Credit Card Operations Manager jobs in Fayetteville, NC
Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions. Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency. Being a Credit Card Operations Manager ensures that credit card operations group is staffed at appropriate levels and operates within budget. Requires a bachelor's degree. Additionally, Credit Card Operations Manager typically reports to a head of a unit/department. The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit Card Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Credit Card Operations Manager jobs
Operations Support Specialist
- Fort Bragg Federal Credit Union
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Fayetteville, NC
FULL_TIME
-
Purpose:Performs detailed monitoring and analysis of member account activity to protect the Credit Union from high-risk transactions and fraudulent activity. Reviews operational reports and data from real-time service providers to detect errors, omissions and suspicious or unusual activity. Assists with compliance of regulatory requirements and operational policies. Escalates issues and concerns for resolution and/or handles as appropriate.Primary Duties and Responsibilities:
- Responsible for monitoring, investigating, and evaluating daily reports such as Shared Branching, Excessive Cash, IRA Contribution, IRA Distribution and other high-risk transaction reports. Verifies accuracy and validity of transaction activity and documents, reports or handles as needed.
- On a daily and weekly basis, monitors, investigates and evaluates BSA/AML, Account and Card fraud alerts. As necessary, conducts further research, develops appropriate solutions, and provides recommendation to AVP, Operations.
- Maintains in-depth knowledge of and ability to utilize Verafin software.
- Performs tasks related to the daily operational needs of our Visa DPS program.
- Assists AVP, Operations to ensure branch and contact center staff adhere to transactional regulations, policies, and procedures.
- Assists AVP, Operations by providing descriptive narratives and documentation of fraudulent incidents and works with law enforcement officials and/or files police reports as applicable.
- Assists AVP, Operations with handling issues/questions related to fraud, Bank Secrecy Act, Customer Identification Program and Office of Foreign Asset Control.
- Prepares various operational reports as required.
- Verifies and processes ATM / Remote Deposits, in a timely manner.
- Performs research and verification for third party inquiries as well as complex member requests.
- Maintains an up-to-date and comprehensive knowledge of all credit union products and services.
- Complies with all applicable laws, regulations, credit union policies, and procedures. Adheres to all security procedures and regulatory guidelines including but not limited to, the Bank Secrecy Act, USA Patriot Act/Customer Identification Act (CIP) and the Office of Foreign Asset Control.
- Performs special projects and additional duties assigned.
- Interacts with members as needed who are reporting fraudulent activity.
- Tracks fraud events including losses, recovery and provides reporting.
Minimum Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum level of knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and Training:High School Diploma or GED is required. Associates degree or equivalent combination of training, education and experience preferred, but not required.Prior Experience:- Prior experience within the financial industry is helpful.
Interpersonal Skills:This job requires a high degree of interpersonal skills to deal with a range of complicated problem situations. It also requires interaction with a wide variety of people, both inside and outside of the Credit Union. Contact with others may often be difficult or stressful in nature and involve complex, detailed, and sensitive topics. These interactions often involve gaining the agreement of others.Other Special Skills and Abilities:- Knowledge of general credit union or bank operations
- Knowledge of and ability to use Verafin (Financial Crime Management tool)
- Knowledge of consumer regulations
- Able to interpret all new regulations and any changes to existing regulations
- Excellent analytical skills to define problems, collect data and supporting information, establish facts, draw valid conclusions, and prepare/summarize accurate analyses/reports
- Excellent communication skills in English, both verbal and written
- Strong PC skills, with advanced knowledge of Microsoft Excel, Word, and Outlook
- Superior interpersonal skills: ability to get along with diverse personalities; tactful, mature, flexible, compassionate
- Self-starter and well organized with strong attention to detail
- Able to prioritize work, handle multiple tasks, effectively manage time, and select appropriate courses of action
- Able to exercise judgement and sound discretion and understand when formal legal interpretive advice is needed
- Maintain confidentiality
- Possess and demonstrate a strong commitment to providing excellent service to FBFCU staff and members
Physical Demands:- Occasional standing, walking, bending, and stooping required
- Must be able to sit at a desk for long periods of time and use a computer
- Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds
Working Conditions:- Minimal adverse working conditions. Some fluctuations in temperature experienced in office setting.
- May need to work beyond normal working hours, pending organization needs.
- 1 Month Ago
Credit Manager-Bilingual
- Rent-A-Center
-
Clinton, NC
FULL_TIME
- Assistant Credit Manager Join the team of over 20,000 Rent-A-Center coworkers and start your career climb today! Build your future with Rent-a-Center! This is an entry-level position and we are hiring...
