Credit Card Operations Manager jobs in High Point, NC
Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions. Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency. Being a Credit Card Operations Manager ensures that credit card operations group is staffed at appropriate levels and operates within budget. Requires a bachelor's degree. Additionally, Credit Card Operations Manager typically reports to a head of a unit/department. The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit Card Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Credit Card Operations Manager jobs
Branch Manager I - NC HWY 68
- Truliant Federal Credit Union
-
High Point, NC
FULL_TIME
- Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Purpose of the Job The Branch Manager I ensures that a team of individuals are focused on successfully executing the organization’s mission of improving members’ financial lives. The manager is accountable for overseeing the daily functions of their branch, which includes managing staff, fostering a positive environment/culture, ensuring member satisfaction and following proper branch operation requirements. The manager must have a hands-on leadership approach and be committed to the expansion and success of their branch by implementing and consistently executing strategies that increase productivity and meet financial performance expectations. Essential Functions and Responsibilities Generates new consumer and business development opportunities and drives all aspects of Branch performance, including expectations for outside business development. Builds a high performing team through the attraction, on-boarding, coaching and development of Branch team members. Demonstrates commitment to the community through active involvement in community organizations in a leadership capacity. Develops and executes the branch’s plan to ensure achievement of goals and objectives. Including but not limited to member service scores, budget management, loan production, deposit production and new member growth. Achieves individual production and service goals by engaging in meaningful financial conversations with members and by following all required components of member interactions. Coaches the branch team to make qualified referrals to the Truliant Financial Advisors, Truliant at Work, Mortgage Loan Officers, and Member Business Lending areas. Establishes and maintains the proper environment for their Branch to allow for smooth operation of their location. Managers must leverage leadership and communication skills, actively coach, develop, motivate and support employees so that they can provide superior service to each and every member. Sets clear objectives, behaviors, and actions for each employee which are communicated and coached to on a regular basis. Monitors progress and tracks results for each employee and provides coaching, training, or remediation as necessary. Ensures that all employees demonstrate consistent adherence to member service standards throughout every member-owner interaction, including problem resolution. Ensures that the Branch team, including the Branch Manager, complies with all policies, procedures, protocol and regulatory banking requirements. Independently performs all Branch Coordinator, Lead Member Service Representative, Member Service Specialist and Member Service Representative functions accurately and efficiently, as needed. Adheres to the Branch budget by managing controllable operation expenses and payroll. Participates in the annual review process, including writing and delivering reviews. Responsible for interviewing, hiring, and training of employees in the Branch. Responsible for developing and creating relationships with internal and external partners/networking groups to achieve desired branch production metrics Create, develop and execute an annual business plan for the branch. Coordinates training classes, onboarding plans and departmental visitations for staff. Other Duties and Responsibilities Assists with other tasks and projects as assigned. Makes decisions that are within their authority and demonstrates good judgement by balancing the need of the member with the good of the credit union. First level of contact for all member escalations Knowledge, Skills, and Abilities Must have excellent communication skills in English, both verbal and written Must have superior interpersonal skills; ability to get along with diverse personalities; tactful, mature, flexible, compassionate Must have an advanced understanding of credit union operations, financial products, services and delivery systems Must have the ability to recognize and respond to member relationship opportunities Must have a proven, successful and consistent record of coaching and mentoring employees to improved results Must have ability to understand and interpret financial statements Must have analytical, problem-solving and decision-making abilities Must have demonstrated commitment to operational integrity, policies, procedures, and regulatory banking requirements Must have strong community involvement and/or experience building partnerships with local businesses and organizations Must be adaptable and flexible, with the ability to work MFC hours, including weekends and some evenings Must have advanced PC skills, with intermediate level knowledge on Microsoft Excel and Word Must have ability to work well under pressure in a goal oriented environment Must be able to resolve member complaints and coach others Must be detail oriented and well organized, with the ability to multi-task Must be able to work in a general office environment Must be able to complete all assignments with minimal supervision Should possess a strong commitment to providing excellent service to Truliant’s members Physical Requirements Standing, walking, bending, and stooping required Must be able to sit at a desk for long periods of time and use a computer Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds Education and Background Bachelor’s degree or equivalent experience required Minimum 3 years of related management experience required; retail banking service, sales, and lending management experience highly preferred Requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008 Must have Notary appointment within 3 month period If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! As a member of the Truliant family, you will enjoy the following full time benefits: No-cost employee Medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and Paid Time Off (PTO) 401(k) plan with contribution matching Retirement/pension plan Paid community involvement volunteers hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program Teledoc (physician video conferencing) Onsite fitness facilities or health club reimbursement Employee Assistance Program (EAP) Medical flexible spending account Dependent care flexible spending account Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our teammates make that happen daily. Through their diverse perspectives and backgrounds, our teammates come together to craft the best experience for every member wherever they are on their financial journey. Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.
