Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
At SESLOC, it is the people that make the place. Rooted in academics, and locally headquartered for over 80 years, we are the credit union with the funny name. But to us, financial dreams and goals are serious business.
SESLOC Credit Union is seeking an engaging, people-focused leader for Branch Supervisor. The successful applicant will partner with the Branch Manager to provide ongoing management, analysis, and planning of the branch operations, ensuring compliance and the highest quality standards and service. Under the guidance of the Branch Manager, the supervisor will be focused on building and maintaining high-performance, member-focused staff; provide training, mentoring, and coaching in support of the growth and development of branch staff. Must possess in-depth knowledge and experience with all service aspects of the branch operations, combined with demonstrated record of leadership skills, collaborative management style, professional interpersonal skills including effective written and verbal communication and committed member-focused service.
High school diploma or GED and three to five years' similar or related experience; or equivalent combination of education and experience including time spent in preparatory positions. Previous supervisory experience and lending experience preferred. Must register with the National Mortgage Licensing System & Registry as a Mortgage Loan Originator (MLO); maintain annual registration requirements. Credit Union or Financial Institution experience preferred.
Bilingual (English/Spanish) preferred.
SESLOC has a collegial work environment with a keen focus on training and development. In addition, we offer competitive compensation and excellent benefits including fully paid employee health, dental and vision; vacation, sick, holiday time off; and a 401k with generous employer match.
EOE
As part of the recruitment process, SESLOC may run a bond check, credit check and criminal history check as part of the recruitment process. If SESLOC runs these reports, we will obtain your authorization first.
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