Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
OPERATIONS SPECIALIST
Hours: Monday-Friday 8:30am - 5:00pm | Overtime as Needed
Location: 2400 West Bridge Street, Owatonna, MN 55060
Who we are:
At HomeTown Credit Union, we make a difference for our staff, members, and the community by living out our Core Values of Integrity, Commitment, Member Advocacy, Education and Community. We encourage employee engagement in their career, self-motivation, and self-improvement to continue to learn and grow with the organization.
For almost 50 years, HomeTown Credit Union has been leading the charge to offer financial education in our communities and is here to be a trusted partner for financial success. Our staff and volunteers work hard to fulfill this mission every day.
What will you do:
You will be responsible for the efficient facilitation of the credit union's operations as it relates to compliance, security, and daily operations. Providing back-office support for non-loan products by serving as a team member for Application Reconciliation and Deposit Verification. Day to day activity is focused on monitoring defined procedures, verification of output and reconcilement of applications and accounts. You will also be responsible for following established guidelines and identifying and resolving problems.
Essential Duties & Responsibilities
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