Credit Card Operations Supervisor jobs in Avondale, AZ
Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Credit Card Operations Supervisor jobs
Credit Card Customer Service
- Discover Financial Services
-
Phoenix, AZ
OTHER
-
Discover. A brighter future.
We offer 100% remote, combo, or on site - it’s your choice!
And… After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a monthly internet reimbursement of $60.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic!
Our next classes start in April of 2024
We’ve got you covered with a variety of shifts. We are currently hiring for schedules with start times that range between the following hours:
12:00 PM - 1:00 PM EST (OH, DE, MD, NJ, PA)
10:00 AM - 11:00 AM MDT (Utah)
9:00 AM - 10:00 AM MST (Arizona)
Note: Shifts are Monday - Friday with weekends as assigned .
What You’ll Do
Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels through effective communication and problems solving skills. These routine customer service inquiries require the use of standard screens, scripts and procedures.
Navigates a computerized system for responding and/or troubleshooting to customer questions.
Must have excellent verbal communication and problem-solving skills, as well as being comfortable with multi-tasking, as needed.
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
If working from home, you will need a quiet workspace so you can focus on our customers. You’ll also need a minimum of 100 MBPS download/10 MBPS upload speed from your internet provider. A wired connection is required.
We’ll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and an amazing new hire training experience. You’ll also have the best coaches to help you deliver the best service!
How You’ll Do It
Assists over 100 customers per day by energetically engaging in a fast-paced, back-to-back call environment via phone, online or chat.
Brings empathy to customer inquiries about reward redemptions, customer information updates, card activations, making payments, processing lost or stolen cards, statement and APR inquires, and processes credit line increase and decrease requests.
Leverages 2 standard screens, verbatim scripts and procedures.
Utilizes multiple systems to respond to, troubleshoot and document customer inquiries.
Builds the Discover Financial brand by providing industry-leading care and innovative solutions.
Bonus Points If You Have
H.S. Diploma or GED
1 years of Customer Service experience
#INDDFS
#ZRDFS
#Remote
#BI-Remote
A credit screening may be required for some roles within Discover Home Lending.
Application Deadline: The application window for this position is anticipated to close on Mar-03-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation: The base pay for this position generally ranges between $17.00 to $18.98. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at MyDiscoverBenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) - 25 Days Ago
Card Dispute Consultant
- Arizona Financial Credit Union
-
Phoenix, AZ
FULL_TIME
- Overall Accountability: Assist cardholders with the initiation of their card disputes, determine if we have chargeback rights based upon Visa and other network (COOP, PULSE, MAP) regulations. For disp...
- 7 Days Ago
Credit Assistance Specialist - Consumer Card - 2nd Shift
- Bank of America
-
Phoenix, AZ
FULL_TIME
- Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we...
- 14 Days Ago
Supervisor Training/Card Fraud Svc
- City National Bank
-
Phoenix, AZ
FULL_TIME
- SUPERVISOR TRAINING/CARD FRAUD SVC WHAT IS THE OPPORTUNITY?Responsible for the development, implementation, and training for Card Fraud & Servicing (CFS) Department. Position will coordinate skill, kn...
- 1 Month Ago
Credit Assistance Specialist - Bilingual (Spanish) - Consumer Card - 2nd Shift
- Bank of America
-
Phoenix, AZ
FULL_TIME
- Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we...
- 14 Days Ago
Mechanical Maintenance Supervisor
- ASI OPERATIONS LLC
-
Gila Bend, AZ
FULL_TIME
- DescriptionAtlantica is a Sustainable Infrastructure company that manages renewable energy and other power and water assets.This position is located in Gila Bend, Arizona at Solana Generating Station....
- 26 Days Ago
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0 Credit Card Operations Supervisor jobs found in Avondale, AZ area
Health Information Operations Supervisor
- Datavant
-
Phoenix, AZ
- Overview Who we are... Datavant protects, connects, and delivers the world's health data to power better decisions and a...
- 4/19/2024 12:00:00 AM
Operations Supervisor>
- J. C. Penney
-
Phoenix, AZ
- J. C. Penney - Paradise Valley Mall 4510 E Cactus Rd [ASM / Store Supervisor] As an Operations Supervisor at J. C. Penne...
- 4/18/2024 12:00:00 AM
Operations Supervisor
- WESCO International
-
Avondale, AZ
- Job Description We are looking for a well-rounded Operations Supervisor that will oversee operations including receiving...
- 4/18/2024 12:00:00 AM
Operations Coordinator
- Express Employment Professionals
-
Mesa, AZ
- Job Description Job Description Job Title: Operations Specialist Location: Tempe, AZ Schedule: Monday to Friday, 8:30 am...
- 4/18/2024 12:00:00 AM
Operations Supervisor (2nd Shift)
- WESCO
-
Avondale, AZ
- We are looking for a well-rounded Operations Supervisor that will oversee operations including receiving, picking, packi...
- 4/18/2024 12:00:00 AM
Maintenance Operations Supervisor
- Shearers
-
Scottsdale, AZ
- Shearer's is a leading contract manufacturer and private label supplier in the snack industry in North America. Headquar...
- 4/17/2024 12:00:00 AM
Fleet Maintenance Operations Supervisor
- Ryder System
-
Phoenix, AZ
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/17/2024 12:00:00 AM
Fleet Maintenance Operations Supervisor
- Ryder System
-
Phoenix, AZ
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/16/2024 12:00:00 AM
About Avondale, Arizona
Avondale is a city in Maricopa County, Arizona, United States, adjacent to Phoenix. According to the 2017 U.S. Census estimates, the population of the city is 84,025.
Avondale, incorporated in 1946, experienced rapid residential and commercial growth in the years since 1980. Once primarily a sparsely populated farming community with many acres of alfalfa and cotton fields, Avondale has transformed into a major bedroom suburb for Phoenix. Several major residential subdivisions and shopping centers have recently been built on former farmland, many adjacent to Interstate 10.[citation needed]
Phoe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Supervisor jobs
$49,329 to $67,163
Avondale, Arizona area prices
were up 2.2% from a year ago
were up 2.2% from a year ago
What does a Credit Card Operations Supervisor do?
Credit Card Operations Supervisor in Rapid City, SD
From a humble beginning at Baxter Healthcare, to one of the nation�s Top 100 credit unions, BCU continues to grow.
December 16, 2019
Credit Card Operations Supervisor in Springfield, IL
A supervisor’s first responsibility is to provide leadership to a team of clerks, accountants, and other workers.
December 08, 2019
Credit Card Operations Supervisor in Albany, GA
You ensure client delivery, processing, and especially credit and operational functions, since you specialize in credit.
December 03, 2019