Credit Card Product Manager jobs in New Orleans, LA
Credit Card Product Manager builds and directs credit card product strategies. Develops and implements marketing plans to drive business growth and meet business targets. Being a Credit Card Product Manager conducts regular review on market trends and studies competitor activities to identify opportunities. Initiates product ideas and ongoing features/benefits tailored for each target segment. Additionally, Credit Card Product Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Credit Card Product Manager contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Credit Card Product Manager typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
Recently Added Credit Card Product Manager jobs
Credit Card Servicing Team Lead - Operations, Covington, LA
- BankPlus
-
Covington, LA
FULL_TIME
-
At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing TEAM committed to fulfilling promises, building lasting relationships, and making dreams come true.
All current employees must have a performance rating of Outstanding or High-Performing to be eligible to post for a position.
General Position Scope:
Providing essential support to the Credit Card Servicing Manager and Credit Card Servicing Department. Assist in leading and supporting the daily operations of the credit card team, ensuring efficient transaction processing, excellent customer service, and adherence to regulatory guidelines.
Duties and Responsibilities:
- Assist the Credit Card Servicing Manager in the day-to-day operations of the Credit Card Servicing Team.
- Complete Transaction Processing and Customer Service including; ensuring timely and accurate processing of credit card transactions, payments, and refunds; handling escalated customer inquiries, complaints, and disputes to ensure prompt and satisfactory resolutions; monitor and process payments; reconcile credit card accounts, research and resolve daily reconciliation issues/outages of department general ledger and DDA accounts; monitor, process, and/or verify all new account setups and maintenance; maintain and archive credit card customer files and daily maintenance requests; report monitoring and distribution; monitor, research, and resolve online customer credit card issues; research and resolve maintenance and monetary exceptions/error and reconcilement outages.
- Assist with special projects related to the credit card servicing department.
- Assist with product development and implementation including; assisting manager in working with marketing, vendors, and operations teams to bring any new credit card product concepts to life; as directed by management, oversee the implementation process as it relates to operations/servicing. Ensuring timely delivery and coordinating testing and quality assurance efforts; supporting management to ensure that all credit card operations products comply with relevant regulatory guidelines and industry standards; implement risk management strategies to safeguard customer data and prevent potential fraud; collaborate with the marketing team to create effective product launch plans and promotional materials; assist in communicating product features and benefits to internal teams and external stakeholders; track the performance of credit card operations products and collect customer feedback to share with marketing and other stakeholders.
- Within compliance and risk management; assist in maintaining compliance with industry regulations and internal policies; work with the team to implement risk management strategies to prevent fraud and protect customer data; assist with credit card fraud monitoring and investigations.
- Assist with process improvement by collaborating with the credit card servicing manager to analyze operational processes and identify areas for improvement and contributing to the development and implementation of process enhancements to increase efficiency.
- Assist with reporting and analysis by assisting manager to generate operational reports and performance metrics for review and analysis and by assisting manager to utilize data driven insights to make informed decisions and propose actionable recommendations.
- Maintain a thorough knowledge of Bank products, services, policies, procedures and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Bank’s standard of conduct.
- Perform any additional duties as requested.
- Participates in the bank’s High-Performance Rewards Connections program.
- Make referrals to the Mortgage Center and Wealth Management.
- Bachelor's degree in business or finance, or a related field (or equivalent experience)
- A minimum of 4 years’ experience in credit card servicing, with 2 years’ experience at team lead or senior representative level
- Strong knowledge of credit card operations including industry regulations
- Excellent organization and multitasking abilities to handle various tasks simultaneously and meet required deadlines
- Excellent communication and interpersonal skills
- Excellent project management skills
- General knowledge of bank compliance regulations as they apply to credit card administration
- Excellent computer experience with Microsoft Office Suite, including Excel, Word, and Outlook. Proficiency in using relevant software and tools for reporting and data analysis
- Analytical mindset with the problem solving capabilities to address operational challenges
- Work outside of regular business hours, as deemed necessary
We maintain a drug-free workplace and perform pre-employment substance abuse testing. - 20 Days Ago
Operations Manager - FHC New Orleans
- Credit Human
-
Orleans, LA
FULL_TIME
- We are seeking an Operations Manager for the Financial Health Centers in New Orleans, Louisiana. The purpose of this role is to operationalize and integrate member service, financial counseling, sales...
