Customer Information Center Supervisor jobs in Dover, NH

Customer Information Center Supervisor supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Supervisor monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Supervisor reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Center supervisor
  • UHaul
  • Exeter, NH FULL_TIME
  • Full description

    Are you a people person who loves to help others?

    Then consider becoming U-Haul's newest Assistant General Manager!

    As Assistant General Manager you will frequently be responsible for the day-to-day operations of your center, working as part of an excellent team and learning valuable skills to get your career moving

    Minimum Requirements : High School Diploma or equivalentDriver's license and ability to maintain clean driving recordLeadership experience in any formCustomer service experienceAbility to work a variety of shiftsWork Environment : The work involves moderate risks or discomforts which require special safety precautions, e.

    g. working around moving parts, machines, fumes, or irritant chemicals.

    May be required to use protective clothing, or gear such as masks, goggles, gloves, or shields.

    Physical Demands : The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

    AMERCO and its family of companies, including U-Haul, have strived to create a culture of health and wellness.

    As of February 1, 2020, and consistent with applicable state law, no AMERCO or U-Haul company will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products.

    By continuing with this application, you are indicating that, if hired, you consent to nicotine screening in the future.

    This policy will not apply to team members hired before February 1, 2020.

    U-Haul is an equal opportunity employer.

    All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.

    Individual accommodations are available on requests for applicants taking part in all aspects of the selection process.

      Last updated : 2024-03-07

  • 18 Days Ago

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Nursing Supervisor
  • Dover Center for Health & Rehabilitation
  • Dover, NH FULL_TIME
  • A Great Place to WorkDover is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you...
  • 1 Month Ago

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Registered Nurse Supervisor - RN
  • Oceanside Center
  • Hampton, NH FULL_TIME
  • Oceanside Center is hiring a Weekend RN Supervisor - Two 12 hour shifts and on call hours for Full Time Benefits Nursing Student Loan Debt Repayment and Tuition AssistanceVariable compensation plansHe...
  • 16 Days Ago

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Registered Nurse - RN Supervisor
  • Oceanside Center
  • Hampton, NH FULL_TIME
  • Oceanside Center Now Hiring Full Time RN Evening Supervisor, Apply Today! Genesis is a leading provider of healthcare services from short-term to long-term care and a wide variety of living options an...
  • 17 Days Ago

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Customer Service Supervisor
  • Aston Carter
  • Somersworth, NH FULL_TIME
  • Description : Obtain accurate information from customers relating to shipment dates and expected date of delivery Monitor customer scheduled shipment dates to ensure timely delivery and expedite as ne...
  • 3 Days Ago

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RN SUPERVISOR SNF & LTC
  • Birch Healthcare Center
  • Rochester, NH FULL_TIME
  • Birch Healthcare Center is seeking RN/LPN's to join our team! Competitive salary Consistent schedule Warm work environment We are focused on resident centered care and always striving to raise the bar...
  • 6 Days Ago

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0 Customer Information Center Supervisor jobs found in Dover, NH area

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Custodian
  • Greater Lawrence Family Health Center, Inc.
  • Lawrence, MA
  • Title Custodian Work Location Essex St Description Established in 1980, the Greater Lawrence Family Health Center, Inc. ...
  • 3/28/2024 12:00:00 AM

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Utilities Custodian
  • Exeter
  • Exeter, NH
  • $500 Sign on bonus! Pay rate: $22/hr plus shift differential for weekends and nights STATUS/HOURS:Part-time; Hours vary ...
  • 3/28/2024 12:00:00 AM

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Assembler Manufacturing Technician 1st, 2nd and 3rd shift.
  • Connexion Systems & Engineering, Inc.
  • Manchester, NH
  • Job Description Job Description Our client is looking for an Assembler Manufacturing Technician 1st, 2nd and 3rd shift i...
  • 3/27/2024 12:00:00 AM

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Nurse
  • Carroll County New Hampshire
  • Rochester, NH
  • Job Description Job Description Now hiring Full-time, Part Time and Part-time RNs & LPNs on ALL Shifts to join our team!...
  • 3/26/2024 12:00:00 AM

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Nurse
  • Carroll County New Hampshire
  • Sanford, ME
  • Job Description Job Description Now hiring Full-time, Part Time and Part-time RNs & LPNs on ALL Shifts to join our team!...
  • 3/26/2024 12:00:00 AM

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Nurse
  • Carroll County New Hampshire
  • Ossipee, NH
  • Job Description Job Description Now hiring Full-time, Part Time and Part-time RNs & LPNs on ALL Shifts to join our team!...
  • 3/26/2024 12:00:00 AM

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Nurse
  • Carroll County New Hampshire
  • Laconia, NH
  • Job Description Job Description Now hiring Full-time, Part Time and Part-time RNs & LPNs on ALL Shifts to join our team!...
  • 3/26/2024 12:00:00 AM

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Warehouse Selector- $21/Hr + Benefits!
  • All Systems Plus
  • Suncook, NH
  • Are you looking to establish a career with a greater purpose? Join our team as a Warehouse Fulfillment Specialist! You a...
  • 3/24/2024 12:00:00 AM

Dover is a city in Strafford County, New Hampshire, United States. The population was 29,987 at the 2010 census, the largest in the New Hampshire Seacoast region. The population was estimated at 31,398 in 2017. It is the county seat of Strafford County, and home to Wentworth-Douglass Hospital, the Woodman Institute Museum, and the Children's Museum of New Hampshire....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$75,863 to $106,233
Dover, New Hampshire area prices
were up 1.4% from a year ago