Curriculum Specialist, Sr. designs and develops training programs, curriculum, methods, and materials for various audiences, including employees, managers, customers, or other learners. Conducts skill assessments and collects input to identify training or development needs, goals, gaps, and requirements. Being a Curriculum Specialist, Sr. consults with subject matter experts to define learning objectives and to design appropriate course content and training curriculum. Develops curricula supporting defined competency models or skill frameworks. Additionally, Curriculum Specialist, Sr. writes and edits outlines, syllabus, lecture notes, and materials for in-person or online courses and self-study programs. Evaluates the software or collaboration tools to be selected for training. Establishes metrics to use to evaluate training effectiveness. May collaborate with vendors that provide training materials or conduct training. May coach trainers. Requires a bachelor's degree. Typically reports to a manager. The Curriculum Specialist, Sr. work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Curriculum Specialist, Sr. typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
City of Phoenix IT - User Technology Specialist 129280 (100% Onsite)
Location: 200 W. Washington St., Phoenix, AZ, 85003
Closing: 04/18/2024
U.S. Citizenship Required. Background check Required.
100% on site
Interviews will be done remotely.
Essential duties include the follow:
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICATIONS
The minimum qualifications listed above, plus:
o Remedy Salesforce or other helpdesk ticketing systems.
o Supporting more than 200 users and computers in a networked environment.
o Training with Microsoft SCCM.
o A level 2 helpdesk support.
o Overseeing an enterprise computer replacement program.
o Mission critical systems.
o An Active Directory environment.
o Providing audio visual support.
o Utilizing a ticketing system to respond and resolve technical requests from end users.