Credit and Collections Manager jobs in Mesa, AZ

Credit and Collections Manager develops and administers credit and collection programs. Oversees investigation of credit risk in customers and suppliers and advises on course of action for credit applications. Being a Credit and Collections Manager designs and implements processes to improve cash flow and reduce receivables. Monitors and negotiates the collection of overdue accounts. Additionally, Credit and Collections Manager monitors credit and collection processes and operations; makes recommendations on opportunities for improvement. Requires a bachelor's degree. Typically reports to a director. The Credit and Collections Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit and Collections Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager - Collections
  • TruWest Credit Union
  • Tempe, AZ FULL_TIME
  • Live your best (work) life at TruWest Credit Union!

    Do you like knowing what tomorrow will bring? And the day after? And the day after that? Same, us too! At TruWest, we offer steady work schedules that makes it easy for you to plan (work) life around.

    Self-care is important. So why not get paid for it? TruWest offers paid time off and we also observe all Federal Holidays which gives you 11 more days a year to spend on YOU or hanging out with family, friends or furbabies (bonus)!

    Benefits?  We’ve got you covered (get it?)! We offer first day medical, dental, vision and 401(k).  We’ll even help you save for retirement by matching your 401(k) contributions. Don’t even know what a 401(k) is? That’s okay, we’ll show you the ropes and you’ll learn a ton about finances, loans, accounts and planning for your future.  We want you to know all about our products and services so you can help our members. Don't believe us? Just check out our video that highlights all the amazing things we do here: 

    https://vimeo.com/721196286/593a894041  

    Starting salary: $101,257.24. Final salary is dependent on a candidate’s experience and qualifications. 

    If you’re looking for a place to call home, you’ve found it. What are you waiting for?  Click Apply Now!   

    Want to learn more?  Scroll down and check out the job details. 

     

    Full Job Details:

    This position is responsible for the management of the Collections group and to preserve TruWest Credit Union’s assets in a cost-effective manner.  This position is also responsible for fostering an empowered work environment that allows staff to provide spontaneous service excellence to members, employees and business associates demonstrating the values shown on TruWest’s Vision, Mission and Values card.  Follow credit union policies for compliance with all laws and regulations, specifically, but not limited to, the Bank Secrecy Act, Security Policies and Confidentiality Policies.

    Qualifications:  

    Education: Bachelors degree; a combination of education and exceptionally strong experience may be substituted. 5 years prior collection/supervisory experience in Asset Recovery or Agency/Attorney environment.

    Experience: Ability to function effectively in a highly stressful atmosphere. Must have excellent verbal and written communications and negotiations skills. Must have ability to analyze basic financial statements, possess advanced knowledge of local, state and federal regulations for consumer lending, collections/recovery industry, including Fair Debt Collection Practices Act (FDCPA), Bankruptcy and probate rules /regulations, seizure and litigation. Strong knowledge of computer software applications including Excel, Word and PowerPoint. Highly motivated, well organized and detail oriented.

    Knowledge and Skills: Additionally, individual must have demonstrated management skills in the area of staff development and motivation, business development, product development and management and supervising large work groups. Requires intermediate knowledge of computer software applications including:  spreadsheet, word processing and presentation applications. Requires strong working knowledge of Federal and State Regulations and lending/mortgage related products.  This position may involve minimal business travel.


    Essential Duties and Responsibilities
    :

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    1. Front and Backend Collections
      1. Directs and coordinates activities of the front-end and back-end (late stage, pre-charge-off) collection effort relative to the assigned direct and indirect loans, in order to control delinquency and credit loss at or better than TWCU budgeted goals and objectives.

    2. Recovery
      1. This position’s principal goal as it relates to recovery is the cost-effective management of the collection activities associated with Consumer and Real Estate charge off portfolio.
      2. Contribute to new ideas on recovery tactics to the VP of Lending. This will include outsourcing methodologies.

    3. Agency/Attorney Collection Management – Bankruptcy and Legal-Repossessions
      1. Individual must have the knowledge and skills to manage all aspects of the operation of collection agency function.
      2. Ensures compliance of all functional areas to all local, State and Federal and internal regulations governing the collections/recovery industry (including FDCPA and Bankruptcy laws).
      3. Extensive knowledge of legal and bankruptcy laws, rules and regulations.
      4. Create, develop and implement effective strategies to ensure maximum recovery of charged-off receivables.
      5. Evaluate the performance of the business; analyze internal and external MIS to identify business risks and opportunities to ensure optimal portfolio profitability.
      6. Strategically select law firms and agencies as business needs dictate.

    4. Additional Duties
      1. Individual is responsible to ensure completion of daily/monthly reporting along with administration of the collection and dialer systems.

