Credit and Collections Director jobs in Green Bay, WI

Basic Position Objective Statement :

Execute the daily responsibilities of the Credit Department, under the direction of the Credit Manager. Make decisions and recommendations to the Credit Manager regarding granting or denying of credit.

Principal Responsibilities and Accountabilities :

Reconcile daily invoicing and monthly statements making sure they are sent out to the customers.

Work with sales and customer service in acquiring proper customer documentation in determining whether credit can / will be issued.

Establish credit limits for new and existing customers and monitor customer performance for future credit considerations, which would include granting / denying customer orders to be processed.

Send out appropriate letters to our new customers as well as those who abuse our payment terms.

Perform collection activities of past due accounts.

Assist in research required for accounts receivable projects and individual account reconciliations.

Apply cash received daily and balance AR and cash accounts along with credit card transactions submitted by customer service.

Follow-up with appropriate departments and / or customers in resolving customer deductions, i.e. rebate adjustments, freight claims, pricing discrepancies, etc.

Respond to routine credit reference requests, both by phone and email.

Fill in for Credit Manager during short-term absences.

Attend national and state credit association seminars, when appropriate.

Formulate and recommend credit policies and practices to the Credit Manager and maintain credit manual of policies and procedures.

Perform any necessary clerical tasks such as maintaining department files, updating credit manual information, which are deemed necessary in support of department operations.

Process accounts payable checks and positive pay weekly.

Other assignments as made by management.

This is not an exhaustive list of duties or functions and may not necessarily comprise all the "essential functions" for purposes of the ADA

Knowledge, Education and Training Qualifications and Certifications :

Some formal post-high school accounting or credit management education and at least two years’ experience in credit related field.

Key Functional Competencies :

Developed understanding of basic financial information.

Experience in customer service interactions / relations and collections.

Proficient on Microsoft Office (Word and Excel)

Desired experience using an integrated enterprise resource planning system (e.g. Oracle Enterprise One, JD Edwards).

Key Performance Competencies :

Demonstrated ability to work effectively within a culture defined by LRC’s core values of achievement, teamwork, innovation and respect.

Ability to work under minimal supervision.

Effective verbal and written communication skills are required.

Regular attendance at work is required. Ability to work additional hours during the week or on weekends may be required.

Physical Requirements :

The ability to work in a normal office environment to include : sitting or standing for long periods of time, operating various standard office equipment, carrying paper documents / files, reaching and bending, speaking on the telephone, walking through our manufacturing plant, and wearing required personal protection gear (i.

e. hearing, eye and foot protection).

Last updated : 2024-04-20