Credit Card Operations Supervisor jobs in Richmond, VA

Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

Recently Added Credit Card Operations Supervisor jobs

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Mainframe Operations Manager
  • Virginia Credit Union
  • Midlothian, VA FULL_TIME
  • Job Description: PRIMARY FUNCTION: Direct, plan and manage staff in the operation of the core banking system to ensure high availability to internal and external users/Members. Provide core banking system expertise to assist the organization in understanding system parameters, applications, and capabilities to optimize functionality in achieving organizational objectives. Direct and oversee vendor support of the mainframe environment JOB DUTIES AND RESPONSIBILITIES: Technical: · Manage the core banking system environment to ensure maximum availability to staff and members. · Provide leadership and guidance for projects and development integrating with the mainframe and/or core banking system. · Ensure core banking data integrity and operational stability by developing standards and controls and ensuring their compliance. · Collaborate with business peers to collect and document business requirements. · Provide organizational efficiencies through product set up, system refinement, reports and related disciplines. · Develop, maintain, and review core banking system business resumption procedures. Ensure adequate backup and recovery procedures are in place, tested, maintained, and documented. · Assist outside departments with interpretation of job control cards, system parameter options and program routines to maximize business efficiencies. · Provide core banking system representation on special project requests and initiatives. · Assist outside departments with issues/questions regarding the core banking systems. · Stay abreast of industry standards, technical trends and best practices. Make recommendations as appropriate. · Oversee the testing and installation of enhancements, releases, and patches; communicate implications to affected departments. · Proactively manage mainframe software and hardware issues and their resolution. · Collaborate with other departments to set up and test new products. · Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies. · Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security. · Report all Risk Management Policy violations in accordance with policy. Management: · Supervise, coach, provide direction for core banking system personnel. · Maintain staff scheduling, adherence to policies and procedures, and staff development. Ensure new staff is properly trained. · Ensure core banking system policies and procedures are developed and properly maintained. · Mentor team members and facilitate their career progression/growth. · Coordinate with internal team leads/management and the management of other business units to assure the MOPS team is providing excellent service to the organization and VACU members. · Stay informed of vendor roadmaps, looking for efficiencies and/or cost savings that can be leveraged/achieved through new or improved products and/or services. · Assist in development and management of the IT budget · Other duties may be required and assigned by the supervisor. JOB QUALIFICATIONS: Knowledge: · In-Depth knowledge of the Miser core banking system · In depth knowledge of retail banking products and services. Abilities: · Ability to function independently without direct supervision and use own judgment and initiative in problem resolution. · Ability to apply critical thinking techniques to solve complex issues. · Proven ability to collaborate with others, initiate action, and manage change. · Ability to work on multiple tasks simultaneously. Minimum Education and Experience: · Bachelor's degree in Computer Science, Information Technology, Computer Engineering or related field or appropriate combination of education and experience. · Experience leading operations teams in a 24x7 operational environment · Experience leading teams in a mainframe operations environment with attention to operational disciplines. · Experience escalating issues with vendor partners to ensure timely resolutions · Experience integrating heterogeneous systems, particularly with mainframe systems. · Experience gathering requirements and engaging the business as a partner in creating solutions. · Exceptional hands on analysis experience. PHYSICAL REQUIREMENTS: • This job requires the ability to sit for long periods of time. • This job requires infrequent lifting or carrying of objects up to 10 pounds. We’re proud of the opportunities, training, benefits and work-life balance we provide to those who help people take their money further, and reach their goals sooner. We strive to provide a culture where employee development, teamwork, integrity, respect and quality of life are the cornerstones of delivering superior member experience. We thank our employees for making us a part of our community’s "Top Workplaces" and are always looking to add people to our team who share our passion for helping members build their finances and confidence. In return, we offer employees a challenging and rewarding work environment and are committed to maintaining an atmosphere that promotes teamwork and continual improvement. Virginia Credit Union is an Equal Opportunity Employer.
  • 6 Days Ago
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Operations Supervisor
  • Ward Trucking, LLC
  • Richmond, VA FULL_TIME
  • Advertising Title: Req #: 11960 Company: Ward Trucking, LLC Job Code: SVCTROPS Location: Richmond Employment Status: Full Time City: Richmond Area of Interest: Manager State: VA Rate of Pay: Competiti...
  • 18 Days Ago
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Operations Supervisor
  • JCPenney
  • Richmond, VA FULL_TIME
  • Location: Richmond, VA, United States - Shops @ White Oak Vl 4541 S Laburnum Ave Job ID: 1094105 Store Hourly Positions Job Type: Full-Time Date Updated: Feb 16, 2024 General Description As the Operat...
  • 8 Days Ago
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Operations Supervisor
  • Wind River Environmental
  • Jamaica, VA FULL_TIME
  • Position Summary: This position represents Wind River Environmental internally and externally in a positive and professional manner. Responsible for “Wowing” the customer by ensuring excellent deliver...
  • 26 Days Ago
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(RIC) Part Time Ramp Agent
  • OPERATIONS - Operations
  • Richmond, VA PART_TIME
  • Key responsibilities Lift baggage, boxes, or cargo weighing up to 70 lbs. throughout your shift May require lifting over 100 items for a single aircraft Push/pull loaded and empty carts during loading...
  • Just Posted
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(RIC) Full Time Ramp Agent
  • OPERATIONS - Operations
  • Richmond, VA FULL_TIME
  • United Ground Express Founded in 2015 as a wholly owned subsidiary of United Airlines; we have since launched over 60 ground handling line stations and 3 hub services locations. Our Mission: Deliver b...
  • 25 Days Ago
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0 Credit Card Operations Supervisor jobs found in Richmond, VA area

