Customer Information Center Supervisor jobs in Stockton, CA

Customer Information Center Supervisor supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Supervisor monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Supervisor reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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RN Supervisor
  • Windsor Elmhaven Care Center
  • Stockton, CA FULL_TIME
  • Windsor Elmhaven is now hiring a Registered Nurse Supervisor! Come join our winning team!

    Who we are:

    We care! We have a mission to consistently deliver high quality, person-centered care with dignity, respect, compassion and integrity. We strive to enrich and enhance every life we touch.

    If you can answer YES, we’d be excited to meet you!


    • Are you ready to join our top-notch clinical team?
    • Do you value and promote teamwork?
    • Are you committed to providing the highest quality patient care?
    • Are you ready to join our facility in maintaining or attaining a 5-Star Quality Measures rating?
    • Can you be committed to our mission to enrich and enhance every life we touch, both residents and team-members?

    What makes us awesome:


    • A talented and motivated group of individuals who all have the same goal in mind – making a difference in the lives of our residents and team
    • Outstanding leadership support
    • Clinical training and hands-on practical experience
    • We provide exceptional and meaningful care and service to our residents, the team and the community we serve
    • Culture of success driven by support

    What you will do:

    As a RN/ Registered Nurse Supervisor you will plan and deliver nursing care to residents in accordance with current company, federal, state and local standards, guidelines and regulations to ensure that the highest degree of quality care and dignity is maintained at all times. You will also coordinate the administrative and clinical functions to ensure an effective and efficient environment for residents.

    Must haves:


    • Nursing degree from accredited college or graduation from approved RN program
    • Current, unencumbered license to practice as an RN in the state
    • Must be knowledgeable of nursing practices, procedures, terminology, laws, regulations, and guidelines that pertain to long-term care

    Would be great:


    • 1-3 years' experience providing direct care to multiple residents
    • Experience in Skilled Nursing environment
    • Experience with PointClickCare

    What makes us special:


    • Competitive pay scale
    • Great benefits – Medical, dental, and vision coverage
    • 401K
    • Life and disability insurance
    • Paid Time Off
    • Dedicated and local leadership support

    Grow:

    • Tuition reimbursement
    • Clinical scholarships
    • Continual education credits
    • Attendance bonus programs
    • Ongoing clinical & leadership training

    CALIFORNIA PAY TRANSPARENCY STATEMENT

    Compensation for roles at Elmhaven varies depending on a wide array of factors including but not limited to the location, role, skill set and level of experience. As required by state or local law, Elmhaven provides a reasonable pay scale to include the hourly or salary range that Elmhaven reasonably expects to pay for roles that may be hired in California, as stated below:

    Pay Range: $min - $max per hour DOE

    Equal Opportunity Employer

    All qualified applicants will be considered for employment without regard to their race, color, religion, sex, age, national origin, gender identity, sexual orientation, genetic information, protected veteran status or any other characteristic protected by law, and will not be discriminated against on the basis of disability.

    Keywords: EOE, Registered Nurse, RN, RN Supervisor, Supervisor, Nurse, Nursing, Skilled Nursing Facility, Rehabilitation Center, Care Center, Skilled Nursing, SNF

  • 23 Days Ago

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BCBA Clinical Supervisor
  • Genesis Behavior Center, Inc
  • Stockton, CA FULL_TIME
  • Genesis Behavior Center, Inc. was founded in response to the continuing need for effective, research-based services for children with Autism Spectrum Disorder and various behaviors. The founders of Ge...
  • 7 Days Ago

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Supervisor Clinic Operations
  • Mark Twain Medical Center
  • SAN ANDREAS, CA FULL_TIME
  • OverviewMark Twain Medical Center is a member of Dignity Health. The word dignity perfectly defines what our organization stands for showing respect for all people by providing excellent care. Mark Tw...
  • 2 Months Ago

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Customer Service Representative
  • Contigo Auto Insurance Center, Inc.
  • Stockton, CA FULL_TIME
  • What we require: Become a vital part of our team as a Bilingual Customer Service Agent, where your fluency in Spanish and English will be the cornerstone of exceptional service. Your main duties inclu...
  • Just Posted

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ABA Clinical Supervisor in Brentwood/Discovery Bay/Pittsburg
  • Center for Social Dynamics
  • Brentwood, CA FULL_TIME
  • DescriptionAre you a self-motivated, hands-on individual looking to do something passionate and meaningful with your career? Join us as we open a world of possibilities. We are currently seeking a Cli...
  • 26 Days Ago

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Clinical Supervisor (BCBA - Flexible Hours)
  • Center for Learning and Autism Support Services (CLASS)
  • Stockton, CA PART_TIME
  • Clinical Supervisor (BCBA) Compensation:Pay rate is $40 min to $56 max per hour.CLASS will reimburse Live Scan cost within 30 days of hire.CLASS will pay 3 hours of rate 2 compensation for completion ...
  • 4 Days Ago

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0 Customer Information Center Supervisor jobs found in Stockton, CA area

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Coordinator, Inventory Control
  • D&W Fine Pack LLC
  • Elk Grove, CA
  • ** Coordinator, Inventory Control** **Job Category****:** Supply Chain **Requisition Number****:** COORD02086 Showing 1 ...
  • 5/9/2024 12:00:00 AM

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Package handler
  • Randstad
  • Stockton, CA
  • Randstad is looking for dedicated candidates who are looking for their next long term job opportunity in Stockton CA. We...
  • 5/9/2024 12:00:00 AM

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Forklift Operator - 2nd Shift (230pm - 11pm)
  • Allen Distribution
  • Stockton, CA
  • Job Type Full-time Description Job Title: Forklift Operator Department: Operations Reports To: Distribution Manager Posi...
  • 5/9/2024 12:00:00 AM

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Receptionist / Medical Records Assistance - Behavioral Health 329
  • Telecare Corp.
  • Stockton, CA
  • Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recoverin...
  • 5/9/2024 12:00:00 AM

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Manufacturing Associate III (W/E Days)
  • Cepheid
  • Lodi, CA
  • At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives ...
  • 5/9/2024 12:00:00 AM

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Manufacturing Associate III (W/E Nights)
  • Cepheid
  • Lodi, CA
  • At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives ...
  • 5/9/2024 12:00:00 AM

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Data Entry Clerk
  • Fleenor Company, Inc.
  • Stockton, CA
  • Job Description Job Description JOB TITLE: Data Entry DEPARTMENT: Warehouse FLSA: hourly-paid, non-exempt $16.00 - $19.0...
  • 5/6/2024 12:00:00 AM

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Warehouse Order Selector
  • C&S Wholesale Grocers, Inc.
  • Stockton, CA
  • **Position Overview** Our focus is simple but meaningful, from our distribution centers to our offices every employee of...
  • 5/6/2024 12:00:00 AM

Stockton is the county seat of San Joaquin County in the Central Valley of the U.S. state of California. Stockton was founded by Captain Charles Maria Weber in 1849 after he acquired Rancho Campo de los Franceses. The city is named after Robert F. Stockton, and it was the first community in California to have a name not of Spanish or Native American origin. The city is located on the San Joaquin River in the northern San Joaquin Valley and had an estimated population of 320,554 by the California Department of Finance for 2017. Stockton is the 13th largest city in California and the 63rd larges...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$79,373 to $111,148
Stockton, California area prices
were up 2.5% from a year ago