Credit Card Operations Supervisor jobs in Augusta, GA

Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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EFT Operations Fraud Card Specialist
  • QNBT
  • Louisville, GA FULL_TIME
  • The EFT Operations Fraud Specialist is responsible for processing debit card disputed items and investigating claims in a fast paced work environment.  The EFT Operations Fraud Specialist will serve as the primary contact for all debit card related inquiries and research for both internal and external customers.  The incumbent will possess knowledge of debit card dispute processing rules, Regulation E rules, and MasterCard Zero Liability rules.  

    Essential Functions

    • Processes debit card disputes, ensuring appropriate and complete documentation is obtained from the customer, and all appropriate documentation is maintained in the dispute files.
    • Completes dispute log to provide status of disputes at any time. 
    • Processes disputed items in Data Navigator, and performs follow ups on outstanding items. 
    • Sends required correspondence to customer and branch personnel regarding the status of their disputed items.
    • Understands and maintains compliance with Regulation E and MasterCard Zero Liability Rules while adhering to bank policies and procedures.
    • Demonstrates regulatory and technical knowledge to provide guidance and support to branch staff and customers on dispute items. 
    • Ensures debit card orders are completed accurately and in appropriate time frames.
    • Review and Process compromised card reissuances and ensures card closure upon new card activation to reduce fraud risk to the institution.    
    • Ensures daily-automated tasks are complete through review of files and reports, and resolve non-posted transactions. 
    • May be crossed trained in other areas of Operations/EFT related functions.
    • Manages strict deadlines and performs time sensitive duties accurately and efficiently.
    • Maintains a working knowledge of all functions within the department to sustain integrity of the department’s guidelines.
    • This position may require extended weekday hours.
    • Performs other duties as assigned.

    Key Qualifications:

    Education

    • Bachelor’s degree in Accounting or Finance preferred, or equivalent experience.

    Experience

    • 3 years of banking experience preferably in EFT Operations. 
    • 1-2 years working with Debit Card dispute processing.
    • Previous related experience in Mobile Deposits, ATM or Debit fraud.
    • Previous experience researching trending fraud issues.
    • Technical Skills including Microsoft Office.
    • Experience with core banking solution, FIS Bankway preferred.
    • Knowledge of EFT and Fraud processes and regulations. 
    • Proven experience building solid working relationships with teammates, management, and other key stakeholders.
    • Solid business and communication skills with the ability to prioritize workload and to communicate clearly and concisely.
    • The position requires a person with meticulous attention to detail, organizational skills, ability to multitask and meet multiple deadlines, and ability to work independently.    

    Personal Characteristics

    • Unquestionable ethics, integrity, and values;
    • High level of energy, passion, and commitment to excellence;
    • Provides timely information to relevant employees (up, down, and across the organization);
    • Good leadership and public relations skills;
    • Maintains composure in frustrating situations;
    • Demonstrates flexibility in working with others;
    • Demonstrates a consistently high level of professional judgment in making sound and accurate decisions;
    • Gathers and analyzes information skillfully to make good decisions;
    • Identifies and resolves problems in a timely manner;
    • Develops strong professional relationships with customers and coworkers;
    • Maintains independence and objectivity in carrying out job responsibilities;
    • Adheres to confidentiality policy, code of ethics and follows all policies and procedures relative to Consumer Compliance laws and regulations and best practice recommendations.

     

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    This is largely a sedentary role, requiring use of typical office equipment such as a computer, laptop and cell phone. While performing the duties of this job, the employee is regularly required to talk and hear. This position may require sitting, standing, walking, bending, and kneeling.

    AAP/EEO Statement

    Queensborough National Bank & Trust is an Equal Opportunity Employer.  We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions.

