Customer Information Center Manager jobs in Bremerton, WA

Customer Information Center Manager manages a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Oversees the configuration of the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Manager monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Manager reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Requires a bachelor's degree. Typically reports to a director. The Customer Information Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Information Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Garden Center Customer Service
  • TAL Building Centers
  • Friday Harbor, WA FULL_TIME
  • Description

    Role Statement

    To perform excellent customer service and stocking the areas of the Seasonal/Lawn and Garden Department, along with other assigned duties that would ensure that the customer has an efficient, pleasant shopping experience.


    Location

    This position will be performed onsite at our store. Remote work is not available for this role. 


    Outcomes for Success

    • Maintain knowledge of products and using this knowledge to assist and educate customers
    • Maintain a clean and organized department
    • Merchandise, stock, and assemble merchandise
    • Give consistent quality customer service ensuring a successful shopping experience
    • Assist customers with purchasing decisions and load-outs
    • Delivering a positive customer shopping experience
    • May perform other duties as assigned.

    Wages

    Starting wages will be based on years of experience and education.


    Benefits

    Benefits eligibility will be determined based on employment status and plan rules are subject to change

    • Medical
    • Dental
    • Vision
    • Company paid and voluntary Life AD&D
    • 401k with company match
    • Vacation
    • Sick leave
    • Holiday pay
    • Employer provided PPE
    • Other great employee engagement benefits


    Why TAL Building Centers?

    Based in Vancouver, Washington, TAL Building Centers is a family-owned company helping to build better communities. At our building centers located throughout the Pacific Northwest, we create a positive experience for our customers—pros and homeowners alike—by providing guidance for innovative, smart building solutions. 


    Our mission and core values drive everything we do


    Our Mission

    We Help Build Better Communities 


    Our Core Values

    We Are the Guide - We help our customers, employees and suppliers succeed through trust and partnership. 

    We Are Courteous - We create a positive experience for customers, employees, suppliers, and communities. 

    We Are Ambitious - We seek innovative solutions and go the extra mile. 

    We Are Accountable - We act with honesty and integrity. 

    We Are Safe - We protect our customers, suppliers, and employees by cultivating a safety-first environment. 


    So, why TAL? Because we're more than just a job – we're an opportunity to be part of something bigger. Embrace your potential, and together, let's build a brighter future. 


    BHC22

    Requirements

    • Excellent oral and written communication skills
    • Prior Retail experience preferred
    • High School diploma or GED


    Physical Requirements

    • Occasional reaching-extending the hand(s) and arm(s) in any direction
    • Frequent use of hands/fingers to handle or feel (operate, active, use, prepare, inspect, place, detect, position)
    • See (Detect, identify, observe)
    • Talk/hear; Writing, reading, speaking and understanding English
    • Occasional lifting up to 20-35 lbs. 


  • 8 Days Ago

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Customer Service Representative, Heart Center, Port Angeles & Sequim, 1.0 FTE, Day Shift
  • Olympic Medical Center
  • Port Angeles, WA FULL_TIME
  • req4517 Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Pe...
  • 1 Month Ago

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Manager Nursing - Pacific Surgery Center
  • SCA Health
  • Poulsbo, WA FULL_TIME
  • Overview: Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teamma...
  • 20 Days Ago

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Customer Service Manager
  • Jefferson County PUD
  • Port Townsend, WA FULL_TIME
  • Jefferson County PUD is a Rural Utilities Services (RUS) borrower. First Review: March 5th, 2024 JOB SUMMARY Under direction of the supervisor, plans, manages, oversees and ensures continuous improvem...
  • 24 Days Ago

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Customer Care Rep, Nutrition Services - Dietary, Port Angeles, 1.0 FTE, Variable, Weekends, Holidays
  • Olympic Medical Center
  • Port Angeles, WA FULL_TIME
  • req5323 Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Pe...
  • 9 Days Ago

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Espresso Operator (Customer Care Representative), Nutrition Svs., Port Angeles, Variable/Wknds/Hol
  • Olympic Medical Center
  • Port Angeles, WA FULL_TIME
  • req4519 Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Pe...
  • 1 Month Ago

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0 Customer Information Center Manager jobs found in Bremerton, WA area

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Operations Agent
  • Solomon Page
  • Seattle, WA
  • We are seeking candidates with strong customer service experience, preferably in the airline or hospitality industries. ...
  • 4/24/2024 12:00:00 AM

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MARINE DOCK ATTENDANT
  • Alderbrook Resort & Spa
  • Bremerton, WA
  • Description: Pay | $16.50 - $19.50/hr Title | Marine Dock Attendant Hours | Part-Time, seasonal Location | Union, WA Hos...
  • 4/23/2024 12:00:00 AM

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Patient Care Coordinator - CARDIOVASCULAR SURGERY
  • Providence Swedish Medical Center
  • Seattle, WA
  • DescriptionWorks under the general direction of a physician or his/her designee, utilizing communication and management ...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative (Hybrid)
  • ABC Legal Services
  • Seattle, WA
  • About ABC Legal Services: ABC Legal Service is proud to be the national leader in filing service of legal documents. We ...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • ABC Legal Services, LLC
  • Seattle, WA
  • ** Customer Service Representative at ABC Legal** If interested in this job, please submit an application **Customer Ser...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative - Rental Car Return (65478)
  • Avis Budget Group
  • Seattle, WA
  • **Job description** Loading... * Location: USA - Seattle - 3150 S 160th St * Poscounty Washington * Country: United Stat...
  • 4/22/2024 12:00:00 AM

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Remote Customer Service Representative
  • ABC Legal Services, LLC
  • Seattle, WA
  • ** Remote Customer Service Representative at ABC Legal** If interested in this job, please submit an application * Remot...
  • 4/21/2024 12:00:00 AM

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Customer Service Agent
  • DHX - Dependable Hawaiian Express, Inc.
  • Seattle, WA
  • **Job Listing: Customer Service Agent** Location: Seattle, WA Job Category: Administrative Support Position Type: Full T...
  • 4/21/2024 12:00:00 AM

Bremerton is a city in Kitsap County, Washington, United States. The population was 41,500 according to the 2018 State Estimate, making it the largest city on the Kitsap Peninsula. Bremerton is home to Puget Sound Naval Shipyard and the Bremerton Annex of Naval Base Kitsap. Bremerton is connected to Downtown Seattle by two ferries: a 60-minute ferry that carries both vehicles and walk-on passengers, and a 28-minute fast ferry that carries passengers and a limited number of bicycles. Bremerton, the largest city in Kitsap County, is located directly west of Seattle across the Puget Sound on the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Manager jobs
$107,859 to $147,177
Bremerton, Washington area prices
were up 2.9% from a year ago

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