Credit and Collections Clerk collects and maintains accurate credit information. Reviews and verifies overdue accounts. Being a Credit and Collections Clerk contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Additionally, Credit and Collections Clerk typically reports to a manager. The Credit and Collections Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Responsible for the analysis, reporting, and technical understanding of credit and collection and other related data. Coordinates and improves collection activities and systemic changes within the department and with outside agencies to assure prompt, courteous and proper collection in adherence with regulatory guidelines. Works within a group identifying and designing system efficiencies.
MAJOR ROLES AND RESPONSIBILITIES (Scope of work - range of responsibilities):
1. Understand the design and logic of the CMP SAP system. Process workflow errors and identify opportunity to improve system efficiencies. (35%)
2. Ensuring system logic and business processes are accurate are adhering to all regulatory guidelines. (30%)
3. Processes accounts with overdue bills for non-payment. Coordinates proactive calling campaigns and field collections for residential and non-residential customers with arrears. (10%)
4. Works closely with management to develop, improve and implement collection process. (10%)
5. Prepares and maintains credit and collection records, files and reports. Maintains follow-up files for special handling of accounts as required. (10%)
6. Other duties as assigned. (5%)
Bachelor’s Degree preferred. Associates Degree with a minimum of 3 years relevant experience or High School/GED with a minimum of 5 years relevant experience required.
Skills/Abilities:
Salary Range for this position is dependent on experience, ranging from $64,000 to $80,000.
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables
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