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

  • 24 Days Ago

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EFT Operations Fraud Card Specialist
  • Queensborough National Bank and Trust
  • Louisville, GA FULL_TIME
  • The EFT Operations Fraud Specialist is responsible for processing debit card disputed items and investigating claims in a fast paced work environment. The EFT Operations Fraud Specialist will serve as...
  • 24 Days Ago

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Operations Supervisor
  • Supply Chain
  • Beech Island, SC FULL_TIME
  • Operations Supervisor Looking for a typical 9-to-5 job with a boss who’ll tell you exactly what to do? Keep looking. This job isn’t for you. If you need to succeed, you’re driven to achieve, and you h...
  • Just Posted

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Operations Supervisor
  • DHL
  • Beech Island, SC FULL_TIME
  • Operations Supervisor Looking for a typical 9-to-5 job with a boss who’ll tell you exactly what to do? Keep looking. This job isn’t for you. If you need to succeed, you’re driven to achieve, and you h...
  • Just Posted

T
Operations Supervisor
  • Textron Specialized Vehicles
  • Augusta, GA FULL_TIME
  • Operations Supervisor (Job Number: 322455) Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, snowmobiles, side by-sides, al...
  • Just Posted

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Operations Supervisor
  • CVS Health Retail
  • Aiken, SC FULL_TIME
  • An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focu...
  • 9 Days Ago

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0 Credit Card Operations Supervisor jobs found in Augusta, GA area

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bealls Supervisor
  • bealls
  • North Augusta, SC
  • Position: SUPERVISOR Non-Exempt: Supervisor Come join a team that brings a people-first approach to everything we do! be...
  • 3/28/2024 12:00:00 AM

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Assistant General Manager
  • PeopleScout
  • Augusta, GA
  • SUMMARY: The Assistant General Manager is responsible for assisting the General Manager in the successful oversight of a...
  • 3/28/2024 12:00:00 AM

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Store Manager
  • Community Choice Financial Family of Brands
  • North Augusta, SC
  • Overview: Store Manager As a Store Manager ("SM"), you will assist in managing overall store performance by overseeing a...
  • 3/27/2024 12:00:00 AM

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Store Manager
  • Community Choice Financial Family of Brands
  • North Augusta, SC
  • Overview: Store Manager As a Store Manager ("SM"), you will assist in managing overall store performance by overseeing a...
  • 3/27/2024 12:00:00 AM

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General Manager
  • Community Choice Financial Family of Brands
  • North Augusta, SC
  • Overview: As a General Manager ("GM"), you will lead the success of your store and team by setting the bar high for perf...
  • 3/27/2024 12:00:00 AM

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General Manager
  • Community Choice Financial Family of Brands
  • Augusta, GA
  • Overview: As a General Manager ("GM"), you will lead the success of your store and team by setting the bar high for perf...
  • 3/27/2024 12:00:00 AM

C
Store Manager
  • Community Choice Financial Family of Brands
  • Augusta, GA
  • Overview: Store Manager As a Store Manager ("SM"), you will assist in managing overall store performance by overseeing a...
  • 3/27/2024 12:00:00 AM

E
CMT Drill Crew Chief
  • EMC Engineering Services
  • Augusta, GA
  • Job Title CMT Drill Crew Chief Location Augusta - Martinez, GA 30907 US (Primary) Education High School Category Enginee...
  • 3/27/2024 12:00:00 AM

Augusta is located on the Georgia/South Carolina border, about 150 miles (240 km) east of Atlanta and 70 miles (110 km) west of Columbia. The city is located at 33°28′12″N 81°58′30″W / 33.47000°N 81.97500°W / 33.47000; -81.97500 (33.470, −81.975). According to the United States Census Bureau, the Augusta–Richmond County balance has a total area of 306.5 square miles (793.8 km2), of which 302.1 square miles (782.4 km2) is land and 4.3 square miles (11.1 km2) (1.42%) is water. Augusta is located about halfway up the Savannah River on the fall line, which creates a number of small falls on the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Supervisor jobs
$46,764 to $63,673
Augusta, Georgia area prices
were up 1.5% from a year ago

Credit Card Operations Supervisor in Rapid City, SD
From a humble beginning at Baxter Healthcare, to one of the nation�s Top 100 credit unions, BCU continues to grow.
December 16, 2019
Credit Card Operations Supervisor in Springfield, IL
A supervisor’s first responsibility is to provide leadership to a team of clerks, accountants, and other workers.
December 08, 2019
Credit Card Operations Supervisor in Albany, GA
You ensure client delivery, processing, and especially credit and operational functions, since you specialize in credit.
December 03, 2019