Curriculum Manager manages the design and development of training programs, curriculum, methods, and materials for various audiences, including employees, managers, customers, or other learners. Oversees skill assessments and collects input to identify training or development needs, goals, gaps, and requirements. Being a Curriculum Manager consults with subject matter experts to define learning objectives and to design appropriate course content and training curriculum. Develops curricula supporting defined competency models or skill frameworks. Additionally, Curriculum Manager provides outlines, syllabus, lecture notes, and materials for in-person or online courses and self-study programs. Participates in the selection of software or collaboration tools used for training. Establishes metrics used to evaluate training effectiveness and analyzes outcomes to determine ROI and recommend changes to programs. May select and manage vendors that provide training materials or conduct training. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Curriculum Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Curriculum Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Responsibilities:
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls, take messages, and provide information to callers
- Schedule appointments and manage calendars
- Maintain office filing systems and organize documents
- Assist with event planning and coordination
- Provide excellent customer service to patients or clients
- Handle incoming and outgoing mail and packages
- Perform general clerical duties such as photocopying, scanning, and faxing
Experience:
- Previous experience as a receptionist or in a similar role is preferred
- Knowledge of medical terminology for medical receptionist positions
- Strong customer service skills with the ability to handle difficult situations professionally
- Proficient in using phone systems and handling multiple phone lines
- Excellent calendar management skills to schedule appointments effectively
- Familiarity with dental office procedures for dental receptionist positions
- Ability to maintain confidentiality and handle sensitive information with discretion
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills with attention to detail
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as requested by the employer.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work Location: In person
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