     

    Secondary Duties and Responsibilities:

    1. Knowledge of Consumer lending policies, procedures, documentation, and laws affecting each type of loan.
    2. Develop professional skills and ability to deal with outside law firms and agencies on potentially volatile situations and/or disputes.
    3. Individual is responsible to ensure timely assignment of repossessions and disposition of the collateral.
    4. Individual will contribute to the on-going evolution of collection and recovery strategies and monitors Collection Center effectiveness and fosters an environment of continuous improvement through human resources and process management.
    5. Individual leads the human resource management process of recruiting, evaluation and training in the Collection Center and provides both formal training opportunities and on-the-job training for collectors in the department. He/She is responsible to meeting the staffing level standards defined through the capacity planning.
    6. Follow credit union policies for compliance with all laws and regulations, specifically, but not limited to, the Bank Secrecy Act, Security Policies and Confidentiality Policies.
    7. Perform other duties as assigned.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend and regularly lift objects of up to 15 lbs.; use hands to handle or feel objects, tools, or controls; reach with hands and arms above shoulder height and below the waist; and talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, the ability to adjust focus; and the ability to utilize computers and focus on computer monitors for extended periods of time.

    This position requires frequent travel to off-site locations and minimal travel to out of state locations. A valid driver’s license and up-to-date auto insurance are required.

    This job description does not constitute an Employment Agreement. This job description does not restrict TruWest Credit Union from the ability to assign, re-assign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the credit union or department change or for other reasons deemed appropriate.

  • 7 Days Ago

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Collections Team Manager
  • National Credit Adjusters LLC
  • Chandler, AZ FULL_TIME
  • Summary/ObjectiveThe team manager is responsible for actively leading a team of up to 14 account managers through operational support and performance management while ensuring compliance with internal...
  • 2 Days Ago

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Credit Card Collections Specialist I
  • JPMC Candidate Experience page
  • Tempe, AZ FULL_TIME
  • At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist’s work is creative, exciting, and different every da...
  • 12 Days Ago

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Manager, Collections
  • Clarivate Analytics US LLC
  • Tempe, AZ FULL_TIME
  • Clarivate is seeking to hire on a collaborative Credit & Collections Manager to join our global Finance team! In this role, you will manage a team of collection specialists and analysts who investigat...
  • 6 Days Ago

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Credit Manager
  • Arizona Tile
  • Tempe, AZ FULL_TIME
  • Arizona Tile is currently seeking a Credit Manager to be based in our Tempe location. In this position, you will work closely with the Accounting Director to be responsible for maximizing the Company’...
  • 11 Days Ago

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Salesman
  • Commercial Collections of America
  • Tempe, AZ FULL_TIME
  • Company DescriptionAlmost 40 years in business assisting clients in the recovery of delinquent receivables. National exposure with large affiliations. Company is looking to grow and expand.Job Descrip...
  • 12 Days Ago

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0 Credit and Collections Manager jobs found in Mesa, AZ area

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Collections Specialist
  • The FDR Group of Companies
  • Mesa, AZ
  • Job Description Job Description Come join us at FDR Alliance as we open our new call center. We are here to help consume...
  • 3/28/2024 12:00:00 AM

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Accounts Receivable Staff Accountant
  • Biltmore Executive Group
  • Gilbert, AZ
  • Job Description Job Description Our well-established, large company client seeks an Accounts Receivable Staff Accountant...
  • 3/27/2024 12:00:00 AM

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Controller Accounting Manager
  • Western Drilling Co LLC
  • Phoenix, AZ
  • Job Description Job Description We are seeking a Controller Accounting Manager! You will be responsible for the effectiv...
  • 3/27/2024 12:00:00 AM

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Accounts Receivable Clerk - Hotel Valley Ho
  • Hotel Valley Ho
  • Scottsdale, AZ
  • About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospi...
  • 3/26/2024 12:00:00 AM

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Accounts Receivable Manager - HYBRID
  • One Source Freight Solutions
  • Phoenix, AZ
  • Job Description Job Description One Source Freight Solutions is a professional 3PL company who is focused on logistics s...
  • 3/26/2024 12:00:00 AM

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Credit & Collections Specialist 1
  • RWC International LTD
  • Phoenix, AZ
  • Job Description Job Description POSITION OVERVIEW The Credit and Collections Specialist is charged with ensuring account...
  • 3/26/2024 12:00:00 AM

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Collections Specialist
  • OneMain Financial
  • Tempe, AZ
  • Collections Specialist At OneMain, Collections Specialists contact customers to help them fulfill their financial obliga...
  • 3/25/2024 12:00:00 AM

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Director of Credit Assistance
  • Desert Financial Credit Union
  • Phoenix, AZ
  • The Director of Credit Assistance provides leadership and operational support for all Collection & Overdraft Coverage op...
  • 3/24/2024 12:00:00 AM

Mesa (/ˈmeɪsə/ MAY-sə) is a city in Maricopa County, in the U.S. state of Arizona. It is a suburb located about 20 miles (32 km) east of Phoenix in the East Valley section of the Phoenix Metropolitan Area. It is bordered by Tempe on the west, the Salt River Pima-Maricopa Indian Community on the north, Chandler and Gilbert on the south along with Queen Creek, and Apache Junction on the east. Mesa is the largest suburban city by population in the United States, the third-largest city in Arizona after Phoenix and Tucson, and the 36th-largest city overall in the US. The city is home to 496,401 pe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Manager jobs
$100,337 to $141,805
Mesa, Arizona area prices
were up 2.2% from a year ago

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You have the duties of monitoring accounts in collections and in implementing new programs designed to reduce receivables.
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