general managers and other sales staff on a regular basis or as requested.
    • Effectively work with the sales force to improve credit quality and cash flow.
    • Establishing policies and procedures of credit department
    • Place accounts on credit hold as needed including placing accounts on ABCC list
    • Ensure orders are release orders accurately and timely
    • Maintain a department organizational structure sufficient to meet all goals and objectives
    • Properly motivate the credit and collections staff.
    • Measure department performance with appropriate metrics
    • Provide ongoing training of the credit staff
    • Manage customer credit files
    • Monitor deductions being taken by customers
    • Manage the application of finance charges
    • Manage bankruptcy accounts, motions and proceedings
    • Visit customers as needed to establish strong business relationships and limit credit risk
    • Maintain proficiency in Microsoft Office, Word, Excel
    • Review and monitor compliance with the policies and procedures of security agreements (guarantees, liens, bonds, etc.)
    • Keep abreast of all law pertaining to collection, bankruptcy, bonds, liens and adjustments
    • Participate in appropriate trade and credit groups to improve credit knowledge
    • Follow company policies and procedures
    • Other projects and responsibilities as assigned

    Skills and Capabilities Required:

    • Judgment and decision-making ability
    • Accuracy and attention to detail
    • Demonstrated integrity and ethical standards
    • Ability to handle difficult customers with diplomacy and tact
    • Problem-solving and analytical ability
    • Able to perform business math (basic algebra, compute rate, ratio, etc.)
    • Manages time effectively and adapts quickly to changing priorities
    • Team player who works productively with wide range of people
    • Superior organizational skills
    • Comfortable in fast-paced environment
    • Proven history of profit and loss management to maximize financial performance
    • Strong project management and multi-tasking skills
    • Capable of following written instructions and documented procedures
    • Able to read, analyze and interpret financial statements
    • Demonstrated competency hiring, developing and evaluating employees to achieve corporate and personal objectives.
    • Working knowledge of basic and advanced accounting principles
    • Working knowledge of legal aspects of collection litigation activity
    • Compiles with equal employment opportunity laws, regulations and company policies related to discrimination in hiring, firing, promotion and compensation, including sexual harassment.
    • Demonstrated competence in budgeting, forecasting and planning
    • Knowledge of Microsoft Office Suite, particularly Excel
    Minimum Education Required:
    Bachelor’s Degree with concentration in Finance, Accounting or Business Management
    Experience Required:
    5 years credit management
    Computer skills, Word, Excel
    Have a thorough knowledge of credit-related laws
    Have considerable experience with negotiations
    What We Offer:
    Horizon Beverage Group provides benefits, support programs, resources and expertise to help employees live healthier and safer lives—at work and on the road.
    • Eligibility for the following benefits depends on employment status.
    • Competitive pay
    • Medical & dental
    • 401(k) Plan
    • Paid Holidays
    • Generous paid time off policy
    • Company paid Short & Long Term Disability
    • Company paid Life Insurance
    • Employee Assistance Program
    • Supplemental Insurance Options

    Horizon Beverage Group is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, protected veteran or disabled status.
  • 13 Days Ago

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Deposit Operations Analyst
  • Liberty Bay Credit Union
  • Braintree, MA FULL_TIME
  • Liberty Bay Credit Union is one of the oldest and most established credit unions in New England with over 100 years of operations. We remain among the oldest, largest, and most highly capitalized cred...
  • 6 Days Ago

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Deposit Operations Supervisor
  • Liberty Bay Credit Union
  • Braintree, MA FULL_TIME
  • Liberty Bay Credit Union is one of the oldest and most established credit unions in New England with over 100 years of operations. We remain among the oldest, largest, and most highly capitalized cred...
  • 12 Days Ago

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Credit Training Manager
  • Rockland Trust
  • Brockton, MA FULL_TIME
  • Rockland Trust is currently seeking a dynamic and experienced Credit Training Manager to join our team and play a crucial role in enhancing the skills and knowledge of our credit professionals. The pr...
  • 16 Days Ago

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Credit Training Manager
  • Rockland Trust Career Site
  • Brockton, MA FULL_TIME
  • Rockland Trust is currently seeking a dynamic and experienced Credit Training Manager to join our team and play a crucial role in enhancing the skills and knowledge of our credit professionals. The pr...
  • 1 Month Ago

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Manager of Vehicle Services
  • TX06 Bridgestone Retail Operations, LLC.
  • Provincetown, MA FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 1 Month Ago

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0 Credit Card Operations Manager jobs found in Brockton, MA area

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Operations Manager
  • CertainTeed
  • Norwood, MA
  • Why work for us? At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of t...
  • 4/22/2024 12:00:00 AM

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Operations Manager
  • Saint-gobain Corporation
  • Norwood, MA
  • Position DescriptionJob SummaryWhat's the job?The Operations Manager oversees all production and maintenance functions t...
  • 4/22/2024 12:00:00 AM

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Operations Manager
  • Hollingsworth & Vose
  • East Walpole, MA
  • POSITION SUMMARY: The Operations Manager is responsible for the day-to-day safe and efficient operation of the three Pap...
  • 4/20/2024 12:00:00 AM

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Manager II, Operations Management
  • Applied Materials, Inc.
  • Gloucester, MA
  • Key Responsibilities Supervises employees involved in a variety of production and/or operation functions such as assembl...
  • 4/20/2024 12:00:00 AM

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Operations Manager
  • Willwork Global Event Services
  • South Easton, MA
  • Job Description Job Description National Labor Management Company is seeking an experienced Operations Manager to handle...
  • 4/19/2024 12:00:00 AM

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Operations Manager
  • Lineage Logistics
  • Taunton, MA
  • -This Operations Manager will be working in one of our newly acquired sites here in Taunton, MA. Manage the warehouse's ...
  • 4/19/2024 12:00:00 AM

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Operational Manager
  • Beth Israel Lahey Health
  • Boston, MA
  • When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Typ...
  • 4/18/2024 12:00:00 AM

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Operations Manager
  • Certainteed
  • Norwood, MA
  • Why work for us? At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of t...
  • 4/18/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land and 0.1 square miles (0.26 km2) (0.56%) is water. Brockton is the 162nd largest city by land area in the Commonwealth, and the twelfth largest of the twenty-seven towns in Plymouth County. Brockton is bordered by Stoughton to the northwest, Avon to the north, Holbrook to the northeast, Abington to the northeast, Whitman and East Bridgewater to the southeast, West Bridgewater to the south, and Easton to the west. Brockton is approximately 25 miles s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Manager jobs
$79,546 to $122,353
Brockton, Massachusetts area prices
were up 1.6% from a year ago

Credit Card Operations Manager in Twin Falls, ID
Manage and co-ordinate operational activities within Retail Payment System, ensuring quality service and effective operations support for all internal and external customers.
December 20, 2019
Credit Card Operations Manager in Seattle, WA
Participate in the review and recommendation of card operations systems and procedures affecting assigned units, co-ordinating system conversions from an operations perspective.
November 29, 2019
Credit Card Operations Manager in New Bedford, MA
The Credit Card Operations Clerk is the individual that interviews credit card applicants to make sure all personal and credit information are correct for the credit report.
February 21, 2020