Credit and Collections Manager develops and administers credit and collection programs. Oversees investigation of credit risk in customers and suppliers and advises on course of action for credit applications. Being a Credit and Collections Manager designs and implements processes to improve cash flow and reduce receivables. Monitors and negotiates the collection of overdue accounts. Additionally, Credit and Collections Manager monitors credit and collection processes and operations; makes recommendations on opportunities for improvement. Requires a bachelor's degree. Typically reports to a director. The Credit and Collections Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit and Collections Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Robert Half is seeking a highly motivated and detail-oriented Credit/Collections Specialist to assist our clients finance team. The ideal candidate will be responsible for managing customer credit accounts, assessing creditworthiness, and implementing effective collection strategies to optimize cash flow and minimize bad debt risk. This is a great short term employment opportunity.
Key Responsibilities:
Credit Evaluation:
-Assess the creditworthiness of new and existing customers through analysis of financial statements, credit reports, and payment history.
-Establish and maintain credit limits based on risk assessment and company policies.
Collections:
-Initiate and manage the collections process for overdue accounts, including contacting customers via phone, email, and mail to secure timely payments.
-Negotiate and implement payment plans when necessary and escalate collection efforts as needed.
Customer Relations:
-Build and maintain positive relationships with customers to facilitate open communication regarding payment terms and dispute resolution.
-Work collaboratively with sales and customer service teams to address customer inquiries and resolve payment issues.
Documentation and Reporting:
-Maintain accurate and up-to-date records of customer interactions, payment agreements, and collection efforts.
-Generate regular reports on accounts receivable, aging, and collection status for management review.
Process Improvement:
-Continuously evaluate and enhance credit and collections processes to streamline operations and improve overall efficiency.
-Provide input on credit policies and recommend changes to mitigate risks and improve cash flow.
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