Credit Card Operations Supervisor jobs in Yuma, AZ

Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Credit Card Customer Service
  • Discover Financial Services
  • Phoenix, AZ OTHER
  • Discover. A brighter future.

    We offer 100% remote, combo, or on site - it’s your choice!

    And… After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a monthly internet reimbursement of $60.

    With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

    Come build your future, while being the reason millions of people find a brighter financial future with Discover.

    Job Description:
    We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic!

    Our next classes start in April of 2024

    We’ve got you covered with a variety of shifts. We are currently hiring for schedules with start times that range between the following hours:

    12:00 PM - 1:00 PM EST (OH, DE, MD, NJ, PA)

    10:00 AM - 11:00 AM MDT (Utah)

    9:00 AM - 10:00 AM MST (Arizona)

    Note: Shifts are Monday - Friday with weekends as assigned .

    What You’ll Do

    Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels through effective communication and problems solving skills. These routine customer service inquiries require the use of standard screens, scripts and procedures.

    Navigates a computerized system for responding and/or troubleshooting to customer questions.

    Must have excellent verbal communication and problem-solving skills, as well as being comfortable with multi-tasking, as needed.

    Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

    If working from home, you will need a quiet workspace so you can focus on our customers. You’ll also need a minimum of 100 MBPS download/10 MBPS upload speed from your internet provider. A wired connection is required.

    We’ll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and an amazing new hire training experience. You’ll also have the best coaches to help you deliver the best service!

    How You’ll Do It

    Assists over 100 customers per day by energetically engaging in a fast-paced, back-to-back call environment via phone, online or chat.

    Brings empathy to customer inquiries about reward redemptions, customer information updates, card activations, making payments, processing lost or stolen cards, statement and APR inquires, and processes credit line increase and decrease requests.

    Leverages 2 standard screens, verbatim scripts and procedures.

    Utilizes multiple systems to respond to, troubleshoot and document customer inquiries.

    Builds the Discover Financial brand by providing industry-leading care and innovative solutions.

    Bonus Points If You Have

    H.S. Diploma or GED

    1 years of Customer Service experience

    #INDDFS
    #ZRDFS
    #Remote
    #BI-Remote

    A credit screening may be required for some roles within Discover Home Lending.

    Application Deadline: The application window for this position is anticipated to close on Mar-03-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

    Compensation: The base pay for this position generally ranges between $17.00 to $18.98. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

    Benefits:
    We also offer a range of benefits and programs based on eligibility. These benefits include:

    Paid Parental Leave

    Paid Time Off

    401(k) Plan

    Medical, Dental, Vision, & Health Savings Account

    STD, Life, LTD and AD&D

    Recognition Program

    Education Assistance

    Commuter Benefits

    Family Support Programs

    Employee Stock Purchase Plan

    Learn more at MyDiscoverBenefits.com .

    What are you waiting for? Apply today!

    All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

    Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)
  • 2 Days Ago

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Credit Card Customer Service Specialist
  • Collabera
  • Phoenix, AZ FULL_TIME
  • Job Description Job Description Position Details Client : Banking Role : Credit Card Customer Service Specialist Project Location : Phoenix, AZ (Onsite) Project Duration : 12 Months Pay Range : $25 / ...
  • 1 Day Ago

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Director - Card Issuance Operations
  • American Express
  • Phoenix, AZ FULL_TIME
  • You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse com...
  • 3 Days Ago

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Associate Director-Credit and Debit Card Fraud Management
  • Western Alliance Bancorporation
  • Phoenix, AZ FULL_TIME
  • Job Title:Associate Director-Credit and Debit Card Fraud ManagementLocation:CityScapeWhat you'll do:Western Alliance Bank is seeking an Associate Director for Credit and Debit Card Fraud Management. T...
  • 23 Days Ago

