Customer Information Center Supervisor jobs in Coeur D Alene, ID

Customer Information Center Supervisor supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Supervisor monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Supervisor reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Center supervisor
  • UHaul
  • Lewiston, ID FULL_TIME
  • Full description

    Are you a people person who loves to help others?

    Then consider becoming U-Haul's newest Assistant General Manager!

    As Assistant General Manager you will frequently be responsible for the day-to-day operations of your center, working as part of an excellent team and learning valuable skills to get your career moving

    Minimum Requirements : High School Diploma or equivalentDriver's license and ability to maintain clean driving recordLeadership experience in any formCustomer service experienceAbility to work a variety of shiftsWork Environment : The work involves moderate risks or discomforts which require special safety precautions, e.

    g. working around moving parts, machines, fumes, or irritant chemicals.

    May be required to use protective clothing, or gear such as masks, goggles, gloves, or shields.

    Physical Demands : The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

    AMERCO and its family of companies, including U-Haul, have strived to create a culture of health and wellness.

    As of February 1, 2020, and consistent with applicable state law, no AMERCO or U-Haul company will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products.

    By continuing with this application, you are indicating that, if hired, you consent to nicotine screening in the future.

    This policy will not apply to team members hired before February 1, 2020.

    U-Haul is an equal opportunity employer.

    All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.

    Individual accommodations are available on requests for applicants taking part in all aspects of the selection process.

      Last updated : 2024-04-23

  • Just Posted

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Center supervisor
  • Biolife Plasma Services
  • Hayden, ID FULL_TIME
  • Job Description Please take this to get a sneak peek of one of our Plasma Donation Centers. About the role : Every day, the donors you meet will motivate you. The high-quality plasma you collect will ...
  • 1 Month Ago

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Technical Service Representative (TSR)
  • Customer Engineering Services (CES) -cesservice
  • Spokane, WA FULL_TIME
  • Join Our Team Today! CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the ...
  • 9 Days Ago

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Janitorial Site Supervisor
  • Northwest Center
  • Spokane, WA FULL_TIME
  • We'd like to invite you to consider joining our growing team at OneNorth IFS. Currently, we are on the lookout for a Site Supervisor for our overnight shift position at our downtown Spokane facility. ...
  • 11 Days Ago

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Recreation Supervisor - Larson Recreation Center
  • City of Moses Lake
  • Moses Lake, WA OTHER
  • Job DescriptionJOB SUMMARYThis position develops, coordinates, schedules, implements, supervises, and evaluates a variety of recreational programs, activities, special events and facilities. ESSENTIAL...
  • Just Posted

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Recycling Center Warehouse Working Supervisor
  • Inland North Waste
  • Moscow, ID FULL_TIME
  • Main Responsibilities Supervise all warehouse operators Support the Collections and Recycling Manager in suggesting and supporting INW initiatives Supporting INW decisions through actions and words Fo...
  • Just Posted

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0 Customer Information Center Supervisor jobs found in Coeur D Alene, ID area

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Bakery Associate
  • Walmart
  • Greenacres, WA
  • **Job Title: Bakery Associate** **Job Summary:** As a Bakery Associate at Walmart, you play a vital role in providing cu...
  • 4/24/2024 12:00:00 AM

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Bakery Associate
  • Walmart
  • Spokane, WA
  • **Job Title: Bakery Associate** **Job Summary:** As a Bakery Associate at Walmart, you play a vital role in providing cu...
  • 4/24/2024 12:00:00 AM

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Donor Services Associate I
  • Goodwill Industries Of The Inland Northwest
  • Spokane, WA
  • Job Description Job Description Closes: 5/19/24 - (Outlet) Spokane, WA - Full &/or Part-time/HourlyWage: $16.28 p/hEmplo...
  • 4/24/2024 12:00:00 AM

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Administrative Support Assistant
  • Bureau of Land Management
  • Greenacres, WA
  • Summary These positions are located in Spokane District Office, Support Services Division. Duties will be developmental ...
  • 4/22/2024 12:00:00 AM

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Part Time Assistant Manager - Spokane Valley Mall
  • rue21 Inc.
  • Spokane, WA
  • **Part Time Assistant Manager - Spokane Valley Mall** * 14700 E. Indiana Ave. (sp# 2128), Spokane, WA, United States * P...
  • 4/22/2024 12:00:00 AM

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Administrative Support Specialist 1 (OPEN & PROMOTIONAL)
  • Spokane County, WA
  • Spokane, WA
  • Job Summary This position is 37.5 hours per week. The position allocated to this class performs clerical or technical su...
  • 4/21/2024 12:00:00 AM

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Supervisor - Wraparound w/ Intensive Service (WISe) Program
  • Frontier Behavioral Health
  • Spokane, WA
  • Frontier Behavioral Health's presence in Spokane is more than 100 years strong, allowing our non-profit organization to ...
  • 4/21/2024 12:00:00 AM

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The Way Out Center Lead Program Attendant
  • Salvationarmytucson
  • Spokane, WA
  • ** The Way Out Center Lead Program Attendant** **Job Category****:** Social Services **Requisition Number****:** THEWA00...
  • 4/21/2024 12:00:00 AM

Coeur d'Alene (/ˌkɔːr dəˈleɪn/ (listen) KOR də-LAYN, French: Cœur d'Alêne, lit. 'Heart of an awl') is the largest city and county seat of Kootenai County, Idaho, United States. It is the principal city of the Coeur d'Alene Metropolitan Statistical Area. As of the 2010 census, the population of Coeur d'Alene was 44,137. The city is a satellite city of Spokane, which is located about 30 miles (48 km) to the west, in the state of Washington. The two cities are the key components of the Spokane–Coeur d'Alene combined statistical area, of which Coeur d'Alene is the third-largest city (after Spokan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$74,729 to $104,646
Coeur D Alene, Idaho area prices
were up 2.9% from a year ago