Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
OVERALL JOB DESCRIPTION:
The Credit & Collections Specialist is responsible for timely evaluation and decision-making of new customer credit applications within their delegation of authority. This position also communicates with customers regarding their outstanding, past-due balances to ensure Coleman Oil receives payment from customers. This role interacts with our customers on a daily basis by email, telephone or text and provides excellent service related to the current status of accounts, payments and other concerns.
This role also interacts with sales representatives and other internal associates to help resolve any issues or concerns the customer may have regarding their invoices or account.
JOB DUTIES:
POSITION REQUIREMENTS:
COMPENSATION:
Starting Salary: $20.00 to $25.00 DOE
Full Salary Range: $19.00 to $30.00 DOE
BENEFITS:
Health - We offer a comprehensive benefit package including medical, dental, vision, long term disability and ancillary options that include accident, critical illness, life insurance, flexible spending accounts, health savings accounts, short term disability and whole life. These benefits are available to full time employees.
401(k) - Full time and part time employees are eligible to enroll in the company 401(k) plan following a predetermined amount of time. This option comes with a company match of up to 4%.
Days Off – Employees will accrue 1 hour of paid time off for every 40 hours worked, one personal day on the 1st of January each year and six paid holidays throughout the calendar year.
Other – Employees may be eligible for an annual bonus.
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