Credit Card Operations Manager jobs in Lake Oswego, OR
Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions. Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency. Being a Credit Card Operations Manager ensures that credit card operations group is staffed at appropriate levels and operates within budget. Requires a bachelor's degree. Additionally, Credit Card Operations Manager typically reports to a head of a unit/department. The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit Card Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Credit Card Operations Manager jobs
Credit Card Member Specialist
- OnPoint Community Credit Union
-
Portland, OR
FULL_TIME
-
Overview
The Credit Card Member Specialist is responsible for providing support to internal and external members on all credit card maintenance, and an expert level consultation on all aspects including payments, reversals, applied interest across protected balances, building consumer and consumer profiles, and card conversions. This position includes a strong focus on servicing members for fraud and merchant disputes; creating new credit card disputes and maintenance on existing disputes.
This position has responsibility for additional credit card problem-solving, providing solutions and education for staff and members, processing credit card maintenance requests, and have a firm understanding of credit card systems, including vendor platforms are critical.
The Credit Card Services Member Specialist will have a comprehensive understanding of Credit Union policies and procedures, and all credit card services provided by the Card Services department in order to assist members and staff with their inquiries and responsibilities.
Responsibilities- Oversees and works appropriate and timely handling of all credit card disputes and research, and ensures chargebacks are filed according to regulations.
- Processing and performing required work activities based on Lost/Stolen card identification and reissuance, credit card balance refunds, credit card write-offs, and other control reports.
- Evaluate credit card parameters, including research for declines and member desire for increased limit, discussing criteria required to increase limits and process to achieve same with the member.
- Expected to represent the Card Services department as a credit card systems expert, including subject matter expertise and feedback on credit card vendor services and systems.
- Serves as a primary point of contact for all credit card escalations by our members and internal partners.
- Confident as a subject matter expert for all aspects of credit card functions, including development of credit card maintenance, servicing, and dispute procedures.
- Contribute to a sense of teamwork and purpose within the department through collaboration and making informed recommendations/decisions on credit card topics.
- Provide professional, high-quality service to our members and all fellow employees.
- Provide ideas and input for increasing operational efficiencies by streamlining processes and/or recognizing inefficient use of time/effort and outdated tasks.
- Effective time management and prioritization of tasks and assignments.
- Strong verbal and written communication skills, ability to clearly document changes in procedures
- Solid understanding of financial institution operations policies, procedures and applicable regulation
- Ability to make decisions in circumstances that may not be well defined; being adaptive when necessary
- Collaborative team-mentality combined with critical thinking; empowered to provide input
- Strong desire and willingness to learn and then develop compliance-based procedures and practices for a credit card dispute team
- Strong understanding in the practical application of member-related credit card functions and the inter-related systems that affect member’s credit card experience
- 4-6 years successful experience working in a financial institutions
- 4-6 years of direct customer facing role
- 4-6 years of demonstrated success in a member servicing role
- 4-6 years experience with credit card systems and functions
- Preferred 4-6 years understanding of RegZ dispute cycles
- High school diploma or equivalent required.
- Just Posted
Card Services Associate
- First Technology Federal Credit Union
-
Hillsboro, OR
FULL_TIME
- The Associate, Card Services – Operations handles internal member-facing Associate inquiries regarding member credit and debit card issues and system exception reporting. Job Duties: Process, review, ...
- 1 Month Ago
Credit Manager
- Pacific Seafood
-
Clackamas, OR
FULL_TIME
- At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We cultivate a work environment that listens to our team members, nurtures potential, embraces di...
- 1 Day Ago
Credit Manager
- Performance Food Group
-
Portland, OR
FULL_TIME
- We Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much moreG...
- 6 Days Ago
Credit Manager
- Performance Food Group
-
Portland, OR
FULL_TIME
- We Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much moreG...
- 6 Days Ago
Credit Manager
- Platt
-
Beaverton, OR
OTHER
- The position of Credit Manager will be based out of our Beaverton, OR location! Summary The Credit Manager is responsible for the collection and analysis of credit information and financial data in ac...
- 14 Days Ago
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0 Credit Card Operations Manager jobs found in Lake Oswego, OR area
Operations Manager
- Principal Service Solutions
-
Hillsboro, OR
- Job Description Job Description Join our dynamic team as we transform the way high-tech companies work! Principal Servic...
- 4/24/2024 12:00:00 AM
Manufacturing Operations Manager
- The Judge Group
-
Portland, OR
- Manufacturing Operations Manager - Fortune 500 Company - Portland, OR A leading manufacturing company in the CPG Industr...
- 4/24/2024 12:00:00 AM
Operations Manager
- Nortek Air Solutions, LLC
-
Tualatin, OR
- About Nortek Air Solutions We're on a mission to create a better tomorrow every day. We are a premier HVAC Company offer...
- 4/22/2024 12:00:00 AM
Operations Manager
- Western Forest Products US LLC
-
Vancouver, WA
- Job Description Job Description THE OPPORTUNITY Western Forest Products is hiring for an Operations Manager to be based ...
- 4/22/2024 12:00:00 AM
Senior Manager, Business Operations Management
- Lam Research Corporation
-
Tualatin, OR
- The Impact You'll Make The Senior Manager Business Operations, leads process improvement initiatives through the discipl...
- 4/21/2024 12:00:00 AM
Operations Manager
- Nortek
-
Tualatin, OR
- POSITION TITLE: Operations Manager About Nortek Air Solutions We're on a mission to create a better tomorrow every day. ...
- 4/21/2024 12:00:00 AM
Operations Manager
- Nortek Air Solutions Llc
-
Tualatin, OR
- About Nortek Air Solutions We're on a mission to create a better tomorrow every day. We are a premier HVAC Company offer...
- 4/21/2024 12:00:00 AM
Operations Manager
- PURE SERENITY HEALTH SPA
-
Portland, OR
- Job Description Job Description Benefits/Perks Naturalpathic Care Hormone Care Cosmetic Procedures Job Summary We are se...
- 4/20/2024 12:00:00 AM
About Lake Oswego, Oregon
According to the United States Census Bureau, the city has a total area of 11.35 square miles (29.40 km2), of which, 10.68 square miles (27.66 km2) is land and 0.67 square miles (1.74 km2) is water. That area does not include the more than 1,100 acres (4.5 km2) of unincorporated land within the urban services boundary as defined by Clackamas County.
Oswego Lake is a lake, originally named Waluga (wild swan) by Clackamas Indians which has been expanded is and currently managed by the Lake Oswego Corporation. The lake supports watercraft, and a dock floats at the lake's east end where boaters ca...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Manager jobs
$75,903 to $116,751
Lake Oswego, Oregon area prices
were up 3.9% from a year ago
were up 3.9% from a year ago
What does a Credit Card Operations Manager do?
Credit Card Operations Manager in Twin Falls, ID
Manage and co-ordinate operational activities within Retail Payment System, ensuring quality service and effective operations support for all internal and external customers.
December 20, 2019
Credit Card Operations Manager in Seattle, WA
Participate in the review and recommendation of card operations systems and procedures affecting assigned units, co-ordinating system conversions from an operations perspective.
November 29, 2019
Credit Card Operations Manager in New Bedford, MA
The Credit Card Operations Clerk is the individual that interviews credit card applicants to make sure all personal and credit information are correct for the credit report.
February 21, 2020