Customer Information Center Manager jobs in Albany, GA

Customer Information Center Manager manages a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Oversees the configuration of the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Manager monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Manager reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Requires a bachelor's degree. Typically reports to a director. The Customer Information Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Information Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Flooring Sales Specialist/Customer Service
  • Stone's Home Center
  • Moultrie, GA FULL_TIME
  • Overview:
    We are seeking a motivated and customer-oriented Retail Sales Associate to join our team at our store in Moultrie, Ga. With previous experience in floor design, flooring materials, and flooring plans. You will play a key role in providing exceptional customer service and driving sales. If you have a passion for flooring design and enjoy working in a retail environment, we would love to hear from you.

    Responsibilities:
    - Greet and assist customers in a friendly and professional manner
    - Provide product knowledge and recommendations to customers
    - Conduct sales transactions and process payments accurately
    - Maintain a clean and organized sales floor
    - Assist with inventory management and restocking of merchandise
    - Collaborate with team members to achieve sales goals
    - Stay up-to-date on industry trends and product knowledge
    - Provide exceptional customer service throughout the shopping experience

    Qualifications:
    - Previous experience in retail sales, preferably in flooring or related field
    - Strong communication and interpersonal skills
    - Proficient in English (additional language skills are a plus)
    - Ability to work well in a team environment
    - Basic computer skills, including point-of-sale systems
    - Ability to sell products effectively and meet sales targets

    We offer competitive pay rates and provide ongoing training and development opportunities for our employees. Join our team and be part of a dynamic retail environment where you can showcase your passion for flooring design while helping customers find the perfect flooring solutions for their needs. Apply now to start your career with us!

    Salary will based on experience and qualifications. Employment will be dependent upon a successful background check and pre-employment drug test. Walk-in candidates please see Bill Jarvis, Manager for the Thomasville Stone's store

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Flexible schedule
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday
    • Weekends as needed

    Ability to Relocate:

    • Moultrie, GA 31768: Relocate before starting work (Required)

    Work Location: In person

  • 25 Days Ago

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Distribution Center Sales Manager
  • cabp
  • Cordele, GA FULL_TIME
  • Who is Cameron Ashley Building Products?Cameron Ashley is a customer-focused wholesale distributor of roofing, insulation, gypsum, siding, and other specialty building products. We deliver an industry...
  • 4 Days Ago

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Distribution Center Sales Manager
  • Cameron Ashley Building Products
  • Cordele, GA FULL_TIME
  • Who is Cameron Ashley Building Products? Cameron Ashley is a customer-focused wholesale distributor of roofing, insulation, gypsum, siding, and other specialty building products. We deliver an industr...
  • 6 Days Ago

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Distribution Center Manager
  • Mingledorff's
  • Albany, GA FULL_TIME
  • Job Purpose: To provide leadership in the Distribution Center and provide support to all other Distribution Centers. To direct and manage all the daily functions of running a profitable distribution c...
  • 7 Days Ago

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Store manager center
  • Food Lion
  • Americus, GA FULL_TIME
  • PRIMARY PURPOSE Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Str...
  • 26 Days Ago

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Center Manager 8097L
  • American LubeFast
  • Tifton, GA FULL_TIME
  • We’re seeking an exceptional Center Manager for our service facility. We need an experienced professional to manage it to the highest operational standards and excellence in customer satisfaction.This...
  • 1 Month Ago

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0 Customer Information Center Manager jobs found in Albany, GA area

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Registered Nurse (RN) - Educator - $31-41 per hour
  • Hiring Now!
  • Albany, GA
  • Phoebe Putney Health System is seeking a Registered Nurse (RN) Educator for a nursing job in Albany, Georgia. Job Descri...
  • 4/23/2024 12:00:00 AM

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Part Time Optometrist
  • US Vision
  • Albany, GA
  • U.S. Vision is looking for an independent Part Time Optometrist to run their own office located in or adjacent to our JC...
  • 4/22/2024 12:00:00 AM

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Assistant Store Manager
  • TPH
  • Albany, GA
  • Assistant Store Manager Reports To: Store Manager Direct Reports: No Status: Full-Time Exempt/Non-Exempt: Non-Exempt Div...
  • 4/22/2024 12:00:00 AM

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Clinical Assistant
  • CareATC
  • Albany, GA
  • Job Details Job Location Albany, GA Job Category Health Care Description CareATC: Provide patient care the way you alway...
  • 4/22/2024 12:00:00 AM

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Part Time Sales Associate (316)
  • General Nutrition Centers
  • Albany, GA
  • Company Description As the global leader in health and wellness innovation since 1935, GNC motivates people to reach the...
  • 4/22/2024 12:00:00 AM

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Part Time Optometrist
  • Us Vision
  • Albany, GA
  • U.S. Vision is looking for an independent Part Time Optometrist to run their own office located in or adjacent to our JC...
  • 4/20/2024 12:00:00 AM

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Shipping Associate
  • Walmart
  • Albany, GA
  • **Job Summary:** As a Shipping Associate at Walmart, you will be responsible for efficiently and accurately preparing me...
  • 4/19/2024 12:00:00 AM

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Distribution Center Operations Manager
  • Mattress Firm
  • Albany, GA
  • Now Hiring! Distribution Center General Manager Is your current job a nightmare? Make it a dream! The most trusted autho...
  • 3/24/2024 12:00:00 AM

Albany is a city in the U.S. state of Georgia. Located on the Flint River, it is the seat of Dougherty County. Located in southwest Georgia, it is the principal city of the Albany, Georgia metropolitan area. The population was 77,434 at the 2010 U.S. Census, making it the eighth-largest city in the state. It became prominent in the nineteenth century as a shipping and market center, first served by riverboats and then by railroads. Seven lines met in Albany, and it was a center of trade in the Southeast. It was part of the Black Belt, the extensive area in the Deep South of cotton plantations....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Manager jobs
$89,534 to $122,171
Albany, Georgia area prices
were up 1.5% from a year ago

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