Credit and Collections Supervisor jobs in Kingsport, TN

Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Credit/ Collections Manager
  • United Central Industrial Supply
  • Bristol, TN FULL_TIME
  • United Central, a SunSource company is the leader in providing solutions to static sealing (gaskets) and fluid transfer (hoses) with top quality fabrication, capabilities and programs tailored to help out customers in reducing downtime and increasing throughput. Through hard work and dedication since 1974, United Central Industrial Supply has been providing mine operators throughout North America with the highest quality supplies, regional rebuild and repair services, instrument repair and cable/cable repair services.

    We are looking for an energetic and ambitious Credit/Collections Manager that works independently (and at times together) on a portfolio of customers’ accounts to try and ensure that customers billings are paid as timely as possible, that any customer billing questions or issues are resolved satisfactorily or brought to the attention of the credit manager for escalation to management as/if necessary. Primary duties include daily customer and branch interaction via phone and email communications, as well as billing and payment resolution with customers. Will provide a daily review of customer account status with Credit Manager.

    From the beginning, we have set ourselves apart from competitors by delivering the products that customers need, when they need them:

    • Servicing our customers with unmatched efficiency
    • Establishing exclusive relationships with leading manufacturers
    • Assembling a product management team that offers outstanding sales support and technical expertise
    •  UC is able to cover a broad spectrum of applications for the industries we serve

    What You'll Do:

    • Research account disputes and billing discrepancies
    • Contact and interact with customers regarding overdue accounts and determine reasons for non-payment via email and phone.
    • Interact with branch sales / service personnel by phone / email to communicate customer issues and assist in gathering and providing info to customer.
    • Learn to operate and obtain reporting from various third party customer ‘portals’ to assess/track the status of invoices
    • Gather invoicing and delivery documentation to send to customers
    • Customer maintenance in company system (contact info, collection call documentation)
    • Report findings and review customer account status with Senior Management
    • Research and account reconciliations for portfolio of accounts
    • Evaluate potential customers’ creditworthiness
    • Maintain detailed records of company loans
    • Approve or reject loan requests from customers
    • Calculate and set loan interest rates
    • Negotiate loan terms with new customers
    • Monitor customers’ loan payments
    • Review and update the company’s credit policy when necessary
    • Create a credit scoring model to assess risks
    •  Other special projects as assigned
    • Coordinate efforts with outside legal counsel when warranted
    • Provide proof of claims in Customer Bankruptcy cases

    What We Need from You:

    • Associate’s or Bachelor’s degree preferred
    • 3 years of collections experience
    • Excellent customer service, negotiation, communication and analytical skills
    • Must be detail oriented, with the ability to work independently
    • Business to business collections, large tickets, Customer service, Accounts Receivable collections, and/or billing experience a plus. Not a retail collection environment, need to be able to work with customers and branches to bring to resolution delivery, quantity, pricing or other issues to everyone’s satisfaction.
    • Ability to communicate effectively both verbally and written, initiative, organization, tasks prioritization and utilize time efficiently required
    • Computer proficiency with Microsoft Office Suite required; Prophet 21 (P21) experience a plus
    • Above average keyboard / typing skills a plus

    Why You'll Love Working for Us:

    • Medical, dental, vision, and life insurance

    • Short & long term disability

    • 401(k) with company match

    • PTO and paid holidays

    • Tuition Reimbursement

    • Employee Assistance Plan

    Sunsource's history of accomplishment and continued growth means that we give the best condition to energetic, driven people to be effective in their role. We pride ourselves on a culture that provides opportunities for development and advancement of our associates. In addition, we build meaningful relations with our customers, suppliers and internal associates. We are all bound by a pledge to a common mission toward providing the highest quality products and services within our industry and achieving the company’s growth objectives.

    So if you are a self-motivated individual and effective in achieving success through your professional accomplishments then we want to hear from you!

