Credit Card Operations Manager jobs in Sacramento, CA
Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions. Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency. Being a Credit Card Operations Manager ensures that credit card operations group is staffed at appropriate levels and operates within budget. Requires a bachelor's degree. Additionally, Credit Card Operations Manager typically reports to a head of a unit/department. The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit Card Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Credit Card Operations Manager jobs
Card Operations Technician II
- Golden 1 Credit Union
-
Sacramento, CA
FULL_TIME
-
JOB TITLE: Card Operations Technician II
DEPARTMENT: Card Operations
STATUS: Non-Exempt
JOB CODE: 1510
PAY SCALE: $20.00 - $21.50 Hourly
GENERAL DESCRIPTION:
To support the vision, mission, and strategic goals of the Credit Union by performing assigned duties and activities related to the department of Card Operations. Communicates and interacts with members, staff, vendors and merchants to provide assistance on all card related issues. Performs one or more accounting/bookkeeping functions, settlement functions and new account functions for the credit and debit card portfolios to ensure accurate, efficient and timely financial reporting. Provide responses/solutions to all card and ATM related procedures.
TASKS, DUTIES, FUNCTIONS:
1. Perform general accounting, posting, reconciliation and ledger maintenance on various accounts to ensure timely balancing within guidelines.
2. Process daily settlement.
3. Review outstanding items from balanced reports and research, resolve and clear items timely.
4. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
5. Maintain source and support documents in an organized manner.
6. Alert management to high volume or suspicious activity within reconciliation accounts.
7. Identify, investigate and resolve member complaints or concerns.
8. Prepare and monitor correspondence to/from various financial institutions regarding outstanding reconciliation items.
9. Communicate verbally with appropriate financial institutions/vendors and internal departments within Golden 1 regarding outstanding reconciliation items.
10. Maintain current procedure manuals for desk duty functions
11. Provide responses/solutions to internal/external members for card related products and issues.
12. Process researches submitted by internal/external members while ensuring department service level agreements are being met.
13. Process and balance daily card transactions following policy and procedures.
14. Perform card/account maintenance.
15. Review and process various reports accordingly.
16. Research and reconcile any and all ATM cash out balancing.
17. Research and reconcile Gift Card activity.
18. Record Journal entries to ensure proper classification of entries.
19. Process daily card adjustments
20. Process and reconcile daily ATM/POS network adjustments, errors, and resolutions.
21. Process and reconcile shared branch transactions
22. Process and reconcile foreign ATM adjustments
23. Communicate with vendors, other financial institutions on a regular basis.
24. Use multiple applications to provide information regarding card activity.
25. Monitor and comply with all established security, internal audit and government policies, regulations and right of privacy.
26. Accept incoming branch, department and membership calls.
27. Process and respond to incoming department daily mail and online research.
28. Update notes and informational tools as appropriate.
29. Process new and reissue card and pin request.
30. Process and destroy returned cards in dual control.
31. Process statement request.
32. Any other duties assigned as needed to maintain daily operations.
PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS:
1. Effective oral and written communication skills.
2. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.
3. Hand-eye coordination required reading, posting, and settling numerous complex general ledger accounts.
4. Makes sound decisions in the absence of detailed instructions.
5. Plans and organizes with little or no assistance and requires minimum supervision.
ORGANIZATIONAL CONTACTS & RELATIONSHIPS:
1. INTERNAL: Accounting, Collections, Loan Servicing, Branch Staff, Records, Checking, Item Processing, IT, Account Services and Member Services.
2. EXTERNAL: Members, Financial Institutions, vendors.
QUALIFICATIONS:
1. EDUCATION: Successful completion of High School curriculum is required.
2. EXPERIENCE: One year or more experience at a financial institution preferred.
3. KNOWLEDGE/SKILLS:
- Strong personal computer skills (Word/Excel)
- Excellent oral and written communication skills
- Professional member relationship skills & telephone etiquette
- Personal computer skills
- Ability to work as part of a team
1. Prolonged sitting throughout the workday with occasional mobility required.
2. Corrected vision within the normal range.
3. Hearing within normal range. A device to enhance hearing will be provided if needed.
4. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
LICENSES/CERTIFICATIONS:
None
REV. 05/16/2023 - 1 Day Ago
Card Operations Specialist
- Golden 1 Credit Union
-
Sacramento, CA
FULL_TIME
- JOB TITLE: Card Operations Specialist DEPARTMENT: Card Operations STATUS: Non-Exempt JOB CODE: 1751 PAY SCALE: $21.00 - $22.00 Hourly GENERAL DESCRIPTION: Supports and performs advanced operational fu...
