Credit and Collections Clerk collects and maintains accurate credit information. Reviews and verifies overdue accounts. Being a Credit and Collections Clerk contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Additionally, Credit and Collections Clerk typically reports to a manager. The Credit and Collections Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Promptly resolve disputed accounts
Obtain credit information on new and existing customers
Determine the credit limits of assigned customers
Review suspended orders and release for shipment as appropriate
Recommend which delinquent accounts might be given to a collection agency
Issue receivable status reports as directed
Respond to requests for credit information on our customers
Enforce company credit policies
Reconcile cash in suspense account monthly
Maintain confidentiality of information as appropriate
Obtain proof of deliveries on UPS shipments for customer shortage claims
Complete all tasks and assignments as directed
Work with other Hopkins staff to resolve customer problems
Internally works with all sales personnel and customer service representatives; externally will work with
customers, credit references, and financial reporting services/collection agencies
Summary
In this role as a Credit and Collections Administrator, you will be responsible for managing accounts receivable, handling customer inquiries, and applying financial concepts to ensure timely collections. Your expertise in medical collections and knowledge of accounts payable will be crucial in this position. Additionally, your skills in negotiation, account reconciliation, and familiarity with accounting software will be essential for success. The ideal candidate will also possess strong customer service skills, phone etiquette, and the ability to analyze accounts effectively. This role reports to the Finance Manager and requires a detail-oriented individual who can work independently and as part of a team.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
Work setting:
Work Location: In person
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