- 14 Days Ago
Market Area Manager - Lafayette, LA
- Credit Acceptance
-
Orleans, LA
FULL_TIME
- Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a ...
- 1 Month Ago
CREDIT AND EVENT BILLING MANAGER
- Hyatt Regency New Orleans
-
Orleans, LA
FULL_TIME
- Summary The Hyatt Regency New Orleans, a 1193 room luxury full-service hotel with 200,000 sq. ft. of event space, is searching for an experienced Credit and Events Billing Manager to join our Commerci...
- 16 Days Ago
Assistant Market Credit Manager
- Ferguson Enterprises, LLC
-
Metairie, LA
FULL_TIME
- Job Posting: Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,0...
- Just Posted
Collections Manager
- XPLORE FEDERAL CREDIT UNION
-
Metairie, LA
FULL_TIME
- DescriptionRole:To preserve the Credit Union’s assets by controlling delinquent accounts, collecting delinquent loan payments and/or recovering collateral; hiring, scheduling, training, and monitoring...
- 20 Days Ago
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0 Credit Card Product Manager jobs found in New Orleans, LA area
Financial Analyst
- RiseImpact Capital, LLC
-
New Orleans, LA
- At RiseImpact Capital, our mission is to be the premier company revolutionizing regional economies and yielding substant...
- 4/26/2024 12:00:00 AM
Assistant Branch Manager I Metairie 4704
- KEESLER FEDERAL
-
Metairie, LA
- JOIN THE KEESLER FEDERAL CREDIT UNION TEAM! Keesler Federal Credit Union team membersenjoy competitive salaries and a wi...
- 4/26/2024 12:00:00 AM
Front Desk Supervisor
- Hampton Inn New Orleans Canal St
-
New Orleans, LA
- Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while ...
- 4/26/2024 12:00:00 AM
Supervisory Tax Specialist (TCO Group Manager), NTE 1 YR (12 MONTH ROSTER) (Amended)
- Department Of The Treasury
-
New Orleans, LA
- Duties WHAT IS THE TAX EXEMPT/GOVERNMENT ENTITIES (TEGE) DIVISION? A description of the business units can be found at: ...
- 4/26/2024 12:00:00 AM
Director of Product, Solar Pricing (Remote)
- PosiGen
-
New Orleans, LA
- Join the Solar For All Revolution! At PosiGen, we are passionate about providing money saving solar and energy efficienc...
- 4/25/2024 12:00:00 AM
Financial Analyst
- Riseimpact Capital Llc
-
New Orleans, LA
- At RiseImpact Capital, our mission is to be the premier company revolutionizing regional economies and yielding substant...
- 4/25/2024 12:00:00 AM
Fuel Compliance Officer - 12 Month Roster
- Department Of The Treasury
-
New Orleans, LA
- Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION DIVISION? A description of the business units can be found at: h...
- 4/24/2024 12:00:00 AM
Internal Revenue Agent (Examiner) - (Temp NTE 1 Year, MBE, MBMP) 12 MONTH ROSTER (AMENDED)
- Department Of The Treasury
-
New Orleans, LA
- Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SB/SE)DIVISION? A description of the business units can be found at: ht...
- 4/22/2024 12:00:00 AM
About New Orleans, Louisiana
New Orleans (/ɔːrˈliːnz, ˈɔːrl(i)ənz/, locally /ˈɔːrlənz/; French: La Nouvelle-Orléans [la nuvɛlɔʁleɑ̃] (listen)) is a consolidated city-parish located along the Mississippi River in the southeastern region of the U.S. state of Louisiana. With an estimated population of 393,292 in 2017, it is the most populous city in Louisiana. A major port, New Orleans is considered an economic and commercial hub for the broader Gulf Coast region of the United States.
New Orleans is world-renowned for its distinct music, Creole cuisine, unique dialect, and its annual celebrations and festivals, most notably ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Product Manager jobs
$84,636 to $123,366
New Orleans, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Credit Card Product Manager do?
Credit Card Product Manager in Lima, OH
A credit card product manager provides strategies to fuel growth in the credit card industry, as well as draw people in to increase revenue.
December 04, 2019
Credit Card Product Manager in Honolulu, HI
Responsible for building credit card product scorecards, conducting competitive research, industry analysis, portfolio tracking and deriving actionable insights.
November 28, 2019
Credit Card Product Manager in Lansing, MI
We are looking for a results focused thought-leader with strong analytical background who understands the credit card acquisitions, lifecycle management.
February 10, 2020