Credit Card Operations Manager jobs in Harrisburg, PA

Are you looking for a career opportunity to lead a team and implement business solutions to drive transformation through technology?

Overview - Horizon Farm Credit is actively seeking a Business Analyst Manager to join our team. Qualified candidate may work in any available Horizon Farm Credit branch. To view locations, click here Locations | Horizon Farm Credit. This position is eligible for hybrid work schedule after 6 months of successful employment. Our ideal candidate is an experienced, organized and innovative leader with an enthusiasm to support the association’s business systems. 

Position Description: In this position, you will lead technology enablement and innovation for the association, manage the associations’ business system analysis functions, and supervise the business system analysts. You will plan, develop, test, and implement effective business solutions in support of business needs to drive transformation through effective technology solutions. In this position, you will oversee the strategic design and implementation of business systems solutions for the Association. 

Key Responsibilities

Business Solutions

• Serves as the primary source of direction, leadership and supervision of the Business System Analysts.
• Provides assistance and guidance in the establishment and monitoring of department objectives and initiatives in alignment with organizational goals and objectives.
• Lead and support association wide projects and initiatives. Provide leadership and overall support to various internal systems and processes.

Innovation

• Work closely with business leaders to understand their needs, challenges, and opportunities for innovation and transformation via technology solutions.
• Recommend improvements and innovative solutions to business issues. Assures that effective and efficient business systems are in place. 
• Understands business processes and solutions to maximize the association’s use of technology. Foster a culture of innovation within the team, encouraging creative thinking and new technologies with business needs at the forefront.

Change Management

• Ensure effective change management controls are implemented for critical system enhancements and report requests. 
• Assist SVP, Technology in developing and maintaining operating procedures related to new and changing requirements and risks.

Collaboration

• Collaborate with leaders and departments across the organization to identify opportunities to improve the effectiveness and efficiency of existing systems and processes. 
• Partners closely with the Director of Process Improvement and Project Management Office Manager to ideates and implement solutions. Establish and maintain strong relationships with other key stakeholders across the organization to facilitate collaboration and alignment.

Education

Education and/or experience equivalent to a Bachelor’s Degree in Information Technology or related field.

Experience

Generally, six to eight years of experience including supervisory experience, and ability to drive business transformation initiatives. Experience working with tech platforms and tools such as SalesForce and nCino preferred.

Skills

• Excellent analytical skills and strategic mindset.
• Excellent communication, human relations, and presentation skills.
• May require work beyond normally scheduled hours with little or no advanced notice. Work schedules may include nights and weekends. 
• Travel to/from other branch offices, associations, AgFirst and other facilities. 
• Ability to foster open communications; demonstrated listening and speaking skills.
• Demonstrated ability to establish priorities, take initiative, work under time pressure and exercise good judgment.
• Ability to lead, plan and manage change.
• Competent to analyze alternative solutions to technical and business system problems and recommend appropriate actions.
• Adaptable and flexible to a changing work environment.
• Prolonged periods sitting at a desk and working on a computer.

Who are we?

Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities. 

What can we offer you?

We offer competitive compensation and benefits packages for full-time employees including: 

• Medical insurance with dental and vision care options
• 401 (k) with significant employer matching
• Paid time off, holidays and volunteer time to support work/life balance
• Tuition reimbursement and training opportunities
• Student loan reimbursement
• Leadership and career development opportunities
• Paid parental leave and short term disability
• Fun and inclusive work environment

Salary Range: $102,400 – $128,000, depending on previous experience. 

Equal Opportunity Employer including veterans and individuals with disabilities.