Credit and Collections Clerk jobs in Lansing, MI

Credit and Collections Clerk collects and maintains accurate credit information. Reviews and verifies overdue accounts. Being a Credit and Collections Clerk contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Additionally, Credit and Collections Clerk typically reports to a manager. The Credit and Collections Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Credit risk strategy
  • City National Bank
  • Lansing, MI FULL_TIME
  • CRDIT CRD RISK STRTGY MGR

    WHAT IS THE OPPORTUNITY? The Credit Strategy manager is responsible for defining, seeking appropriate governance approval, testing, validation and monitoring performance of credit risk strategies across the commercial and consumer account life-cycle.

    This includes underwriting guidelines, credit line management (CLI / CLD), first party fraud, collections, reissue and authorizations for Banking & Investment Services Credit Card Risk Team covering multiple stakeholders.

    This individual will report into the Credit Card Risk Manager for Banking & Investment Services and define City National Bank's risk appetite and provide interpretive analytics to support deployment of credit risk strategies

    What you will do

    • Responsible for the design and implementation of Credit Management existing account management strategies
    • Define City National Bank's credit risk appetite around card products
    • Risk & Data Modeling : Build robust models to mitigate credit risk for product serviced by Banking and Investment Services, including delivery of model validation documentation and on-gong requirements imposed by Enterprise Risk Management Model Review.
    • Provide input on changes to underwriting guidelines and monitoring impact on account performance post boarding.
    • Performs post implementation validation of strategies to ensure proper implementation and timely strategy validation exercises to ensure performance meets expectations
    • Enhance test & learn strategy discipline and monthly reviews with senior management to proactively identify Risks and opportunities
    • Define and document expected outcome of each strategy
    • Be the thought leader in strategy development techniques, champion-challenger design to maximize P&L growth within an established Bank Risk appetite.
    • Collaborates with stakeholders to ensure strategies meet requirements and regulatory standards
    • Performs functions as stated for Credit Risk Strategy Manger
    • Demonstrates governance, control and risk management behaviors in alignment with City National Bank's policies and practices
    • Leads / participates in the identification, development and implementation of new initiatives, operating workflow, additional services / applications or operational efficiencies including potentially leading special project teams or cross functional work groups
    • Assists with developing and enhancing credit risk assessment capabilities to identify and maintain good business opportunities with new and existing clients
    • Performs detailed analysis and interprets information to make recommendations to Senior Management on critical strategies including non-standard and ad-hoc requests as determined by management
    • Prepare documentation required for management approval of all strategy changes, including expected outcome and impact to P&L.
    • Creates reports on the results and performance of implemented strategies, using all appropriate quantitative methods and MIS, and makes recommendations to increase efficiencies and revenue while managing credit risk and produce those reports on a regular basis
    • Effectively works cross-functionally with teams outside of risk
    • Works with Internal Audit / External Regulators, to ensure that documentation for all work processes is complete and up-to-date, including those assigned to analyst managed.
    • Ensures sound credit control by taking a pro-active approach to risk management within the risk guidelines of the Bank.
    • Ensures the timely communication of issues that are relevant to the team and encourages a good working relationship with other internal and external groups.
    • All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement.
    • Manage credit risk analysts assigned to functions within the Banking & Investment Services Credit Risk team.
    • Perform coaching and performance reviews for each assigned individual.
    • Ensure procedures are in place for all processes assigned to assigned analyst.

    Must-Have*

    • Bachelor's Degree or equivalent
    • Minimum 7 years experience required in consumer and or commercial credit card
    • Minimum 3 years experience handling and leading large analytical enterprise projects
    • Minimum 7 years experience with data querying, validating, analyzing, interpreting and reporting
    • Minimum 5 years experience as a Business Analyst, IT Project Manager or Systems Operations Manager

    Skills and Knowledge

    • Graduate degree preferred or dynamic work experience in addition to experience below
    • Credit Risk Strategy design experience
    • Consumer and / or Commercial Credit Card Experience
    • Proven experience in handling and leading large analytical enterprise projects
    • Proficient PC skills in MS Office and a variety of PC-based analytical and reporting software packages
    • Experience with the use of Relational Databases and common programming languages such as SQL or SAS
    • Working knowledge of SAS Enterprise Miner, FICO Model Builder
    • Prior hands-on experience in using BRIO, Business Objects, Tableau, PowerBI, or other similar querying and visualization tools are essential.
    • Prior experience with an adaptive control tool
    • Strong analytical and problem solving skills are required to interpret data and draw conclusions
    • Flexibility to adapt to rapidly changing requirements
    • Very strong attention to detail with ability to lead a range of tasks and prioritize
    • Shown ability to build and maintain productive business / peer relationships
    • Excellent written and verbal communication skills
    • Experienced in developing and presenting recommendations to Senior Management
    • Prior management experience
    • Experience with risk models

    Compensation Starting base salary : $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location.

