Credit Card Operations Manager jobs in Hialeah, FL

Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions. Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency. Being a Credit Card Operations Manager ensures that credit card operations group is staffed at appropriate levels and operates within budget. Requires a bachelor's degree. Additionally, Credit Card Operations Manager typically reports to a head of a unit/department. The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit Card Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Card Services Specialist
  • Keys Federal Credit Union
  • Key West, FL FULL_TIME
  • Position Summary

    The Card Services Specialist is responsible for monitoring internal and external systems for all card programs, performs a variety of clerical, data entry and administrative duties related to our debit and credit card program. Assists both internal and external members with card related issues across all platforms and systems. Monitors and analyzes suspicious activities on account holders cards/accounts to minimize loss exposure.


    Duties and Functions Essential to the Successful Performance of the Job:

    Management reserves the right to add or change duties listed.


    • Provide excellent member service to all internal, external, and potential credit union members.
    • Enter new debit and credit card applications, issue credit card plastics, update credit/debit card limits, set up and cancel auto pays, process balance transfers, process credit card payment reversals and other monetary adjustments, establish and maintain appropriate files and records on member accounts.
    • Process new, lost/stolen and replacement debit cards, credit cards and Home Equity Line of Credit (HELOC) cards.
    • Monitor and analyze suspicious activities on account holders' debit cards, credit cards, HELOCs and Instant Issue for potential fraud or risk to minimize loss exposure. Take action as needed, including contacting members.
    • Process and respond to fraud and disputes claims according to the regulations and internal procedures.
    • Support branch personnel with questions regarding debit/credit cards, including card activities, card statements, disputes, and monetary adjustments.
    • Function as a guide for Branches in regard to Instant Issue troubleshooting and questions.
    • Assist our members with account inquiries, problems, adjustments, and changes by telephone, e-mail, or correspondence.
    • Comply with all department and credit union policies and procedures.
    • All other duties as assigned.







    Minimum Job Requirements:


    Education:

    · High school diploma or general education degree (GED)

    Experience:

    · One to three years of similar or related experience.

    · Experience working in a financial institution (preferred).

    Specific Skills:

    · Proficiency with computers

    · Excellent communication and interpersonal skills.

    · Strong organizational skills with attention to detail and accuracy.

    · Ability to navigate multiple technologies while staying engaged with members

    · Able to sit for an extended period of time

    · Strong member focus with the ability to have detailed conversation with our members

    · Ability to document member account activities thoroughly and concisely

    · Ability to effectively prioritize work

    · Ability to approach problems logically and with good judgement to ensure appropriate outcome

    Specialized Knowledge, Licenses, Etc.:

    · Proficient in PSCU software and FSP (preferred).



    Supervisory Responsibility, if any

    None


    This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


    Keys Federal Credit Union expects that its employees will conduct themselves with the highest ethical standards. The Credit Union also expects its employees to conduct business in accordance with all Bank Secrecy Act, anti-money laundering and other regulatory laws. Information security and confidentiality of member information are of the utmost importance to the Credit Union. Employees shall not knowingly provide assistance to individuals who attempt to violate or avoid these laws or the Credit Union's policies.

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Assistant Manager - R5D21 - Hialeah/North Miami
  • Pollo Operations, Inc.
  • Hialeah, FL FULL_TIME
  • Be a Part of the Fiesta... Come Join The Pollo Nation! You will need an email account click here to create one if you do not currently have one: Create Email Account When you click 'Apply', you will n...
  • 25 Days Ago

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Operations Manager
  • Fairfield Inn Key West
  • Key West, FL FULL_TIME
  • Compensation TypeYearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant play...
  • 20 Days Ago

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Operations Manager
  • Hertz Local Edition
  • Key West, FL FULL_TIME
  • The Airport Operations Manager directs the process and activities of frontline employees, including but not limited to CSAs, CXAs, Flex Reps, VSAs, or other non-exempt employees, and may assist the Se...
  • 21 Days Ago

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Operations Manager
  • Hilton Garden Inn Key West
  • Key West, FL FULL_TIME
  • Compensation TypeYearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant play...
  • 21 Days Ago

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Operations Manager
  • GAT Airline Support
  • Key West, FL FULL_TIME
  • Operations Managers have the responsibility for establishing safety policies, procedures and working conditions that affect the employee on the job. Responsible for the immediate work environment as w...
  • 7 Days Ago

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0 Credit Card Operations Manager jobs found in Hialeah, FL area

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Operations Manager
  • CASENTA
  • Coral Gables, FL
  • Job Description Job Description We are searching for an experienced professional with strong leadership skills and a pos...
  • 3/28/2024 12:00:00 AM

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Operations Manager
  • UFC Gym
  • Hollywood, FL
  • The Operations Manager (OM) is to ensure that members receive exceptional service from a happy, friendly staff in a clea...
  • 3/28/2024 12:00:00 AM

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Operations Manager
  • TKC Holdings
  • Miami, FL
  • Wage Rate $43,420/year Overview Are you looking for a career with premium benefits and the potential for growth? At Keef...
  • 3/27/2024 12:00:00 AM

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OPERATIONS MANAGER
  • KENTECH CONSULTING INC
  • Miami, FL
  • Company Description KENTECH Consulting Inc. is an award-winning background technology screening company. We are the crea...
  • 3/27/2024 12:00:00 AM

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Operations Manager
  • Nation Security Services, LLC
  • Miami, FL
  • Job Description Job Description Nation Security is seeking a dedicated, detail-oriented Security Operations Manager for ...
  • 3/27/2024 12:00:00 AM

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Operations Manager
  • Concord Hospitality
  • Miami, FL
  • Description We are hiring an Operations Manager - Courtyard Coconut Grove! Responsibilities: Ensures that all brand stan...
  • 3/25/2024 12:00:00 AM

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Executive Operations Manager- Fully Remote
  • Gastro Health
  • Miami, FL
  • Gastro Health is seeking a Fully-Remote Full-Time Executive Operations Manager to Support the FL market. Gastro Health i...
  • 3/24/2024 12:00:00 AM

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OPERATIONS MANAGER
  • Kentech Consulting Inc
  • Miami, FL
  • Job Description Job Description Company Description KENTECH Consulting Inc. is an award-winning background technology sc...
  • 3/24/2024 12:00:00 AM

Hialeah ( /ˌhaɪəˈliːə/) is a city in Miami-Dade County, Florida, United States. With the population of 239,673 at the 2018 United States Census, Hialeah is the sixth-largest city in Florida. It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. It is located west-northwest of Miami, and is the only place in the county, other than Homestead, Florida, to have its own street grid numbered separately from the rest of the county (which is otherwise based on Miami Avenue at Flagler Street in downtown Miami, the county seat). Hialea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Manager jobs
$70,228 to $108,007
Hialeah, Florida area prices
were up 2.9% from a year ago

Credit Card Operations Manager in Twin Falls, ID
Manage and co-ordinate operational activities within Retail Payment System, ensuring quality service and effective operations support for all internal and external customers.
December 20, 2019
Credit Card Operations Manager in Seattle, WA
Participate in the review and recommendation of card operations systems and procedures affecting assigned units, co-ordinating system conversions from an operations perspective.
November 29, 2019
Credit Card Operations Manager in New Bedford, MA
The Credit Card Operations Clerk is the individual that interviews credit card applicants to make sure all personal and credit information are correct for the credit report.
February 21, 2020