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Supervisor Training/Card Fraud Svc
  • City National Bank
  • Phoenix, AZ FULL_TIME
  • SUPERVISOR TRAINING/CARD FRAUD SVC WHAT IS THE OPPORTUNITY?Responsible for the development, implementation, and training for Card Fraud & Servicing (CFS) Department. Position will coordinate skill, kn...
  • 17 Days Ago

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Mechanical Maintenance Supervisor
  • ASI OPERATIONS LLC
  • Gila Bend, AZ FULL_TIME
  • DescriptionAtlantica is a Sustainable Infrastructure company that manages renewable energy and other power and water assets.This position is located in Gila Bend, Arizona at Solana Generating Station....
  • 3 Days Ago

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0 Credit Card Operations Supervisor jobs found in Yuma, AZ area

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Local Contract Social Work - Social Worker - $75 per hour
  • Stability Healthcare
  • Yuma, AZ
  • VieMed Healthcare Staffing is seeking a Social Work Social Worker for a local contract job in Yuma, Arizona. Job Descrip...
  • 3/28/2024 12:00:00 AM

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Field Installer I
  • Climatec LLC
  • Yuma, AZ
  • Job Description Job Description This Security & Life Safety (SLS) Field Installer position requires an individual willin...
  • 3/28/2024 12:00:00 AM

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Certified Registered Nurse Anesthetist (CRNA)
  • Managed Care Staffers
  • Yuma, AZ
  • Job Description Job Description Certified Registered Nurse Anesthetist (CRNA); Yuma, AZ Our client, a large hospital in ...
  • 3/28/2024 12:00:00 AM

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Wastewater Treatment Plant Operator III
  • City of Yuma, AZ
  • Yuma, AZ
  • Salary: $31.38 - $40.80 Hourly Location : City of Yuma, AZ Job Type: Full-time Job Number: 2024-00004 Department: Utilit...
  • 3/27/2024 12:00:00 AM

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Jack in the Box - Team Leader - Urgently Hiring
  • Jack in the Box
  • Somerton, AZ
  • Great employees deserve great benefits! - Bonus 4 x per year - Paid Vacation - Advancement opportunities - 401(k) plan ...
  • 3/26/2024 12:00:00 AM

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Booking Travel Administrator (Remote)
  • Travel Travel Yes
  • Yuma, AZ
  • As a Remote Booking Travel Administrator, you will play a critical role in the efficient coordination and administration...
  • 3/26/2024 12:00:00 AM

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Program Manager
  • Amentum
  • Yuma, AZ
  • This mission critical position is the focal point of the Developmental Testing for the U.S. Army and other DoD customers...
  • 3/25/2024 12:00:00 AM

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Assistant Manager
  • Factor Sales
  • Yuma, AZ
  • EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for e...
  • 3/25/2024 12:00:00 AM

Yuma (Cocopah: Yuum) is a city in and the county seat of Yuma County, Arizona, United States. The city's population was 93,064 at the 2010 census, up from the 2000 census population of 77,515. Yuma is the principal city of the Yuma, Arizona, Metropolitan Statistical Area, which consists of Yuma County. According to the United States Census Bureau, the 2014 estimated population of the Yuma MSA is 203,247. More than 85,000 retirees make Yuma their winter residence. Yuma is in the state's southwest corner, in the Sonoran Desert, Yuma Desert sub-region. Yuma is near the borders of California to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Supervisor jobs
$50,771 to $69,129
Yuma, Arizona area prices
were up 2.2% from a year ago

Credit Card Operations Supervisor in Rapid City, SD
From a humble beginning at Baxter Healthcare, to one of the nation�s Top 100 credit unions, BCU continues to grow.
December 16, 2019
Credit Card Operations Supervisor in Springfield, IL
A supervisor’s first responsibility is to provide leadership to a team of clerks, accountants, and other workers.
December 08, 2019
Credit Card Operations Supervisor in Albany, GA
You ensure client delivery, processing, and especially credit and operational functions, since you specialize in credit.
December 03, 2019