- 4 Days Ago
Retail Branch Manager
- REV Federal Credit Union
-
Laurinburg, NC
FULL_TIME
- Assumes responsibility for guiding, coaching, training, and monitoring branch staff to achieve and maintain a consistent and high level of performance. Ensures branch meets Credit Life, Disability, GA...
- 1 Month Ago
Training Manager
- Fort Liberty Federal Credit Union
-
Fayetteville, NC
FULL_TIME
- Training Manager Purpose: Initiates, plans, coordinates, and directs training and staff development programs for the Credit Union. Provides learning opportunities designed to increase staff capacity a...
- 1 Day Ago
Branch Manager
- Fort Bragg Federal Credit Union
-
Fayetteville, NC
FULL_TIME
- Branch Manager Seeking Experienced Professional looking for a career opportunity. Relocation Package offered Bonus Offered Purpose: Provides quality service to members through the provision of effecti...
- 8 Days Ago
Branch Manager
- Fort Liberty Federal Credit Union
-
Southern Pines, NC
FULL_TIME
- Branch Manager Seeking Experienced Professional looking for a career opportunity. Relocation Package offered Bonus Offered Travel Stipend during training period Purpose: Provides quality service to me...
- 22 Days Ago
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0 Credit Card Operations Manager jobs found in Fayetteville, NC area
Outside Sales Representative - Stairlift
- Leaf Home
-
Fayetteville, NC
- Are you looking for a company with unlimited compensation opportunity, weekly pay, and advancement to management roles? ...
- 4/19/2024 12:00:00 AM
Wet Cooler Supervisor
- Hiring Now!
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Lumber Bridge, NC
- Job Description Primary PurposeEnsures the successful execution of department operations, while ensuring procedures, peo...
- 4/19/2024 12:00:00 AM
Wet Cooler Supervisor
- Mountaire
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Lumber Bridge, NC
- Primary Purpose Ensures the successful execution of department operations, while ensuring procedures, people and resourc...
- 4/19/2024 12:00:00 AM
Thigh Debone Supervisor
- Mountaire
-
Lumber Bridge, NC
- Primary Purpose Ensures the successful execution of department operations, while ensuring procedures, people and resourc...
- 4/18/2024 12:00:00 AM
Cut-Up Supervisor
- Mountaire
-
Lumber Bridge, NC
- Primary Purpose Ensures the successful execution of department operations, while ensuring procedures, people and resourc...
- 4/18/2024 12:00:00 AM
Cashier NIghts
- Reef Technology Inc.
-
Fayetteville, NC
- ** Cashier NIghts** * 11267 * Fayetteville, North Carolina, United States * Parking Field * Hourly Part-Time REEF transf...
- 4/16/2024 12:00:00 AM
Cut-Up Supervisor
- Hiring Now!
-
Lumber Bridge, NC
- Job Description Primary PurposeEnsures the successful execution of department operations, while ensuring procedures, peo...
- 4/15/2024 12:00:00 AM
Management Trainee - Processing
- Mountaire
-
Lumber Bridge, NC
- Primary Purpose To gain experience and knowledge in all aspects of vertical integration with special emphasis on Operati...
- 3/11/2024 12:00:00 AM
About Fayetteville, North Carolina
Fayetteville (/ˈfeɪətˌvɪl/) is a city in Cumberland County, North Carolina, United States. It is the county seat of Cumberland County, and is best known as the home of Fort Bragg, a major U.S. Army installation northwest of the city.
Fayetteville has received the All-America City Award from the National Civic League three times. As of the 2010 census it had a population of 200,564, with an estimated population of 204,408 in 2013. It is the 6th-largest city in North Carolina. Fayetteville is in the Sandhills in the western part of the Coastal Plain region, on the Cape Fear River.
With an estima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Manager jobs
$66,215 to $101,849
Fayetteville, North Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Credit Card Operations Manager do?
Credit Card Operations Manager in Twin Falls, ID
Manage and co-ordinate operational activities within Retail Payment System, ensuring quality service and effective operations support for all internal and external customers.
December 20, 2019
Credit Card Operations Manager in Seattle, WA
Participate in the review and recommendation of card operations systems and procedures affecting assigned units, co-ordinating system conversions from an operations perspective.
November 29, 2019
Credit Card Operations Manager in New Bedford, MA
The Credit Card Operations Clerk is the individual that interviews credit card applicants to make sure all personal and credit information are correct for the credit report.
February 21, 2020