Customer Information Center Supervisor jobs in Portland, ME

Customer Information Center Supervisor supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Supervisor monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Supervisor reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Custodian - Yarmouth Information Center, (Weekdays - Afternoon/Evening)
  • Maine Tourism Association
  • Yarmouth, ME PART_TIME
  • Looking for a low-key work environment at a great place to work, let us know. This would be a great job for a retired or semi-retired individual.

    We are looking for a Weekday Custodian (Afternoon/Evenings). Light housekeeping. Depending on the season there may be some light grounds keeping or light snow removal. Two 6 hr shifts (12 hours) depending on your needs.

    Thursday - 2 PM to 8 PM

    Friday - 2 PM to 8 PM

    There may be additional hours if desired, to fill staff shortages due to call-outs, vacations, or holidays.

    We are currently seeking an energetic and highly motivated individual to join our team as a custodian. The ideal candidate for this position is detail-oriented, flexible and willing to take on non-routine cleaning and special projects as the need arises. The custodian will be responsible for cleaning and sanitizing bathrooms, trash receptacles and public areas. This is a fantastic opportunity to earn competitive pay with flexible hours.

    Perform general clean-up of all areas of the building as directed
    Manage routine upkeep of exterior areas, common space and parking lot
    Complete non-routine cleaning according to specified job orders
    Remove garbage and recycling daily and prepare bins for weekly pick-up
    Handle emergency cleaning and upkeep requests
    Ensure rooms are maintained and fully equipped
    1 years janitorial experience
    Ability to work well under minimal supervision
    Capacity to take direction
    Strong attention to detail
    Physically capable of lifting and moving objects up to 50 pounds as necessary

    Job Type: Part-time

    Pay: From $15.00 per hour

    Benefits:

    • 401(k)
    • Paid time off

    Work Location: In person

  • 8 Days Ago

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Contact Service Center Supervisor
  • Appalachian Mountain Cl
  • Gorham, NH FULL_TIME
  • Job Title: Contact Service Center (CSC) Supervisor Reports to: Contact Service Center (CSC) ManagerLocation: Pinkham Notch, NH Founded in 1876, the Appalachian Mountain Club (www.outdoors.org) is the ...
  • Just Posted

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Teen Center Supervisor
  • City of Biddeford
  • Biddeford, ME PART_TIME
  • Maine’s premier City to work and live is becoming Maine’s premier municipal employer - welcome to Biddeford, Maine, where citizens are proud of their community and employees thrive!The City of Biddefo...
  • 2 Months Ago

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Customer Experience Lead-Center
  • Victoria's Secret & PINK
  • South Portland, ME FULL_TIME
  • A Victoria’s Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this rol...
  • 1 Month Ago

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Nursing Supervisor
  • Augusta Center for Health & Rehabilitation
  • Augusta, ME OTHER
  • - A Great Place to Work Augusta is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful t...
  • 19 Days Ago

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Customer Service
  • NXGen Fitness Center
  • Scarborough, ME FULL_TIME
  • NXGen Fitness Center in Scarborough, ME is hiring for a Part-Time Front Desk Staff Position. This position includes being cross-trained to work in our Smoothie Bar! We are looking for 3-4 people to ad...
  • 5 Days Ago

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0 Customer Information Center Supervisor jobs found in Portland, ME area

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Administrative Supervisor
  • InterMed
  • South Portland, ME
  • ESSENTIAL FUNCTIONS Directly supervises non-clinical personnel (medical receptionists and health unit coordinators) incl...
  • 5/10/2024 12:00:00 AM

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Case Manager/Service Coordinator - York, ME
  • Care Lync
  • York, ME
  • About Us Care Lync is a Social Services agency focused on providing Support Coordination (Service Coordination/Case Mana...
  • 5/10/2024 12:00:00 AM

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Postdoctoral Research Associate - Network Science/Human Mobility & Urban Science - The Roux Institute
  • Northeastern University
  • Portland, ME
  • About the Opportunity The Network Science Institute (NetSI) is growing the research hub site at The Roux Institute in Po...
  • 5/10/2024 12:00:00 AM

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Postdoctoral Research Associate - Network Science/Epidemic Modeling/Network Epidemiology - The Roux Institute
  • Northeastern University
  • Portland, ME
  • About the Opportunity The Network Science Institute (NetSI) is growing the research hub site at The Roux Institute in Po...
  • 5/10/2024 12:00:00 AM

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ARC Sorter/Processor
  • The Salvation Army Eastern Territory
  • Portland, ME
  • Overview: The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection ...
  • 5/9/2024 12:00:00 AM

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In Room Dining Server (J1)
  • Westin Portland Harborview
  • Portland, ME
  • Job Summary: This is a Seasonal Temporary J1 position The Room Service Server is responsible for taking and delivering c...
  • 5/9/2024 12:00:00 AM

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Job Coach
  • Goodwill
  • Portland, ME
  • Goodwill Northern New England - good works here! We are looking to hire Full time Job Coaches (Work Support Specialists)...
  • 5/8/2024 12:00:00 AM

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Physical Therapist, Home Health Full Time
  • CenterWell Home Health
  • Portland, ME
  • Become a part of our caring community and help us put health first Offering $10,000 Sign on Bonus! Benefits Day One! Com...
  • 5/8/2024 12:00:00 AM

Portland is a city in the U.S. state of Maine, with a population of 67,067 as of 2017. The Greater Portland metropolitan area is home to over half a million people, more than one-third of Maine's total population, making it the most populous metro in northern New England (an area comprising the states of Maine, New Hampshire, and Vermont). Portland is Maine's economic center, with an economy that relies on the service sector and tourism. The Old Port district is known for its 19th-century architecture and nightlife. Marine industry still plays an important role in the city's economy, with an a...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$73,228 to $102,543
Portland, Maine area prices
were up 1.6% from a year ago