Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a detail-oriented and motivated individual to join our team as a Collector. As a Collector, you will be responsible for contacting individuals and businesses to collect outstanding debts. This is an important role that requires strong communication skills and the ability to work with sensitive financial information.
Duties:
- Contact individuals and businesses via phone to collect outstanding debts
- Negotiate payment arrangements and settlements with debtors
- Update account information and maintain accurate records of all collection activities
- Utilize telemarketing techniques to effectively communicate with debtors
- Use accounting software to track and manage debt collection efforts
- Collaborate with other team members to resolve complex collection issues
- Perform account reconciliations and ensure accuracy of debits and credits
Experience:
- Previous experience in collections or a related field is preferred
- Knowledge of medical billing, coding, and revenue cycle management is a plus
- Strong mathematical skills for calculating payment plans and negotiating settlements
- Familiarity with accounting software for managing collection accounts
- Excellent phone etiquette and the ability to handle difficult conversations professionally
- Attention to detail and the ability to accurately reconcile accounts
At our company, we offer competitive pay rates and a supportive work environment. Join our team of dedicated professionals and make a difference in the lives of our clients.
Job Type: Full-time
Pay: $14.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
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