Customer Information Center Manager jobs in Santa Fe, NM

Customer Information Center Manager manages a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Oversees the configuration of the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Manager monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Manager reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Requires a bachelor's degree. Typically reports to a director. The Customer Information Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Information Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

G
Salon Manager - Coronado Center
  • Great Clips
  • SANTA FE, NM FULL_TIME
  • Got shears and a winning attitude? Want to support other stylists? Then let's talk! Maybe you're a stylist who wants more responsibility or you’re looking for a new opportunity? If this sounds like you, you may have what it takes to be a salon manager at a Great Clips salon. Great things happen at a Great Clips salon, and we'd love for you to be part of that.

    Looking to lead a team and make more money than you ever would at a full service salon or booth renting?

    Come join Great Clips as the next salon manager and get started on an amazing career path!

    Compensation includes Base Wage, Tips, Bonus, PTO and medical, dental and vision benefits.
    <

    What are salon owners looking for in a great Salon Manager?

    • Great communication skills
    • A motivating attitude
    • Top-notch technical skills
    • Flexible and organized
    • Driven to achieve goals
    • Licensed to cut hair

    Requirements: Cosmetology and/or barber license (licensing requirements vary by state/province)

    What benefits may be offered by each salon owner in return?

    • Manager training to grow your team and the salon
    • Incentives and recognition for a job well done
    • An immediate customer base
    • Ongoing training for career growth

    Sounds good, right? Then the salon owner wants to hear from you! Do what you love doing with a great brand. Join a Great Clips salon team today.


    About the Company:
    Great Clips



  • 11 Days Ago

I
DCSA - Full-time Background Investigator - Los Alamos/Santa Fe, NM
  • Information Discovery Services
  • Santa Fe, NM FULL_TIME
  • The full-time DCSA Background Investigator will conduct national security public trust pre-employment background investigations, focusing on providing a quality case report in a timely manner to the I...
  • 13 Days Ago

D
Assistant Salon Manager - Coronado Center
  • Dev
  • Santa Fe, NM FULL_TIME
  • Company DescriptionJobs for Humanity is partnering with Great Clips to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Ref...
  • 25 Days Ago

O
Nextgen EHR Specialist I
  • Ohio Shared Information Services Inc
  • Santa Fe, NM FULL_TIME
  • The NextGen EHR Specialist I is responsible for resolving NextGen tickets and assisting with projects while providing high quality customer service, properly documenting and timely communication of ti...
  • 1 Month Ago

A
Property Manager
  • American Storage Center
  • Aztec, NM FULL_TIME
  • We are seeking a highly organized and detail-oriented Property Manager to oversee the operations and maintenance of our properties. The ideal candidate will have experience in property management, str...
  • 1 Day Ago

T
Customer Experience Manager
  • The Home Depot
  • Santa Fe, NM FULL_TIME
  • Position Purpose:Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department ...
  • 15 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Customer Information Center Manager jobs found in Santa Fe, NM area

C
RN Patient Navigator/Per Diem
  • CHRISTUS Health
  • Santa Fe, NM
  • Description POSITION SUMMARY: Responsible for managing, coordinating and integrating all Care Coordination services with...
  • 3/18/2024 12:00:00 AM

C
RN Patient Navigator/Per Diem
  • Christus Health
  • Santa Fe, NM
  • Description POSITION SUMMARY: Responsible for managing, coordinating and integrating all Care Coordination services with...
  • 3/17/2024 12:00:00 AM

C
Sleep Center Office Specialist Sleep Center/Part-Time
  • Christus Health
  • Santa fe, NM
  • Description POSITION SUMMARY: The Sleep Center Office Specialist is responsible for carrying out all general office mana...
  • 3/17/2024 12:00:00 AM

P
Customer Experience Specialist- Remote
  • Pearson Lanka
  • Santa Fe, NM
  • ease click here: http://www.pearson.com/careers/diversity-and-inclusion.html Pearson ** Pearson Customer Experience Spec...
  • 3/16/2024 12:00:00 AM

E
Customer Service Representative - Santa Fe
  • Enterprise Truck Rental
  • Santa Fe, NM
  • **Customer Service Representative - Santa Fe** **Job ID** 389439 Santa Fe, NM **Overview** The Customer Assistance Repre...
  • 3/16/2024 12:00:00 AM

P
Medical Staff Credentialing Coordinator
  • Presbyterian Healthcare Services
  • Santa Fe, NM
  • Overview: Supports the Medical and Allied Health Staff credentialing/primary sourcing verification program by coordinati...
  • 3/16/2024 12:00:00 AM

E
Assistant Store Manager($17.50-$20.50)($1,000 sign on incentive)
  • Extra Space Storage
  • Santa Fe, NM
  • Accurate pay range: $17.50-$20.50 plus monthly incentive opportunities Will work between multiple stores in the district...
  • 3/15/2024 12:00:00 AM

V
FT Customer Support Associate - Work From Home>
  • Vetcove
  • Santa Fe, NM
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, Dental, and Vision / 401k / Home offic...
  • 3/14/2024 12:00:00 AM

Santa Fe (/ˌsæntəˈfeɪ/ or /ˈsæntəˌfeɪ/; Tewa: Oghá P'o'oge, Navajo: Yootó) is the capital of the U.S. state of New Mexico. It is the fourth-largest city in the state and the seat of Santa Fe County. This area was occupied for at least several thousand years by indigenous peoples who built villages several hundred years ago, on the current site of the city. It was known by the Tewa inhabitants as Ogha Po'oge ("White Shell Water Place"). The city of Santa Fe, founded by Spanish colonists in 1610, is the oldest state capital in the United States. Santa Fe (meaning "holy faith" in Spanish) had a p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Manager jobs
$93,810 to $128,013
Santa Fe, New Mexico area prices
were up 2.5% from a year ago

Customer Information Center Manager in Saint Petersburg, FL
Reviews on the product and not the customer’s Sales or Service experience.
December 30, 2019
Customer Information Center Manager in Rapid City, SD
Find more Public Transportation near Marta Customer Information Center.
January 10, 2020
Customer Information Center Manager in Madison, WI
‣ No Personal Identifying information (e.g., customer phone number or email).
February 19, 2020