Credit Clerk jobs in Kennewick, WA

Non-exempt position the Tax Credit Compliance Specialist is responsible for all aspects of the Tax Credit property. In addition, the Tax Credit Compliance Specialist assists in the overall operation of the property, day to day implementation of policies, procedures and programs that ensure a well-managed and well-maintained building. The Tax Credit Compliance Specialist must also establish and maintain effective working relationships with onsite support services staff and must relate well to people, exercise good judgment and discretion in dealing with residents, visitors, vendors, support services and staff. This position may require overtime after hours and on weekends during key times for compliance deadlines.

Prepare Initial eligibility determination and certification of residents by:

· Interviewing applicants if needed

· Obtaining appropriate documentation

· Completing lease up process in accordance too program requirements

Perform 100% quality control tenant file review.

· Report and oversee quality control deficiencies.

· Review and approve tax credit certification files.

· Ensuring noted deficiencies are corrected prior to Compliance Director review.

Oversees annual recertification process for tenant protection vouchers with Housing Authorities.

· Assist with interviews of households and document completion for voucher recertifications.

· Track voucher recertification packets submitted to Housing Authorities

· If needed, assist with Missing Items Letters issued by Housing Authorities

Knowledgeable in HUD, Tax Credit, Section 8 vouchers, Bonds and conventional housing.

Mitigates deficiencies noted on regulatory compliance audits and corporate’s QC file review.

Assist in preparation of audit responses.

Support Compliance with projects and queue management as needed.

Assists in managing tenant relations:

· Ensure efficient and courteous response to all tenant requests.

· Respond promptly to tenant complaints and incident reports.

· Maintain congenial relationships with all tenants.

· Provide competent conflict resolution; and

· Understand and be sensitive to cultural background, economic status and those with special needs.

Assist in ensuring consistent application of property rules and regulations, lease, lease addenda, documents and reports all violations.

Assist in ensuring security of the building:

Respond promptly to building emergencies and resident crises; and report any unusual or extraordinary circumstances regarding the residents or the property.

Work collaboratively with service coordinator and participate in resident celebrations and events.

Attend and participate in professional activities, meetings, organizations, regulatory agency meetings or inspections, as needed.

Assist in submitting required internal and external reports. Assist in resident move-in/move-out procedures and unit inspections as needed.

Maintain a businesslike and professional appearance.

Be available by cell phone for emergencies.

Assist the Compliance Director with special projects and administrative tasks.

Other duties as assigned.

Maintain a 97% lease-up rate.

Prepare and investigate damage claims.

Assist other staff with assignments as necessary and perform other related duties required or assigned.

Determine Section 8, Public Housing, and Affordable Apartments eligibility; calculate rents for admission, interim, annual, and special re-examinations. Review applications for completion and conduct reference checks. Contact applicants for further information regarding admissions and continued assistance.

Prepare and execute leases, HAP contracts (Housing Assistance Payment), and supporting documents. Verify participant supplied information (i.e., client income, family status, etc.).

Maintain client/landlord files, information, and records for all HACPFC Section 8, Public Housing, and Affordable Apartments programs.

Brief applicants on program requirements regarding HACPFC, local and Federal policies for admissions and continued assistance.

Mediate disputes, issues, or complaints between participant(s) and/or HACPFC. Answer questions and provide information regarding participant(s) rights or issues.

Investigate complaints of program abuse. Document and take appropriate action as needed.

Remain current and informed on occupancy, Housing Quality Standards (HQS), Section 8 Management Assessment Program (SEMAP), Public Housing Assessment System (PHAS), and HACPFC regulations and policies.

Remain current and informed on Federal, state, and local laws and regulations concerning tenant/landlord regulations.

Maintain awareness of local social service agencies and community resources to provide information and referral services to clients and applicants.

EDUCATION AND EXPERIENCE:
One year of college courses or not less than two years in related field, or one year of experience in the administration of public housing programs, operations, and activities

Property Management experience and experience Tax Credit audits preferred. Experience with TCAC, HUD, integration of dual programs and other affordable housing programs preferred

Must have property management experience.

Strong oral and written Spanish language skills are required for success in this position.

Knowledge of:

• Administrative procedures, policies, and program regulations as they pertain to HUD HCV/Section 8, Public Housing, and Affordable Apartments programs.
• Community resources
• Fair Housing Law
• Washington State Landlord-Tenant Law
• Preparation, distribution, and processing of Housing Authority lease(s) and other documentation.
• Calculation of annual income eligibility for admissions and continued assistance, unit inspection, occupancy maintenance, mediation techniques, and other responsibilities specified under Essential Job Functions of this job description.
• Construction, building, real estate, and property management.

Ability to:

• Use general office equipment, such as computers, copiers, multi-line phones, scanners, and fax machines.
• Perform data entry and keyboarding tasks for extended amounts of time.
• Effectively serve the very low-income population, vulnerable citizens with special needs, persons with disabilities and persons with Limited English Proficiency (LEP).
• Perform detailed processes, accurate data entry, and file management functions.
• Effectively organize work and understand systematic procedures.
• Work independently with limited supervision, remain flexible, and exercise sound judgement.
• Be able to drive an automobile and maintain a valid Washington Driver’s License.
• The majority of duties are performed in an office environment while sitting at a desk.
• May be required to lift up to 50 lbs. (boxes of paper, file boxes, etc.)

Any offer of employment from HACPFC is contingent upon the applicant’s successful passage of a criminal background check, pre-employment physical, drug/alcohol testing, and a Driving Record Check from Washington State Department of Licensing (DOL).

This is an at-will position subject to funding availability.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• On call

Work Location: In person