Customer Information Center Supervisor jobs in Albany, GA

Customer Information Center Supervisor supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Supervisor monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Supervisor reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

U
Center supervisor
  • UHaul
  • Cordele, GA FULL_TIME
  • Full description

    Are you a people person who loves to help others?

    Then consider becoming U-Haul's newest Assistant General Manager!

    As Assistant General Manager you will frequently be responsible for the day-to-day operations of your center, working as part of an excellent team and learning valuable skills to get your career moving

    Minimum Requirements : High School Diploma or equivalentDriver's license and ability to maintain clean driving recordLeadership experience in any formCustomer service experienceAbility to work a variety of shiftsWork Environment : The work involves moderate risks or discomforts which require special safety precautions, e.

    g. working around moving parts, machines, fumes, or irritant chemicals.

    May be required to use protective clothing, or gear such as masks, goggles, gloves, or shields.

    Physical Demands : The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

    AMERCO and its family of companies, including U-Haul, have strived to create a culture of health and wellness.

    As of February 1, 2020, and consistent with applicable state law, no AMERCO or U-Haul company will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products.

    By continuing with this application, you are indicating that, if hired, you consent to nicotine screening in the future.

    This policy will not apply to team members hired before February 1, 2020.

    U-Haul is an equal opportunity employer.

    All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.

    Individual accommodations are available on requests for applicants taking part in all aspects of the selection process.

      Last updated : 2024-03-08

  • 17 Days Ago

U
Center supervisor
  • UHaul
  • Fitzgerald, GA FULL_TIME
  • Full description Are you a people person who loves to help others? Then consider becoming U-Haul's newest Assistant General Manager! As Assistant General Manager you will frequently be responsible for...
  • 17 Days Ago

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Housekeeping Supervisor
  • Colquitt Regional Medical Center
  • Moultrie, GA FULL_TIME
  • Colquitt Regional Medical Center is currently hiring a Housekeeping Supervisor. The Housekeeping Supervisor has an area of responsibility for the EVS department; ensure a consistently high level of en...
  • 1 Month Ago

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LPN Supervisor - Americus Nursing Center
  • MAGNOLIA MANOR, INC
  • Americus, GA FULL_TIME
  • TITLE: LPN Supervisor REPORTS TO: Director of Nursing Non-Exempt PURPOSE OF POSITION: The primary purpose of the position is to direct and supervise resident care in accordance with current federal, s...
  • 24 Days Ago

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Customer service supervisor
  • Spinrite Yarns Ltd
  • Albany, GA FULL_TIME
  • Customer Service Supervisor Albany, GA, USA Job Type : Full Time Full Time About Spinrite Spinrite is North Americas largest marketer of craft yarn and thread, producing innovative products that are a...
  • 17 Days Ago

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Patient Care Coordinator, RN Supervisor
  • Rehabilitation Center of South Georgia
  • Tifton, GA FULL_TIME
  • We’re looking for a Patient Care Coordinator, RN to join our team of dedicated healthcare professionals! Location: Tifton, GA Status Full-Time Shift 8:00 AM - 4:30 PM Responsibilities (not all-inclusi...
  • 20 Days Ago

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0 Customer Information Center Supervisor jobs found in Albany, GA area

A
Equipment Mechanic
  • Altec Industries , Inc.
  • Albany, GA
  • Why Join Altec? Strong in spirit and industry knowledge, Altec mechanics are the best in the industry. If you are a care...
  • 3/28/2024 12:00:00 AM

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Materials Manager
  • The Judge Group
  • Albany, GA
  • Our client is currently seeking a Materials Manager for their manufacturing facility near Vidalia, GA.Responsibilities:O...
  • 3/28/2024 12:00:00 AM

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Geotechnical Staff Engineer
  • TTL Inc
  • Albany, GA
  • Job Description Job Description Founded in 1964, TTL is an engineering design firm focused on delivering integrated infr...
  • 3/28/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Albany, GA
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 3/28/2024 12:00:00 AM

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BCBA - PRN DAYTIME (SCHOOL)
  • BrightSpring Health Services
  • Albany, GA
  • BCBA - PRN DAYTIME (SCHOOL) Job Locations US-GA-ALBANY | US-GA-AMERICUS | US-GA-VALDOSTA | US-GA-COLUMBUS | US-GA-MACON ...
  • 3/27/2024 12:00:00 AM

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Board Certified Behavior Analyst (BCBA)
  • Benchmark Human Services
  • Albany, GA
  • Company: Benchmark Human Services Location: Albany, GA Category: Crisis Response Services Wage: n/a Sign-On Bonus: n/a D...
  • 3/27/2024 12:00:00 AM

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Airport Safety Officer
  • City of Albany, GA
  • Albany, GA
  • Salary: $40,992.22 Annually Location : Albany, GA Job Type: Full-Time Job Number: 23-03-007 Department: Airport Opening ...
  • 3/25/2024 12:00:00 AM

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Phlebotomist I
  • PathGroup
  • Albany, GA
  • Job Description JOB SUMMARY: Phlebotomist I performs daily phlebotomy activities of the Patient Service Center (PSC) or ...
  • 3/24/2024 12:00:00 AM

Albany is a city in the U.S. state of Georgia. Located on the Flint River, it is the seat of Dougherty County. Located in southwest Georgia, it is the principal city of the Albany, Georgia metropolitan area. The population was 77,434 at the 2010 U.S. Census, making it the eighth-largest city in the state. It became prominent in the nineteenth century as a shipping and market center, first served by riverboats and then by railroads. Seven lines met in Albany, and it was a center of trade in the Southeast. It was part of the Black Belt, the extensive area in the Deep South of cotton plantations....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$67,638 to $94,715
Albany, Georgia area prices
were up 1.5% from a year ago