- 4 Days Ago
Payment Operations Assistant Manager
- SAFE Credit Union
-
Folsom, CA
FULL_TIME
- Salary Range: $89,441.00 - $111,801.00 Exact compensation may vary based on skill, experience and location. POSITION PURPOSE The Payment Operations Assistant Manager will lead the ACH and Payment Oper...
- 16 Days Ago
Card Operations Technician II
- Golden 1 Talent Acquisition Team
-
Sacramento, CA
FULL_TIME
- JOB TITLE: Card Operations Technician II DEPARTMENT: Card Operations STATUS: Non-Exempt JOB CODE:1510 PAY SCALE: $20.00 - $21.50 Hourly GENERAL DESCRIPTION: To support the vision, mission, and strateg...
- 1 Day Ago
Card Operations Specialist
- Golden 1 Talent Acquisition Team
-
Sacramento, CA
FULL_TIME
- JOB TITLE: Card Operations Specialist DEPARTMENT: Card Operations STATUS: Non-Exempt JOB CODE: 1751 PAY SCALE: $21.00 - $22.00 Hourly GENERAL DESCRIPTION: Supports and performs advanced operational fu...
- 5 Days Ago
Checking Operations Tech II
- Golden 1 Credit Union
-
Sacramento, CA
FULL_TIME
- JOB TITLE: Checking Operations Tech IIDEPARTMENT: Item ProcessingSTATUS: Non-ExemptJOB CODE: 1516 PAY SCALE: $20.00 - $20.00 HourlyGENERAL DESCRIPTION:Communicates and interacts with members and branc...
- 2 Months Ago
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0 Credit Card Operations Manager jobs found in Sacramento, CA area
Operations Manager
- Petco
-
Citrus Heights, CA
- Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an e...
- 5/9/2024 12:00:00 AM
Operations Manager
- Highline Aftermarket
-
Vacaville, CA
- The DC Operations Manager reports directly to the DC Assistant General Operations Manager and is responsible for the dai...
- 5/9/2024 12:00:00 AM
Business Operations Manager
- Solidigm
-
Rancho Cordova, CA
- Company Description Join a multibillion-dollar global company that brings together amazing technology, people, and opera...
- 5/9/2024 12:00:00 AM
Business Operations Manager
- Solidigm
-
Rancho Cordova, CA
- Company Description Join a multibillion-dollar global company that brings together amazing technology, people, and opera...
- 5/8/2024 12:00:00 AM
OPERATIONS MANAGER
- UHS
-
Rancho Cordova, CA
- Responsibilities OPERATIONS MANAGER HealthLinkNow, part of Universal Health Services, Inc. (UHS) is looking for an exper...
- 5/8/2024 12:00:00 AM
Assistant Manager | Sales / Operations Manager
- Amazing Lash Studio
-
Fair Oaks, CA
- Overview: Job Title: Assistant Studio Manager Reports To: Franchisee/ Studio Manager Base Pay: $18.50 an hour Function: ...
- 5/7/2024 12:00:00 AM
Warehouse Operations Manager
- Cardinal Health
-
Dixon, CA
- Anticipated salary range: $92,000-$131,500 based on experience Bonus eligible: Yes Benefits: Cardinal Health offers a wi...
- 5/7/2024 12:00:00 AM
Payroll Operations Manager
- Essel Environmental
-
Sacramento, CA
- The Payroll Manager oversees all functional aspects of the payroll operation, including accurate and timely completion o...
- 5/7/2024 12:00:00 AM
About Sacramento, California
Sacramento (/ˌsækrəˈmɛntoʊ/ SAK-rə-MEN-toh; Spanish: [sakɾaˈmento]) is the capital city of the U.S. state of California and the seat of Sacramento County. Located at the confluence of the Sacramento River and the American River in Northern California's Sacramento Valley, Sacramento's estimated 2018 population of 501,334 makes it the sixth-largest city in California and the ninth largest capital in the United States. Sacramento is the seat of the California Assembly, the Governor of California, and Supreme Court of California, making it the state's political center and a hub for lobbying and th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Manager jobs
$78,916 to $121,388
Sacramento, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Credit Card Operations Manager do?
Credit Card Operations Manager in Twin Falls, ID
Manage and co-ordinate operational activities within Retail Payment System, ensuring quality service and effective operations support for all internal and external customers.
December 20, 2019
Credit Card Operations Manager in Seattle, WA
Participate in the review and recommendation of card operations systems and procedures affecting assigned units, co-ordinating system conversions from an operations perspective.
November 29, 2019
Credit Card Operations Manager in New Bedford, MA
The Credit Card Operations Clerk is the individual that interviews credit card applicants to make sure all personal and credit information are correct for the credit report.
February 21, 2020