Credit and Collections Clerk jobs in Laredo, TX

Responsibilities:
- Conduct collection calls and correspondence with customers to collect outstanding payments
- Negotiate payment arrangements and settlements with customers
- Update customer accounts with accurate and detailed information regarding collections activities
- Review and analyze customer accounts to identify delinquent accounts and determine appropriate actions
- Collaborate with internal teams to resolve customer issues and disputes
- Prepare and maintain reports on collections activities and account status
Skills:
- Strong math skills for calculating balances, interest, and payment plans
- Excellent customer service skills to interact professionally with customers
- Ability to negotiate effectively to secure payment arrangements
- Knowledge of account management principles and practices
- Understanding of revenue cycle management in a collections environment
- Experience in telemarketing or phone-based customer service roles is a plus
- Proficiency in account reconciliation, including debits and credits

Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.

Job Type: Full-time

Pay: $9.25 - $10.00 per hour

Expected hours: 40 – 46 per week

Benefits:

• Paid time off

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Office

Ability to Relocate:

• Alamo, TX 78516: Relocate before starting work (Required)

Work Location: In person