Credit and Collections Director leads the overall credit function. Designs and implements processes to improve cash flow and reduce receivables. Being a Credit and Collections Director develops policies regarding the investigation of customers, extension of credit lines, and collections. Consults with current and future clients regarding their level of credit. Additionally, Credit and Collections Director oversees the negotiation and course of action taken for overdue accounts. Typically requires a bachelor's degree. Typically reports to top management. The Credit and Collections Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Credit and Collections Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Promptly resolve disputed accounts
Obtain credit information on new and existing customers
Determine the credit limits of assigned customers
Review suspended orders and release for shipment as appropriate
Recommend which delinquent accounts might be given to a collection agency
Issue receivable status reports as directed
Respond to requests for credit information on our customers
Enforce company credit policies
Reconcile cash in suspense account monthly
Maintain confidentiality of information as appropriate
Obtain proof of deliveries on UPS shipments for customer shortage claims
Complete all tasks and assignments as directed
Work with other Hopkins staff to resolve customer problems
Internally works with all sales personnel and customer service representatives; externally will work with
customers, credit references, and financial reporting services/collection agencies
Summary
In this role as a Credit and Collections Administrator, you will be responsible for managing accounts receivable, handling customer inquiries, and applying financial concepts to ensure timely collections. Your expertise in medical collections and knowledge of accounts payable will be crucial in this position. Additionally, your skills in negotiation, account reconciliation, and familiarity with accounting software will be essential for success. The ideal candidate will also possess strong customer service skills, phone etiquette, and the ability to analyze accounts effectively. This role reports to the Finance Manager and requires a detail-oriented individual who can work independently and as part of a team.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
Work setting:
Work Location: In person
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