Credit and Collections Director leads the overall credit function. Designs and implements processes to improve cash flow and reduce receivables. Being a Credit and Collections Director develops policies regarding the investigation of customers, extension of credit lines, and collections. Consults with current and future clients regarding their level of credit. Additionally, Credit and Collections Director oversees the negotiation and course of action taken for overdue accounts. Typically requires a bachelor's degree. Typically reports to top management. The Credit and Collections Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Credit and Collections Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Overall Accountability:
Required Qualifications
High School diploma or general education degree (GED). Knowledge of computers and the ability to type 25 words per minute. Ability to read, write, speak and use proper grammar in English. Ability to skip trace, work a collections queue and work with other financial institutions. Ability to write business correspondence. Ability to speak effectively to internal customers and vendors. Ability to communicate verbally both in person and on the telephone. Ability to define problems. Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals.
Preferred Qualifications
One-year experience in a financial institution, customer service, Teleservices or related field.
Physical Requirements:
NOTE: The requirements listed in the above qualifications and physical requirements are representative of the knowledge, skill, physical demands or work environment required or encountered that must be met by an employee to successfully perform each duty and each function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Job Type: Full-time
Pay: $21.00 per hour
Expected hours: 40 per week
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Work Location: Hybrid remote in Phoenix, AZ 85008
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