Credit and Collections Manager develops and administers credit and collection programs. Oversees investigation of credit risk in customers and suppliers and advises on course of action for credit applications. Being a Credit and Collections Manager designs and implements processes to improve cash flow and reduce receivables. Monitors and negotiates the collection of overdue accounts. Additionally, Credit and Collections Manager monitors credit and collection processes and operations; makes recommendations on opportunities for improvement. Requires a bachelor's degree. Typically reports to a director. The Credit and Collections Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit and Collections Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
JOB SUMMARY:
The Credit and Collections Specialist is responsible for all activities related to extending customer credit and collecting payments on customer accounts. This role will create a balance between maintaining trustful relationships and ensuring timely payments. Professional and effective communication and service to internal and external customers is a must.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
EDUCATION AND WORK EXPERIENCE REQUIREMENTS:
1. High school diploma or equivalent.
2. Understanding of basic principles of finance, accounting, and bookkeeping.
3. Previous experience in accounts receivable and customer collections.
4. Strong problem-solving skills, highly organized and detail-oriented.
5. Ability to work under minimal supervision and manage multiple priorities to meet deadlines.
6. Ability to effectively work both independently and in a team setting.
7. Effective written and verbal communication skills.
8. Proficient computer skills, including Microsoft Excel, Word, and ERP systems.
9. Ability to effectively communicate with internal and external customers.
10. Proven ability to meet deadlines and follow directions.
PHYSICAL REQUIREMENTS:
Job Type: Full-time
Benefits:
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Work Location: In person