Credit Card Operations Supervisor jobs in Oregon
Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Credit Card Operations Supervisor jobs
Credit Card Member Specialist
- OnPoint Community Credit Union
-
Portland, OR
FULL_TIME
-
Overview
The Credit Card Member Specialist is responsible for providing support to internal and external members on all credit card maintenance, and an expert level consultation on all aspects including payments, reversals, applied interest across protected balances, building consumer and consumer profiles, and card conversions. This position includes a strong focus on servicing members for fraud and merchant disputes; creating new credit card disputes and maintenance on existing disputes.
This position has responsibility for additional credit card problem-solving, providing solutions and education for staff and members, processing credit card maintenance requests, and have a firm understanding of credit card systems, including vendor platforms are critical.
The Credit Card Services Member Specialist will have a comprehensive understanding of Credit Union policies and procedures, and all credit card services provided by the Card Services department in order to assist members and staff with their inquiries and responsibilities.
Responsibilities- Oversees and works appropriate and timely handling of all credit card disputes and research, and ensures chargebacks are filed according to regulations.
- Processing and performing required work activities based on Lost/Stolen card identification and reissuance, credit card balance refunds, credit card write-offs, and other control reports.
- Evaluate credit card parameters, including research for declines and member desire for increased limit, discussing criteria required to increase limits and process to achieve same with the member.
- Expected to represent the Card Services department as a credit card systems expert, including subject matter expertise and feedback on credit card vendor services and systems.
- Serves as a primary point of contact for all credit card escalations by our members and internal partners.
- Confident as a subject matter expert for all aspects of credit card functions, including development of credit card maintenance, servicing, and dispute procedures.
- Contribute to a sense of teamwork and purpose within the department through collaboration and making informed recommendations/decisions on credit card topics.
- Provide professional, high-quality service to our members and all fellow employees.
- Provide ideas and input for increasing operational efficiencies by streamlining processes and/or recognizing inefficient use of time/effort and outdated tasks.
- Effective time management and prioritization of tasks and assignments.
- Strong verbal and written communication skills, ability to clearly document changes in procedures
- Solid understanding of financial institution operations policies, procedures and applicable regulation
- Ability to make decisions in circumstances that may not be well defined; being adaptive when necessary
- Collaborative team-mentality combined with critical thinking; empowered to provide input
- Strong desire and willingness to learn and then develop compliance-based procedures and practices for a credit card dispute team
- Strong understanding in the practical application of member-related credit card functions and the inter-related systems that affect member’s credit card experience
- 4-6 years successful experience working in a financial institutions
- 4-6 years of direct customer facing role
- 4-6 years of demonstrated success in a member servicing role
- 4-6 years experience with credit card systems and functions
- Preferred 4-6 years understanding of RegZ dispute cycles
- High school diploma or equivalent required.
- Just Posted
Teller Operations Supervisor
- OnPoint Community Credit Union
-
Corvallis, OR
FULL_TIME
- Overview Team Captain. Our branches are the heartbeat of the credit union. As a Teller Coordinator, you’ll help ensure that this heartbeat remains strong and healthy. To succeed in this position, you’...
- 18 Days Ago
Card Specialist
- PACIFIC CREST FEDERAL CREDIT UNION
-
Klamath Falls, OR
OTHER
- Job Details Level: Experienced Job Location: Washburn - Klamath Falls, OR Position Type: Full Time Education Level: Not Specified Salary Range: Undisclosed Travel Percentage: Negligible Job Shift: Day...
- 25 Days Ago
Card & Payments Product Manager
- Rogue Credit Union
-
Medford, OR
FULL_TIME
- Department: Operations & Payments Services Department Reports To: Vice President of Payment Services Classification: Exempt Supervises Direct: 0 Location: (Onsite) Medford, Oregon About Rogue Credit U...
- 15 Days Ago
Card Services Associate
- First Technology Federal Credit Union
-
Hillsboro, OR
FULL_TIME
- The Associate, Card Services – Operations handles internal member-facing Associate inquiries regarding member credit and debit card issues and system exception reporting. Job Duties: Process, review, ...
- 1 Month Ago
EMU Card Office Operations Assistant
- University of Oregon
-
Eugene, OR
FULL_TIME
- Job no: 533395 Work type: Classified Staff Location: Eugene, OR Categories: Administrative/Professional, Administrative/Office Support Department: Erb Memorial Union Classification: Administrative Pro...
- 10 Days Ago
Credit Card Operations Supervisor jobs at Popular Companies
Operations Supervisor
- Diproinduca
-
Brownsville, TX
- We are recruiting an Operations Supervisor (temporary role) to join our team and supervise our operations in Brownsville...
- 4/25/2024 12:00:00 AM
Operations Coordinator
- Ryder System
-
Beacon Falls, CT
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/23/2024 12:00:00 AM
Operations Coordinator
- Ryder System
-
Yuma, AZ
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/23/2024 12:00:00 AM
Operation Supervisor
- CVS Pharmacy, Inc.
-
Helena, MT
- An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store executio...
- 4/23/2024 12:00:00 AM
Operations Coordinator
- Ryder System
-
Alachua, FL
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/22/2024 12:00:00 AM
Operations Coordinator
- Ryder System
-
Orlando, FL
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/22/2024 12:00:00 AM
Operations Coordinator
- GFL Environmental Inc.
-
Houston, TX
- Operations Coordinator coordinates, ,monitors and assists with improving service activities for an organziation or group...
- 4/22/2024 12:00:00 AM
Operations Supervisor
- Holman Automotive Group, Inc.
-
Mount Laurel, NJ
- Operations Supervisor, Operations, Supervisor, Manufacturing, Automotive
- 4/22/2024 12:00:00 AM
About Oregon
Oregon (/ˈɒrɪɡən/ (listen) ORR-ih-gən) is a state in the Pacific Northwest region on the West Coast of the United States. The Columbia River delineates much of Oregon's northern boundary with Washington, while the Snake River delineates much of its eastern boundary with Idaho. The parallel 42° north delineates the southern boundary with California and Nevada. Oregon is one of only four states of the continental United States to have a coastline on the Pacific Ocean.
Oregon was inhabited by many indigenous tribes before Western traders, explorers, and settlers arrived. An autonomous government ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Supervisor jobs
$50,882 to $69,277
Most Popular Cities in Oregon for Credit Card Operations Supervisor Jobs
What does a Credit Card Operations Supervisor do?
Credit Card Operations Supervisor in Salisbury, NC
We are the fastest growing credit Union in 35 years, however, we still hold individual member satisfaction as the greatest measure of our success.
February 20, 2020
Credit Card Operations Supervisor in New Orleans, LA
MyoKardia is seeking an Accounts Payable Supervisor to be responsible for the full cycle of accounts payable which will include vendor invoices, employee reimbursement, cash disbursement, manual checks as they arise, credit card reconciliation and.
December 22, 2019
Credit Card Operations Supervisor in Saint Paul, MN
Many decisions regarding credit extensions and other issues are left up to you.
December 27, 2019