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Credit Card Operations Supervisor jobs in New York

Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

Recently Added Credit Card Operations Supervisor jobs

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Supervisor, Card Disputes & Risk
  • AmeriCU Credit Union
  • Rome, NY FULL_TIME
  • Supervisor, Card Disputes & Risk
    Location: 231 Hill Road, Rome, NY 13441
    $27.11/hr to $33.88/hr , actual rates will depend on experience.
    Who Are We?
    AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. For 70 years we have been committed to our members, our employees, and our communities. In 2023 we were once again recognized as one of the Best Companies to Work for in New York State, and most recently AmeriCU has once again been recognized as one of the Best Credit Union’s in America by Forbes. This year, only 3.4% of all credit unions earned the recognition of being a best-in-state credit union. In New York, 4 credit unions qualified for the honor - AmeriCU #2 in NYS.
    The Position:
    AmeriCU Credit Union is in search of a Supervisor, Card Disputes & Risk who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a Supervisor, Card Disputes & Risk you will:
    • Responsible for maintaining an efficient Card disputes/fraud/risk program with a process that includes maintaining an efficient tracking method as required by Reg Z/E mandated timelines.
    • This also includes being responsible for managing the workflow and supervision of the Disputes/fraud employees and will include developing staff while also identifying ways to strengthen processes to prevent and/or mitigate fraud for the Credit Union.
    What You’ll Do:
    As a Supervisor, Card Disputes & Risk your primary responsibilities will include:
    • Supervise staff responsible for disputes, fraud detection/prevention/recovery, tracking and monitoring.
    • Provides guidance and is a resource on card disputes (including fraud) and proactive strategies for help mitigate fraud loss and support Card disputes (including fraud/risk) program to ensure processes/procedures are up to date and clear, Reg compliance, and timely submissions as per regulatory timelines.
    • Strong sense of ownership/accountability, who can assist/identify potential fraud and work with vendors/partners to align and install proper strategies to help minimize any fraud losses.
    • Works with third-party processors and law enforcement on cases that need further investigation or when a known suspect has been identified. Oversees coordinating with third parties.
    • Manages and provides guidance on the investigation and filing processes for all fraud types and determines if there is a valid dispute or fraud claim. Interacts with members and processors in communicating and processing claims as well as providing provisional credit as necessary.
    • Manages the prevention, detection, investigation, and recovery of losses due to fraudulent or suspected fraudulent activities across all products as well as development, implementation and review of fraud prevention, detection, and deterrence programs.
    • Manages procedures and processes for activities related to compromised debit and credit card events.
    • Monitor/track staff for assigned tasks and timelines for reporting employees and hold accountable for making sure tasks are completed timely.
    • Serves as an escalation point for more complex customer issues including the de-escalation of irate callers as necessary.
    Come grow with us!
    Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:
    Competitive rates on our Medical, Dental and Vision plans
    Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
    Paid Holidays
    Paid Time off – Vacation, Personal or Sick and Birthday
    Employee Appreciation Events
    401(k) Matching after 1 year of employment
    Employee Assistance Program
    Tuition Reimbursement for Full-time employees after 1 year of employment
    Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
    Enhanced Short Term Disability – at no cost to you!
    Get to know us more by clicking on the links below. See why YOU should choose AmeriCU!
    https://www.americu.org/in-our-community/
    https://www.americu.org/why-americu/
  • 2 Days Ago
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Card Resolution Specialist
  • AmeriCU Credit Union
  • Rome, NY FULL_TIME
  • Card Resolution Specialist Location: 231 Hill Road, Rome, NY 13441 Starting Rate - $20.91/hour to $26.14/hour, actual rate will depend on experience. Position is overtime eligible Who Are We? AmeriCU ...
  • 9 Days Ago
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Vice President, Credit Secondaries
  • Ares Operations LLC
  • New York, NY FULL_TIME
  • Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy...
  • 1 Month Ago
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Associate, Liquid Credit
  • Ares Operations LLC
  • New York, NY FULL_TIME
  • Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy...
  • 1 Month Ago
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Credit Card Reporter, CNBC Select
  • NBC Universal
  • New York, NY FULL_TIME
  • Job DetailsCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experie...
  • Just Posted
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Operations Supervisor - Syracuse
  • Veo - Operations Careers
  • Syracuse, NY FULL_TIME
  • This is a Full-Time, W-2 position Schedule: Wed-Sun (5PM-1AM) Pay: $20.00/hr Must be able to commute to warehouse in Syracuse, NY 13224 Company Overview: At Veo, we are on a mission to end car depende...
  • 8 Days Ago
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Credit Card Operations Supervisor jobs at Popular Companies

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Operations Coordinator
  • Ryder System
  • Alachua, FL
  • Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
  • 4/17/2024 12:00:00 AM
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Operations Coordinator
  • Ryder System
  • Orlando, FL
  • Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
  • 4/17/2024 12:00:00 AM
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Operations Supervisor
  • Foxworth-Galbraith Lumber Company
  • Winnsboro, TX
  • US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with...
  • 4/16/2024 12:00:00 AM
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Operations Supervisor
  • Ryder System
  • Aurora, CO
  • Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
  • 4/16/2024 12:00:00 AM
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Operations Coordinator
  • Ryder System
  • Sumner, WA
  • Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
  • 4/14/2024 12:00:00 AM
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Operations Coordinator
  • Manpower
  • Franklin, KY
  • Our client is seeking an operations coordinator to join their team. As a operations coordinator, you will be part of the...
  • 4/14/2024 12:00:00 AM
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Operations Supervisor
  • Hines Supply
  • Alsip, IL
  • Founded in 1892, Hines operates multiple locations throughout Illinois, including millwork, wall panel and truss manufac...
  • 4/13/2024 12:00:00 AM
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Operations Coordinator
  • Cencora
  • Auckland, Auckland
  • Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthi...
  • 4/8/2024 12:00:00 AM
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About New York

New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean. In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Supervisor jobs
$53,386 to $72,686

Most Popular Cities in New York for Credit Card Operations Supervisor Jobs

What does a Credit Card Operations Supervisor do?

Credit Card Operations Supervisor in Salisbury, NC
We are the fastest growing credit Union in 35 years, however, we still hold individual member satisfaction as the greatest measure of our success.
February 20, 2020
Credit Card Operations Supervisor in New Orleans, LA
MyoKardia is seeking an Accounts Payable Supervisor to be responsible for the full cycle of accounts payable which will include vendor invoices, employee reimbursement, cash disbursement, manual checks as they arise, credit card reconciliation and.
December 22, 2019
Credit Card Operations Supervisor in Saint Paul, MN
Many decisions regarding credit extensions and other issues are left up to you.
December 27, 2019