    We are an Equal Employment Opportunity Employer M/F/V/D
    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

    WE PARTICIPATE IN E-VERIFY PROGRAM
    www.UC.com
    www.sun-source.com

     

     

  • 1 Day Ago

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Collections Specialist
  • Rocky Mount State Historic Site
  • Piney Flats, TN FULL_TIME
  • Position: Collections Specialist - Part-Time Job Overview: We are in search of a part-time Collections Specialist to champion the stewardship and dynamic showcasing of our museum’s collections at the ...
  • 1 Month Ago

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MANAGER - CAGE & CREDIT
  • Hard Rock International (USA), Inc.
  • Bristol, VA FULL_TIME
  • Overview POSITION SUMMARY: Under the direction of the Director of Cash Operations, the incumbent assists in managing and guiding department staff; evaluates applications for lines of credit and makes ...
  • 2 Months Ago

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Collections Specialist -Johnson City, TN
  • Citi
  • JOHNSON CITY, TN OTHER
  • The Collections Specialist 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array o...
  • 24 Days Ago

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Full Time Teller - Gate City & Duffield
  • Eastman Credit Union
  • Gate, VA FULL_TIME
  • Eastman Credit Union is now hiring Full Time Tellers for all regions!Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. Thes...
  • 2 Days Ago

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Mortgage Originator
  • Eastman Credit Union
  • Kingsport, TN FULL_TIME
  • Eastman Credit Union is seeking an experienced Mortgage Originator. This position is for Inbound Mortgage Origination. Some of the benefits include: Work/Life Balance - 40 hours per week (November – F...
  • 6 Days Ago

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0 Credit and Collections Supervisor jobs found in Kingsport, TN area

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Advanced Medical Support Assistant
  • Department of Veterans Affairs
  • Johnson City, TN
  • Summary The Advanced Level Medical Support Assistant (MSA) position serves as a clinic clerk and is a foundational role ...
  • 3/28/2024 12:00:00 AM

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Phlebotomist III Site Lead
  • Quest Diagnostics Incorporated
  • Bristol, TN
  • Phlebotomist III Site Lead - Bristol, TN - Monday - Friday - 7:30AM-4:30PM Represents the face of our company to patient...
  • 3/28/2024 12:00:00 AM

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Housekeeper - (full-time)
  • Dominion Senior Living
  • Johnson City, TN
  • ** Housekeeper - (full-time)** **Job Category****:** MAINTENANCE **Requisition Number****:** HOUSE001889 Showing 1 locat...
  • 3/27/2024 12:00:00 AM

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Phlebotomist III Site Lead
  • Quest Diagnostics
  • Bristol, TN
  • Overview: Phlebotomist III Site Lead - Bristol, TN - Monday - Friday - 7:30AM-4:30PM Represents the face of our company ...
  • 3/27/2024 12:00:00 AM

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Financial Representative
  • The Western and Southern Life Insurance Company
  • Kingsport, TN
  • Explore Your Future at Western & Southern Life Do you have a desire to be part of a team of talented people who are driv...
  • 3/27/2024 12:00:00 AM

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Financial Analyst (FT) Payor Strategy - Hybrid Remote - Johnson City, TN
  • Payor Strategy
  • Johnson City, TN
  • Financial Analyst (FT) Payor Strategy - Hybrid Remote - Johnson City, TN Job ID: 004DNX BALLAD CORPORATE Finance/Account...
  • 3/26/2024 12:00:00 AM

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Revenue Integrity Specialist (FT) Remote
  • Charge Integrity
  • Johnson City, TN
  • Revenue Integrity Specialist (FT) Remote Job ID: 004CQ9 BLUE RIDGE MEDICAL MANAGEMENT Information Technology - Charge In...
  • 3/26/2024 12:00:00 AM

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Assistant Branch Manager & Management Hire
  • Under Armour
  • Bluff City, TN
  • Responsibilities The Assistant Store Manager supports the Store Manager in the daily operations of the store This includ...
  • 3/25/2024 12:00:00 AM

Kingsport is located in western Sullivan County at 36°32′N 82°33′W / 36.533°N 82.550°W / 36.533; -82.550 (36.5369, −82.5421), at the intersection of U.S. Routes 11W and 23. Kingsport is the northwest terminus of Interstate 26. US 11W leads east 22 miles (35 km) to Bristol and southwest 28 miles (45 km) to Rogersville, while US 23 leads north 38 miles (61 km) to Big Stone Gap, Virginia. I-26 and US 23 lead south 8 miles (13 km) to Interstate 81 and 83 miles (134 km) to Asheville, North Carolina. The city is bordered to the west by the town of Mount Carmel, to the southeast by unincorporated ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Supervisor jobs
$59,813 to $83,442
Kingsport, Tennessee area prices
were up 1.3% from a year ago

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