Credit Card Operations Supervisor jobs in Sacramento, CA

Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

Recently Added Credit Card Operations Supervisor jobs

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Card Operations Technician II
  • Golden 1 Credit Union
  • Sacramento, CA FULL_TIME
  • JOB TITLE: Card Operations Technician II
    DEPARTMENT: Card Operations
    STATUS: Non-Exempt
    JOB CODE: 1510
    PAY SCALE: $20.00 - $21.50 Hourly

    GENERAL DESCRIPTION:
    To support the vision, mission, and strategic goals of the Credit Union by performing assigned duties and activities related to the department of Card Operations. Communicates and interacts with members, staff, vendors and merchants to provide assistance on all card related issues. Performs one or more accounting/bookkeeping functions, settlement functions and new account functions for the credit and debit card portfolios to ensure accurate, efficient and timely financial reporting. Provide responses/solutions to all card and ATM related procedures.

    TASKS, DUTIES, FUNCTIONS:
    1. Perform general accounting, posting, reconciliation and ledger maintenance on various accounts to ensure timely balancing within guidelines.
    2. Process daily settlement.
    3. Review outstanding items from balanced reports and research, resolve and clear items timely.
    4. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
    5. Maintain source and support documents in an organized manner.
    6. Alert management to high volume or suspicious activity within reconciliation accounts.
    7. Identify, investigate and resolve member complaints or concerns.
    8. Prepare and monitor correspondence to/from various financial institutions regarding outstanding reconciliation items.
    9. Communicate verbally with appropriate financial institutions/vendors and internal departments within Golden 1 regarding outstanding reconciliation items.
    10. Maintain current procedure manuals for desk duty functions
    11. Provide responses/solutions to internal/external members for card related products and issues.
    12. Process researches submitted by internal/external members while ensuring department service level agreements are being met.
    13. Process and balance daily card transactions following policy and procedures.
    14. Perform card/account maintenance.
    15. Review and process various reports accordingly.
    16. Research and reconcile any and all ATM cash out balancing.
    17. Research and reconcile Gift Card activity.
    18. Record Journal entries to ensure proper classification of entries.
    19. Process daily card adjustments
    20. Process and reconcile daily ATM/POS network adjustments, errors, and resolutions.
    21. Process and reconcile shared branch transactions
    22. Process and reconcile foreign ATM adjustments
    23. Communicate with vendors, other financial institutions on a regular basis.
    24. Use multiple applications to provide information regarding card activity.
    25. Monitor and comply with all established security, internal audit and government policies, regulations and right of privacy.
    26. Accept incoming branch, department and membership calls.
    27. Process and respond to incoming department daily mail and online research.
    28. Update notes and informational tools as appropriate.
    29. Process new and reissue card and pin request.
    30. Process and destroy returned cards in dual control.
    31. Process statement request.
    32. Any other duties assigned as needed to maintain daily operations.

    PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS:

    1. Effective oral and written communication skills.
    2. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.
    3. Hand-eye coordination required reading, posting, and settling numerous complex general ledger accounts.
    4. Makes sound decisions in the absence of detailed instructions.
    5. Plans and organizes with little or no assistance and requires minimum supervision.

    ORGANIZATIONAL CONTACTS & RELATIONSHIPS:
    1. INTERNAL: Accounting, Collections, Loan Servicing, Branch Staff, Records, Checking, Item Processing, IT, Account Services and Member Services.
    2. EXTERNAL: Members, Financial Institutions, vendors.

    QUALIFICATIONS:
    1. EDUCATION: Successful completion of High School curriculum is required.
    2. EXPERIENCE: One year or more experience at a financial institution preferred.

    3. KNOWLEDGE/SKILLS:
    • Strong personal computer skills (Word/Excel)
    • Excellent oral and written communication skills
    • Professional member relationship skills & telephone etiquette
    • Personal computer skills
    • Ability to work as part of a team
    PHYSICAL REQUIREMENTS:
    1. Prolonged sitting throughout the workday with occasional mobility required.
    2. Corrected vision within the normal range.
    3. Hearing within normal range. A device to enhance hearing will be provided if needed.
    4. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.