- 15 Days Ago
Capital Markets Credit Analyst
- Farm Credit Network
-
Asheboro, NC
FULL_TIME
- We are seeking a Capital Markets Credit Analyst to join our Farm Credit family! This position serves current and prospective customers with sound agricultural credit according to Association policies ...
- 23 Days Ago
Capital Markets Credit Analyst
- Farm Credit Council
-
Asheboro, NC
FULL_TIME
- We are seeking a Capital Markets Credit Analyst to join our Farm Credit family! This position serves current and prospective customers with sound agricultural credit according to Association policies ...
- 24 Days Ago
Operations Manager
- Tenn-Tex Plastics, Inc.
-
Colfax, NC
FULL_TIME
- Job Description: Operations Manager Job Overview: Lead and optimize our company's production, planning, purchasing, customer service, order fulfillment, and continuous improvement processes. The ideal...
- 20 Days Ago
Manager of Operations
- Tenn-Tex Plastics, Inc.
-
Colfax, NC
FULL_TIME
- Tenn-Tex Plastics, Inc. Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitud...
- 1 Month Ago
OPERATIONS ASSISTANT MANAGER
- Dollar Tree
-
Asheboro, NC
FULL_TIME
- Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.We offer generous benefits, flexible work schedules an...
- 21 Days Ago
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0 Credit Card Operations Manager jobs found in High Point, NC area
Operations Manager
- Celebration Station
-
Greensboro, NC
- Reports to: General Manager An Operations Manager has responsibility for the entire center, by performing the following ...
- 4/18/2024 12:00:00 AM
Operations Manager
- Simco Electronics
-
Greensboro, NC
- Position Overview Manage day-to-day operations of a commercial calibration and repair laboratory, to meet and exceed cus...
- 4/18/2024 12:00:00 AM
Operations Manager
- Simco Electronics
-
Greensboro, NC
- Position Overview Manage day-to-day operations of a commercial calibration and repair laboratory, to meet and exceed cus...
- 4/18/2024 12:00:00 AM
Operations Manager
- Topgolf
-
Greensboro, NC
- Job Responsibilities Plan, coordinate, and oversee daily operations to meet organizational goals. Manage and lead a team...
- 4/18/2024 12:00:00 AM
Operations Manager
- Koch Industries
-
Asheboro, NC
- Your Job Georgia-Pacific's Corrugated division is searching for an Operations Manager for our facility located in Ashebo...
- 4/18/2024 12:00:00 AM
Operations Manager
- SIMCO Electronics
-
Greensboro, NC
- Position Overview Manage day-to-day operations of a commercial calibration and repair laboratory, to meet and exceed cus...
- 4/17/2024 12:00:00 AM
Operations Manager
- SIMCO Electronics
-
Greensboro, NC
- Job Description Job Description Position Overview Manage day-to-day operations of a commercial calibration and repair la...
- 4/16/2024 12:00:00 AM
Operations Manager
- BakeMark
-
High Point, NC
- Job Description Job Description BakeMark has an immediate job opening for Operations Manager! With over 100 years of ser...
- 4/16/2024 12:00:00 AM
About High Point, North Carolina
High Point is a city located in the Piedmont Triad region of the state of North Carolina. Most of the city is located in Guilford County, with portions spilling into neighboring Randolph, Davidson, and Forsyth counties. High Point is North Carolina's only city that extends into four counties. As of the 2010 census the city had a total population of 104,371, with an estimated population of 108,629 in 2014. High Point is currently the ninth-largest municipality in North Carolina, and the 259th largest city in America.
High Point is known for its furniture, textiles, and bus manufacturing. The ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Manager jobs
$69,129 to $106,330
High Point, North Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Credit Card Operations Manager do?
Credit Card Operations Manager in Twin Falls, ID
Manage and co-ordinate operational activities within Retail Payment System, ensuring quality service and effective operations support for all internal and external customers.
December 20, 2019
Credit Card Operations Manager in Seattle, WA
Participate in the review and recommendation of card operations systems and procedures affecting assigned units, co-ordinating system conversions from an operations perspective.
November 29, 2019
Credit Card Operations Manager in New Bedford, MA
The Credit Card Operations Clerk is the individual that interviews credit card applicants to make sure all personal and credit information are correct for the credit report.
February 21, 2020