    This job is eligible for bonus and / or commissions.

    To be considered for this position you must meet at least these basic qualifications

    The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

    It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues.

    Get an inside look at our Benefits and Perks.

    INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

    City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.

    ABOUT CITY NATIONAL We start with a basic premise : Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish.

    City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to be at the heart of our company today.

    City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.

    Last updated : 2024-03-26

  • Just Posted

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Clerk
  • Postal Source
  • Owosso, MI FULL_TIME
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1...
  • Just Posted

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Clerk
  • The Postal Service
  • Lansing, MI FULL_TIME
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1...
  • Just Posted

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Blood Collections Team Lead - Mobiles
  • American Red Cross
  • Lansing, MI FULL_TIME
  • Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red ...
  • 5 Days Ago

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Member Experience (Branch) Manager
  • Michigan Credit Union League
  • Lansing, MI FULL_TIME
  • Organization: Lake Trust CU Date Posted: February 9, 2024 Region: Mid-Michigan Location of Position: Lansing Position Level: Managerial The Member Experience Manager is passionate about leading and in...
  • 18 Days Ago

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Retail In-Store Branch Manager
  • Michigan First Credit Union
  • Lansing, MI FULL_TIME
  • Location : Address: 409 N Marketplace Blvd Location : City: Lansing Location : Postal Code: 48917 Responsibilities: Location This branch is a Retail In-Store branch. These branches are located in Walm...
  • 21 Days Ago

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0 Credit and Collections Clerk jobs found in Lansing, MI area

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Administrative Assistant - Facilities - Special Part-Time
  • Ingham County, MI
  • Lansing, MI
  • Salary: $21.60 Hourly Location : Mason, MI Job Type: Special Part Time Job Number: 202400055 Department: Facilities Open...
  • 3/28/2024 12:00:00 AM

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Administrative Assistant - Facilities - Special Part-Time
  • Ingham County, MI
  • Mason, MI
  • Applications are accepted until there are sufficient numbers of qualified applications or qualified candidate has been i...
  • 3/28/2024 12:00:00 AM

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Radiologic Technologist
  • Trinity Health
  • Howell, MI
  • Employment Type: Full timeShift: Day Shift Description: GENERAL SUMMARY AND PURPOSE: The Radiology Technologist is respo...
  • 3/28/2024 12:00:00 AM

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Licensed Practical Nurse (PACT)
  • Department of Veterans Affairs
  • Howell, MI
  • Summary This is an open and continuous internal job announcement. Current permanent Ann Arbor VAMC, current permanent VA...
  • 3/28/2024 12:00:00 AM

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Senior Member Service Representative
  • CASE Credit Union
  • Lansing, MI
  • POSITION PURPOSE Responsible for assisting with the direction and administration of Branch operations. Ensures that esta...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative- Lansing Area- 5901
  • Checkngo
  • Lansing, MI
  • **Job Description:** **Customer Service Representative Check n Go/Allied Cash Advance** **Overview of Role and Key Accou...
  • 3/26/2024 12:00:00 AM

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Radiologic Technologist Contingent
  • Trinity Health
  • Howell, MI
  • Employment Type: Part timeShift: Rotating Shift Description: GENERAL SUMMARY AND PURPOSE: The Radiology Technologist is ...
  • 3/25/2024 12:00:00 AM

Lansing /ˈlænsɪŋ/ is the capital of the U.S. state of Michigan. It is mostly in Ingham County, although portions of the city extend west into Eaton County and north into Clinton County. The 2010 Census placed the city's population at 114,297, making it the fifth largest city in Michigan. The population of its Metropolitan Statistical Area (MSA) was 464,036, while the even larger Combined Statistical Area (CSA) population, which includes Shiawassee County, was 534,684. It was named the new state capital of Michigan in 1847, ten years after Michigan became a state. The Lansing metropolitan area,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Clerk jobs
$37,756 to $48,940
Lansing, Michigan area prices
were up 1.3% from a year ago

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