Customer Information Center Supervisor jobs in Orange, CA

Customer Information Center Supervisor supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Supervisor monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Supervisor reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

J
Greeter/Information Center Host
  • JWilliams Staffing
  • San Juan Capistrano, CA TEMPORARY,PART_TIME,FULL_TIME
  • Are you looking for a part-time weekend job? Do you like horses?

    Our client, a ranch-inspired master planned community, is looking for a Greeter to engage with the prospective buyer, assist in daily operations, tour Ranch Camp amenities and monitoring the horse pasture. This is a unique experience to work on a ranch while making a bit of extra cash. This part time position requires you to work Friday, Saturday and Sundays from 10 to 5 with occasional work on the weekdays. If you like ranch life and helping people find their dream home, then Apply today for immediate consideration!

    Job Duties:

    · Greet prospective buyers, providing information regarding homes and amenities, building rapport and providing them with excellent service

    · Tour and demonstrate amenities to prospective buyers

    · Maintain a daily traffic report for the weekly traffic report

    · Monitor horses in pasture Friday, Saturday, & Sunday and enforce pasture restrictions per posted signage

    · Review, complete, and understand procedures on “Pasture Procedures & Monitoring Checklist” form for horse management and monitoring

    · Report immediately any building, equipment, or marketing site area problems for repairs/maintenance or troubleshooting

    · Deliver exceptional customer service to the team and prospective buyers

    Qualifications

    · Experience in real estate, sales, customer service, or high-end retail

    · Those with a love for people-facing roles are highly encouraged to apply - Barista (Starbucks), high-end retail sales associate (Nordstrom, Black House White Market), human resources/talent acquisition, flight attendant, teachers, hospitality, etc.

    · Team player with the ability to work Friday - Sunday

    · Professional attitude, dress, and demeanor

    · Strong verbal and written communication skills

    · Former equestrian/horse care experience a plus

    **Candidates with a Real Estate license must be willing to transfer their license to the JWilliams Staffing brokerage. Please note that these are temporary and temp-to-hire positions**

    Submit your resume TODAY for consideration!

    -------------------------------------------------------------

    JWilliams Staffing, Inc. An Equal Opportunity Employer M/F/Disability/Veterans.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to local Fair Chance Ordinances. JWilliams Staffing participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. JWilliams Staffing complies with all federal E-Verify rules and responsibilities, and provides required federal postings in an electronic format to all candidates and employees via the JWS online portal.

    SCANHS

    Job Types: Full-time, Part-time, Temporary

    Pay: $19.00 per hour

    Expected hours: 8 per week

    Shift:

    • 8 hour shift

    Weekly day range:

    • Monday to Friday
    • Weekends as needed

    Application Question(s):

    • Do you understand that JWilliams Staffing works with apartment communities to fill temporary, temp-to-hire, and direct placement job opportunities? (reply yes to confirm)

    Ability to Relocate:

    • San Juan Capistrano, CA: Relocate before starting work (Required)

    Work Location: In person

  • 24 Days Ago

U
Call Center Supervisor
  • UCI, Inc.
  • Irvine, CA FULL_TIME
  • We are looking for Motivated, Positive and Strong Leader to join our Call Center team as a Call Center Supervisor. Is that you? If so, we want to meet you TODAY! If you have a passion for sales and le...
  • 2 Days Ago

U
Customer Service - Call Center
  • Ultimate
  • Irvine, CA FULL_TIME
  • Job Description Our client is seeking a Customer Service Representative who is dedicated to providing exceptional service and support to internal and external clients. As a customer service representa...
  • 7 Days Ago

U
Assistant Medical Records Tech - Health Information - F/T Days
  • UC Irvine Medical Center
  • Orange, CA FULL_TIME
  • Assistant Medical Records Tech - Health Information - F/T Days - 63985-1A Updated: Jan 28, 2024 Location: Orange Job Type: Department: Health Information UC Title: MED RCDS TCHN AST Position Number: 4...
  • 13 Days Ago

V
Maintenance Supervisor
  • Villa Valencia Healthcare Center
  • Laguna Hills, CA FULL_TIME,PART_TIME
  • Maintenance Supervisor needed for premier nursing facility. Come join our winning team! Our Mission: We are professionals committed to serving others, nurturing life, and promoting an individual’s abi...
  • 4 Days Ago

F
Customer Service Call Center Inbound
  • Fletcher Jones Management West
  • Newport, CA FULL_TIME
  • Ready to join a winning team? Your next opportunity awaits at Fletcher Jones Automotive Group! The nation’s #1 family-owned and operated organization is hiring a Call Center Representative to join our...
  • 5 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Customer Information Center Supervisor jobs found in Orange, CA area

R
Freezer Stocker
  • Restaurant Depot
  • Anaheim, CA
  • Freezer Stocker FULL-TIME $16.40/hr Responsible for providing prompt and courteous customer service, stocking products o...
  • 4/18/2024 12:00:00 AM

L
Front Desk Agent - Part Time - Anaheim Portofino Inn & Suites
  • Lodging Dynamics
  • Anaheim, CA
  • Location: Anaheim Portofino Inn & Suites Life as a Front Desk Agent: Books guest reservations and/or coordinates with re...
  • 4/18/2024 12:00:00 AM

I
Certified Nurse Assistant (CNA) - Client Care Associate
  • Illumination Foundation
  • Fullerton, CA
  • Job Description Job Description “Every person deserves compassion, dignity, and the safety of a place to call home.” Hom...
  • 4/18/2024 12:00:00 AM

B
Pool Bartender
  • Big Canyon Country Club Careers
  • Newport Beach, CA
  • Job Details Job Location Headquarters - Newport Beach, CA Position Type Full Time Salary Range $24.00 - $28.00 Hourly Jo...
  • 4/17/2024 12:00:00 AM

I
Client Care Associate - CNA
  • Illumination Foundation
  • Fullerton, CA
  • Every person deserves compassion, dignity, and the safety of a place to call home. Homelessness is the largest social an...
  • 4/16/2024 12:00:00 AM

I
Site Attendant (Homeless Shelter)
  • Illumination Foundation
  • Anaheim, CA
  • Job Description Job Description “Every person deserves compassion, dignity, and the safety of a place to call home.” Hom...
  • 4/15/2024 12:00:00 AM

L
Driver / Merchandiser
  • Little West
  • Los Angeles, CA
  • Job Description Job Description Job Description We are looking for a punctual, motivated and responsible delivery driver...
  • 4/14/2024 12:00:00 AM

R
Freezer Stocker
  • Restaurant Depot
  • Huntington Beach, CA
  • Freezer Stocker FULL-TIME $16.50/hr Responsible for providing prompt and courteous customer service, stocking products o...
  • 4/14/2024 12:00:00 AM

Orange is a city located in Orange County, California. It is approximately 3 miles (4.8 kilometers) north of the county seat, Santa Ana. Orange is unusual in this region because many of the homes in its Old Town District were built before 1920. While many other cities in the region demolished such houses in the 1960s, Orange decided to preserve them. The small city of Villa Park is surrounded by the city of Orange. The population was 139,812 as of 2014. The city has a total area of 25.2 square miles (65 km2), 24.8 square miles (64 km2) of which is land and 0.4 square miles (1.0 km2) of which i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$81,670 to $114,366
Orange, California area prices
were up 3.0% from a year ago