Credit and Collections Director leads the overall credit function. Designs and implements processes to improve cash flow and reduce receivables. Being a Credit and Collections Director develops policies regarding the investigation of customers, extension of credit lines, and collections. Consults with current and future clients regarding their level of credit. Additionally, Credit and Collections Director oversees the negotiation and course of action taken for overdue accounts. Typically requires a bachelor's degree. Typically reports to top management. The Credit and Collections Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Credit and Collections Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Overview:
We are seeking a highly motivated and detail-oriented individual to join our team as a Collection Representative. As a Collection Representative, you will be responsible for managing and collecting outstanding balances. This is a challenging and rewarding position that requires excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment. You will be required to attend eviction hearings on behalf of our owners. Experience in Property Management is preferred but not required.
Duties:
- Contact customers via phone, email, or mail to collect outstanding payments
- Review tenant accounts with past due balances to set up payment plans
- Utilize rental software to record and track collection activities
- Research and resolve billing discrepancies or disputes
- Provide exceptional customer service by addressing customer inquiries and concerns
- Maintain accurate and up-to-date records of collection efforts
- Attend court hearings on behalf of our owners
Qualifications:
- High school diploma or equivalent required
- Proven experience in collections, accounts receivable, or related field
- Excellent communication skills, both written and verbal
- Exceptional customer service skills with the ability to handle difficult situations professionally
- Proficiency in using accounting software and Microsoft Office Suite
- Ability to work independently and meet deadlines in a fast-paced environment
If you are a motivated individual with a strong attention to detail and excellent communication skills, we encourage you to apply for the position of Collection Representative. Please submit your resume and cover letter detailing your relevant experience to: Samantha@rentwithpremier.com
Job Type: Full-time
Benefits:
Weekly day range:
Work setting:
Work Location: In person
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