    LICENSES/CERTIFICATIONS:
    None
    REV. 05/16/2023
  • Just Posted
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Card Operations Specialist
  • Golden 1 Credit Union
  • Sacramento, CA FULL_TIME
  • JOB TITLE: Card Operations Specialist DEPARTMENT: Card Operations STATUS: Non-Exempt JOB CODE: 1751 PAY SCALE: $21.00 - $22.00 Hourly GENERAL DESCRIPTION: Supports and performs advanced operational fu...
  • 3 Days Ago
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Card Operations Technician II
  • Golden 1 Talent Acquisition Team
  • Sacramento, CA FULL_TIME
  • JOB TITLE: Card Operations Technician II DEPARTMENT: Card Operations STATUS: Non-Exempt JOB CODE:1510 PAY SCALE: $20.00 - $21.50 Hourly GENERAL DESCRIPTION: To support the vision, mission, and strateg...
  • Just Posted
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Card Operations Specialist
  • Golden 1 Talent Acquisition Team
  • Sacramento, CA FULL_TIME
  • JOB TITLE: Card Operations Specialist DEPARTMENT: Card Operations STATUS: Non-Exempt JOB CODE: 1751 PAY SCALE: $21.00 - $22.00 Hourly GENERAL DESCRIPTION: Supports and performs advanced operational fu...
  • 4 Days Ago
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Credit/Collections Supervisor/Manager
  • Robert Half
  • Woodland, CA PER_DIEM
  • We are in search of a detail-oriented Credit and Collections Supervisor/Manager to join our team in Woodland Hills, California This HYBRID (3 days work from home) role entails managing credit and coll...
  • Just Posted
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Payment Operations Assistant Manager
  • SAFE Credit Union
  • Folsom, CA FULL_TIME
  • Salary Range: $89,441.00 - $111,801.00 Exact compensation may vary based on skill, experience and location. POSITION PURPOSE The Payment Operations Assistant Manager will lead the ACH and Payment Oper...
  • 15 Days Ago
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0 Credit Card Operations Supervisor jobs found in Sacramento, CA area

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Operations Supervisor
  • CVS Pharmacy, Inc.
  • Granite Bay, CA
  • An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store executio...
  • 5/9/2024 12:00:00 AM
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Streets Operations Supervisor
  • City of Folsom California
  • Folsom, CA
  • Applications must be filled out completely and thoroughly. Resumes are not accepted in lieu of an application, but may b...
  • 5/9/2024 12:00:00 AM
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Shift Supervisor/Management Trainee - CVS
  • CVS
  • Arden-Arcade, CA
  • The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level...
  • 5/9/2024 12:00:00 AM
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Shift Supervisor/Management Trainee - CVS
  • CVS
  • Sacramento, CA
  • The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level...
  • 5/9/2024 12:00:00 AM
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Operations Coordinator
  • Local Construction Company
  • Vacaville, CA
  • Job Description Job Description SUMMARY Responsible for the operation of multiple jobs in a profitable and efficient man...
  • 5/7/2024 12:00:00 AM
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Operations Supervisor
  • Life Time, Inc.
  • Roseville, CA
  • . Position Summary By doing safety checks and repairs, the Facility Operations Supervisor can assure the safety and clea...
  • 5/5/2024 12:00:00 AM
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Operations Supervisor
  • ADAMS GROUP INC MASTER
  • Woodland, CA
  • Job Details Job Location AGC ASA - Woodland, CA Position Type Full Time Education Level High School Salary Range $70,000...
  • 5/5/2024 12:00:00 AM
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Operations Coordinator - PNR Sacramento
  • Kinder Morgan
  • Sacramento, CA
  • Position Description PRIMARY PURPOSE: Pa y range: $71,000-$100,000 per year. This position includes a discretionary annu...
  • 5/5/2024 12:00:00 AM
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About Sacramento, California

Sacramento (/ˌsækrəˈmɛntoʊ/ SAK-rə-MEN-toh; Spanish: [sakɾaˈmento]) is the capital city of the U.S. state of California and the seat of Sacramento County. Located at the confluence of the Sacramento River and the American River in Northern California's Sacramento Valley, Sacramento's estimated 2018 population of 501,334 makes it the sixth-largest city in California and the ninth largest capital in the United States. Sacramento is the seat of the California Assembly, the Governor of California, and Supreme Court of California, making it the state's political center and a hub for lobbying and th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Supervisor jobs
$54,254 to $73,869
Sacramento, California area prices
were up 2.5% from a year ago
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What does a Credit Card Operations Supervisor do?

Credit Card Operations Supervisor in Rapid City, SD
From a humble beginning at Baxter Healthcare, to one of the nation�s Top 100 credit unions, BCU continues to grow.
December 16, 2019
Credit Card Operations Supervisor in Springfield, IL
A supervisor’s first responsibility is to provide leadership to a team of clerks, accountants, and other workers.
December 08, 2019
Credit Card Operations Supervisor in Albany, GA
You ensure client delivery, processing, and especially credit and operational functions, since you specialize in credit.
December 03, 2019