Credit and Collections Supervisor jobs in Utica, NY
Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Credit and Collections Supervisor jobs
Supervisor, Card Disputes & Risk
- AmeriCU Credit Union
-
Rome, NY
FULL_TIME
-
Supervisor, Card Disputes & RiskLocation: 231 Hill Road, Rome, NY 13441$27.11/hr to $33.88/hr , actual rates will depend on experience.Who Are We?AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. For 70 years we have been committed to our members, our employees, and our communities. In 2023 we were once again recognized as one of the Best Companies to Work for in New York State, and most recently AmeriCU has once again been recognized as one of the Best Credit Union’s in America by Forbes. This year, only 3.4% of all credit unions earned the recognition of being a best-in-state credit union. In New York, 4 credit unions qualified for the honor - AmeriCU #2 in NYS.The Position:AmeriCU Credit Union is in search of a Supervisor, Card Disputes & Risk who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a Supervisor, Card Disputes & Risk you will:
- Responsible for maintaining an efficient Card disputes/fraud/risk program with a process that includes maintaining an efficient tracking method as required by Reg Z/E mandated timelines.
- This also includes being responsible for managing the workflow and supervision of the Disputes/fraud employees and will include developing staff while also identifying ways to strengthen processes to prevent and/or mitigate fraud for the Credit Union.
What You’ll Do:As a Supervisor, Card Disputes & Risk your primary responsibilities will include:- Supervise staff responsible for disputes, fraud detection/prevention/recovery, tracking and monitoring.
- Provides guidance and is a resource on card disputes (including fraud) and proactive strategies for help mitigate fraud loss and support Card disputes (including fraud/risk) program to ensure processes/procedures are up to date and clear, Reg compliance, and timely submissions as per regulatory timelines.
- Strong sense of ownership/accountability, who can assist/identify potential fraud and work with vendors/partners to align and install proper strategies to help minimize any fraud losses.
- Works with third-party processors and law enforcement on cases that need further investigation or when a known suspect has been identified. Oversees coordinating with third parties.
- Manages and provides guidance on the investigation and filing processes for all fraud types and determines if there is a valid dispute or fraud claim. Interacts with members and processors in communicating and processing claims as well as providing provisional credit as necessary.
- Manages the prevention, detection, investigation, and recovery of losses due to fraudulent or suspected fraudulent activities across all products as well as development, implementation and review of fraud prevention, detection, and deterrence programs.
- Manages procedures and processes for activities related to compromised debit and credit card events.
- Monitor/track staff for assigned tasks and timelines for reporting employees and hold accountable for making sure tasks are completed timely.
- Serves as an escalation point for more complex customer issues including the de-escalation of irate callers as necessary.
Come grow with us!Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:Competitive rates on our Medical, Dental and Vision plansGenerous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plansPaid HolidaysPaid Time off – Vacation, Personal or Sick and BirthdayEmployee Appreciation Events401(k) Matching after 1 year of employmentEmployee Assistance ProgramTuition Reimbursement for Full-time employees after 1 year of employmentLife Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employeesEnhanced Short Term Disability – at no cost to you!Get to know us more by clicking on the links below. See why YOU should choose AmeriCU!https://www.americu.org/in-our-community/https://www.americu.org/why-americu/ - 9 Days Ago
Assistant Collections Handler
- Colgate University
-
Hamilton, NY
FULL_TIME
- Colgate University Assistant Collections Handler Requisition Number: 2023CW031Posting Full Time/Part Time: Part Time Division: Dean of the Faculty Department: Longyear Museum of Anthropology Departmen...
- 1 Month Ago
AR / Credit Analyst
- Remet Corporation
-
Utica, NY
FULL_TIME
- JOB PURPOSE: This position is responsible for the daily cash posting and credit management for all North American (NorAm) strategic business units (SBU’s). This includes reviewing all customer orders ...
- Just Posted
Credit Analyst I
- Adirondack Bank
-
Utica, NY
FULL_TIME
- SUMMARY: Reviews various financial documents and credit file information to assess a borrower’s ability to repay, prepare comprehensive loan presentations and determine overall relationship risk ratin...
- 8 Days Ago
Credit Data Analytics Manager
- Bill Me Later Inc.
-
Maryland, NY
FULL_TIME
- At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and sho...
- 1 Month Ago
CBS - Credit Balance Specialist
- ZOLL LifeVest
-
Maryland, NY
FULL_TIME
- Locations: Remote, MD, United States of America; Remote, FL, United States of America; Placeholder, GA, United States of America; Remote, CO, United States of America; Placeholder, MN, United States o...
- 1 Month Ago
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0 Credit and Collections Supervisor jobs found in Utica, NY area
Fuel Compliance Officer - 12 Month Roster
- Department Of The Treasury
-
Utica, NY
- DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION DIVISION?A description of the business units can be found at: htt...
- 4/24/2024 12:00:00 AM
Fuel Compliance Officer - 12 Month Roster
- Department Of The Treasury
-
Utica, NY
- DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION DIVISION?A description of the business units can be found at: htt...
- 4/24/2024 12:00:00 AM
Branch Manager Morrisville Plaza
- Ublocal
-
Morrisville, NY
- ** Branch Manager - Morrisville Plaza Office** Morrisville, VT 05661 ** associate** Education ** Mid Level (2-10 years e...
- 4/24/2024 12:00:00 AM
RN Supervisor -3pm-11pm -SOBs: 10,000
- Utica Rehabilitation & Nursing Center
-
Utica, NY
- Utica Rehabilitation & Nursing Center - Sign on Bonus: $10,000 Shift: Monday - Friday We offer the Following: Premium Co...
- 4/24/2024 12:00:00 AM
Fleet (Route) Maintenence Supervisor
- Penske
-
Utica, NY
- Responsibilities As a Penske Maintenance Supervisor you will use your excellent communication, organization, and multita...
- 4/24/2024 12:00:00 AM
Senior Director of Finance
- Nonprofit Organization
-
Utica, NY
- Job Description Job Description This position is responsible for high level oversight of all fiscal functions of the org...
- 4/22/2024 12:00:00 AM
Internal Revenue Agent (Senior Revenue Agent (Examiner) -12 MONTH ROSTER
- Department Of The Treasury
-
Utica, NY
- Duties WHAT IS THE SBSE - SMALL BUSINESS SELF EMPLOYED DIVISION? A description of the business units can be found at: ht...
- 4/22/2024 12:00:00 AM
Internal Revenue Agent (Examiner) - Direct Hire, 12 Month Register AMENDED
- Department Of The Treasury
-
Utica, NY
- Duties WHAT ARE THE APPEALS (AP), LARGE BUSINESS AND INTERNATIONAL (LB&I), SMALL BUSINESS SELF-EMPLOYED (SB/SE) AND TAX ...
- 4/22/2024 12:00:00 AM
About Utica, New York
Utica (/ˈjuːtɪkə/ (listen)) is a city in the Mohawk Valley and the county seat of Oneida County, New York, United States. The tenth-most-populous city in New York, its population was 62,235 in the 2010 U.S. census. Located on the Mohawk River at the foot of the Adirondack Mountains, Utica is approximately 95 miles (153 kilometers) northwest of Albany, 55 mi (89 km) east of Syracuse and 240 miles (386 kilometers) northwest of New York City . Utica and the nearby city of Rome anchor the Utica–Rome Metropolitan Statistical Area, which comprises all of Oneida and Herkimer counties.
Formerly a rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Supervisor jobs
$67,456 to $94,110
Utica, New York area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Credit and Collections Supervisor do?
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