Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
JOB TITLE: Digital Engagement Supervisor
REPORTS TO: Digital Engagement Manager
SUPERVISES: Digital Engagement Center Staff
EXEMPTION STATUS: Exempt
PRIMARY FUNCTION: Provide employee support and development to achieve efficient departmental operations, a high standard of service and maximized productivity for the achievement of goals.
ESSENTIAL FUNCTIONS:
OTHER DUTIES/RESPONSIBILITIES:
KNOWLEDGE, SKILLS AND ABILIITIES:
Education: High school diploma or its equivalent preferred.
Experience: Minimum five years’ work experience in a call center or financial institution required. Two years in a team leadership capacity preferred.
Qualifications:
Availability: Monday through Saturday with the ability to work holidays and/or off-hours, on-call when required. Potentially works offsite and will need to maintain contact via phone, email or other electronic channels.
Physical Demands: The physical demands described here are representative of those that must be met by the person in this position to successfully perform the essential functions of the job with or without reasonable accommodation.
Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts, and working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about the value of the job. This job description does not create or constitute the terms of a contract of employment, commitment, or guarantee of employment; TFCU is an "employment at will employer."
Clear All
0 Credit Card Operations Supervisor jobs found in Sierra Vista, AZ area