Customer Information Center Supervisor jobs in Sarasota, FL

Customer Information Center Supervisor supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Supervisor monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Supervisor reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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RN Supervisor (PM)
  • The Meadows Center
  • Sarasota, FL FULL_TIME
  • The Meadows Center Nursing and Healing is Hiring a RN Supervisor (PM)!

    Great Opportunity for Leadership!

    At The Meadows Center for Nursing and Healing, the care we provide for our patients is matched by the care we provide for our care providers. We treat everyone in our facility as family, because that’s how we view everyone under our roof.

    We're seeking a RN Supervisor to be responsible for supervision of the delivery of care to our residents. The RN Supervisor will assess resident needs, administer nursing care, evaluate nursing care, supervise both LPNs and CNAs.

    Some of the RN Supervisor Job Responsibilities Include:

    • Assists Director of Nursing and Unit Manager with staffing – Recommendations regarding needs of the Nursing department, interviews, hire and orients professional staff.
    • Clinical Leadership – the RN Supervisor Works with the DON and Unit Manager to effectively plan, organize, direct and implement a comprehensive nursing program
    • Provides Nursing Leadership in order to meet goals of the organization and the individual center
    • Works with the DON to ensure timely and accurate compliance between nurses, CNA and professional medical staff.
    • Initiates and actively participates in Interdisciplinary Care Plan meetings.
    • The RN Supervisor Ensures the Interdisciplinary Care Plan addresses all triggered indicators.
    • Collaborates with nursing caregivers and other disciplines to obtain information on residents' status and progress toward care plan goals.
    • Demonstrates the ability to communicate effectively with a variety of other disciplines
    • Prepares accurate reports of the Quality Measure/Quality Indicators (QM/QI) derived from the RAI/MDS. Performs tracks and trends of this data to enhance the knowledge of the Interdisciplinary Team and improve quality of care through performance improvement initiatives.
    • Active involvement in Quality Improvement.
    • Implements an educational plan to meet changing program or service needs for self and others.

    Benefits for the RN Supervisor:

    • Health Insurance, Vision Insurance, Dental Insurance
    • 401k
    • Life Insurance
    • Disability Insurance
    • Employee Referral Bonus
    • Vacation
    • Holiday Time

    Requirements:

    • Licensed Registered Nurse

    Salary: Competitive Benefits

  • 22 Days Ago

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Maintenance Supervisor (University Town Center)
  • Benderson Job Board
  • Sarasota, FL FULL_TIME
  • General Summary Benderson Development is seeking a Maintenance Supervisor to join the team. The Maintenance Supervisor is responsible to plan, organize and schedule a 6-10 person maintenance team in a...
  • 7 Days Ago

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Customer Service Supervisor
  • Talent Acquisition Team at GAT
  • SARASOTA, FL FULL_TIME
  • GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all fun...
  • 9 Days Ago

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Customer Service Supervisor
  • GAT Airline Ground Support
  • Sarasota, FL FULL_TIME
  • GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all fun...
  • 10 Days Ago

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Customer Service/ Call Center Representative
  • FUNDACIÓ ROURE
  • Sarasota, FL FULL_TIME
  • Currently seeking CUSTOMER SERVICE/CALL CENTER REPRESENTATIVES POSITION SUMMARY: Provides customer service to internal and external customers, including consumers, retailers and business partners. Res...
  • 15 Days Ago

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Maintenance and Environmental Supervisor
  • Breeze Care Center
  • Sarasota, FL FULL_TIME
  • In order to support the growing needs of BREEZE CARE CENTER, our management team is looking to fill a Maintenance and Environmental Supervisor position. The successful candidate will be responsible fo...
  • 17 Days Ago

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0 Customer Information Center Supervisor jobs found in Sarasota, FL area

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Stocker
  • Restaurant Depot
  • Sarasota, FL
  • Stocker FULL-TIME $12.50/hr Responsible for providing prompt and courteous customer service, stocking products on shelve...
  • 4/22/2024 12:00:00 AM

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PM Front Desk Agent- The Sarasota Modern
  • Crescent
  • Sarasota, FL
  • A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the ho...
  • 4/20/2024 12:00:00 AM

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Medical Receptionist/Scheduler
  • MRI Associates
  • Sarasota, FL
  • Job Description Job Description Reports To: Radiology Center Operations Manager FLSA Status: Non-Exempt Position Type: F...
  • 4/20/2024 12:00:00 AM

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Receptionist
  • Restaurant Depot LLC
  • Sarasota, FL
  • Position Title: Receptionist Department: Store Administration Supervisor: Branch Manager FLSA: Non-exempt Position Summa...
  • 4/19/2024 12:00:00 AM

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Front Desk Agent
  • Crescent
  • Sarasota, FL
  • A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the ho...
  • 4/19/2024 12:00:00 AM

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Bakery Associate
  • Walmart
  • Sarasota, FL
  • **Job Title: Bakery Associate** **Job Summary:** As a Bakery Associate at Walmart, you play a vital role in providing cu...
  • 4/19/2024 12:00:00 AM

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Pool Attendant - Bayview Pool
  • Marriott International, Inc
  • Sarasota, FL
  • Job Number 24063738 Job Category Golf, Fitness, & Entertainment Location The Ritz-Carlton Sarasota, 1111 Ritz-Carlton Dr...
  • 4/11/2024 12:00:00 AM

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Hair Stylist
  • Marriott International, Inc
  • Sarasota, FL
  • Job Number 24051456 Job Category Spa Location The Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, Uni...
  • 3/23/2024 12:00:00 AM

Sarasota (/ˌsærəˈsoʊtə/) is a city in Sarasota County on the southwestern coast of the U.S. state of Florida. The area is renowned for its cultural and environmental amenities, beaches, resorts, and the Sarasota School of Architecture. The city is at the southern end of the Tampa Bay Area, north of Fort Myers and Punta Gorda. Its official limits include Sarasota Bay and several barrier islands between the bay and the Gulf of Mexico. According to the U.S. Census Bureau, in 2013 Sarasota had a population of 53,326. In 1986 it became designated as a certified local government. Sarasota is a prin...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$70,224 to $98,338
Sarasota, Florida area prices
were up 1.5% from a year ago