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Operations Coordinator
  • Hobbs & Associates, Inc.
  • Richmond, VA
  • Job Description Job Description Job Title: Operations Coordinator Job Location: Richmond, VA Reports To: Operations Admi...
  • 4/25/2024 12:00:00 AM
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Operations Supervisor
  • TalentBridge
  • Richmond, VA
  • Responsibilities: Manage and lead a team to ensure smooth operations. Develop and implement procedures and protocols to ...
  • 4/24/2024 12:00:00 AM
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Operations Coordinator
  • Veritiv
  • Henrico, VA
  • Job Purpose: Our Operations Coordinator will be responsible for verifying and maintaining records for incoming and outgo...
  • 4/24/2024 12:00:00 AM
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Dedicated Operations Supervisor
  • Epes Carriers
  • Richmond, VA
  • Job Overview: We are looking for a Dedicated Operation Supervisor to join our Dedicated Operations team. The Dedicated O...
  • 4/24/2024 12:00:00 AM
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Operations Supervisor
  • Talentbridge
  • University Of Richmond, VA
  • Responsibilities: Manage and lead a team to ensure smooth operations. Develop and implement procedures and protocols to ...
  • 4/23/2024 12:00:00 AM
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1st Shift Warehouse Operations Supervisor
  • Aldi
  • Petersburg, VA
  • Position Type: Full-Time Average Hours: 45 hours per week Starting Salary: $80,000 per year Duties and Responsibilities:...
  • 4/22/2024 12:00:00 AM
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Operations Coordinator- Richmond
  • LVMH
  • Richmond, VA
  • Poste Overview: At Tiffany, our employees honor every special moment in our customer's lives and every unique gift that ...
  • 4/21/2024 12:00:00 AM
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Workplace Operations Coordinator
  • VHB
  • Richmond, VA
  • Overview: ABOUT THE POSITION The Workplace Operations Coordinator is responsible for day-to-day interactions with variou...
  • 4/21/2024 12:00:00 AM
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About Richmond, Virginia

Richmond (/ˈrɪtʃmənd/) is the capital of the Commonwealth of Virginia in the United States. It is the center of the Richmond Metropolitan Statistical Area (MSA) and the Greater Richmond Region. Richmond was incorporated in 1742 and has been an independent city since 1871. As of the 2010 census, the city's population was 204,214; in 2016, the population was estimated to be 223,170, making Richmond the fourth-most populous city in Virginia. The Richmond Metropolitan Area has a population of 1,260,029, the third-most populous metro in the state. Richmond is located at the fall line of the James R...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Supervisor jobs
$48,728 to $66,345
Richmond, Virginia area prices
were up 1.2% from a year ago
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What does a Credit Card Operations Supervisor do?

Credit Card Operations Supervisor in Rapid City, SD
From a humble beginning at Baxter Healthcare, to one of the nation�s Top 100 credit unions, BCU continues to grow.
December 16, 2019
Credit Card Operations Supervisor in Springfield, IL
A supervisor’s first responsibility is to provide leadership to a team of clerks, accountants, and other workers.
December 08, 2019
Credit Card Operations Supervisor in Albany, GA
You ensure client delivery, processing, and especially credit and operational functions, since you specialize in credit.
December 03, 2019