Credit Card Operations Manager jobs in Gastonia, NC

Overview

Looking for something different? We ARE that something different at RPM Living. Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...… we show you the way to success.

The position: The Community Manager will oversee all business operations at one of our apartment communities.  The successful candidate will possess strong resident relations and interpersonal skills and will have the ability to communicate effectively, take charge, lead, train, be dependable, professional, and a team player.

Responsibilities

• Supervise leasing and maintenance activities to ensure compliance with company policy
• Analyze performance and trends to develop and implement monthly marketing plan
• Trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned community. This includes new employee orientation and training, ongoing formal and informal performance evaluation, review and approval of time-sheets, instructing and advising on-site staff of employee procedures and guidelines.
• Provide excellent customer service while maintaining the highest standards for resident service
• Assist in preparation of budget, and adherence to approved budgets
• Complete month-end and year-end reporting as required
• Provide narrative of all monthly budget variances /- 10% per line item
• Ensure that property operations are compliant with all applicable regulatory requirements 

Qualifications

• Three plus years of related multi-family property management experience
• 2 years in tax credit or affordable housing experience is preferred
• HUD rules and regulations, as well as policies and procedures of low-income housing programs
• Experience with Onesite software a plus
• Strong leadership and management skills are essential
• A current, valid Driver License is required

Employment with RPM Living is contingent upon successful completion of a background check.

RPM Living is an Equal Opportunity Employer.

This job title is associated with Property Manager, Apartment Manager, Business Manager, and Multi-Family Manager. 

Company Information

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community• Comprehensive healthcare coverage available for all full-time, regular associates • Employer paid employee assistance, mental health, and wellness programs• Ancillary benefits including critical illness, hospital indemnity, and accident insurance• 401(k) with robust company match • Opportunities for progressional development career growth and role-based learning plans• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)• Paid time off plus floating holidays and volunteer days• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.