Customer Retention Manager jobs in Albany, NY

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Support Representative - Front Desk Manager
  • Front Desk Manager - Fred Astaire Dance Studios
  • Albany, NY PART_TIME
  • We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized and being part of a fast paced environment? If so, then we may have the opportunity for you.

    This role is of critical importance to the client, staff and studio experience. On a daily basis you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won’t be for everyone, but if this sounds like a great fit for you, please apply quickly as we are looking to hire this new team member as soon as possible.

    Who we are:

    Enriching lives – physically, mentally, emotionally & socially, through the positive, transforming power of dance.

    Fred Astaire Dance Studios® is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 dance studio locations serving over 25,000 students! We are global family, proudly honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence of life through dance.

    We welcome everyone who is interested in starting their dance journey because we believe that dance is for everybody and for every BODY! People ask “Why do students stay with Fred Astaire Dance Studios®?” It is because of the atmosphere of kindness, warmth and care given and received at every location. It’s what our students tell us they notice from the first time they step inside our studio – an energy and sense of “FADS community” that is welcoming, non-judgmental, and FUN!

    Fred Astaire Dance Studios® has something for everyone. We offer group and private lessons, choreograph wedding dances or just prepare the happy couple and wedding party for the big day, provide opportunities to perform in beautiful venues, host local parties for dance practice and comradery and we host an average of 35 spectacular branded National, Inter-Regional and Regional Dance Competitions annually giving our students and professionals opportunities to compete in a variety of categories.

  • 28 Days Ago

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Appliance Service Technician
  • Clarke Customer Care
  • Rensselaer, NY FULL_TIME
  • Are you a hard-working, independent, and mechanically-inclined professional? Are you looking for a stable and satisfying career that pays well? One where you work with both your hands and your mind? I...
  • Just Posted

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Civil Engineer - Project Manager (Renewable Energy)
  • Project Manager (Renewable Energy) - LaBella Associates
  • Albany, NY FULL_TIME
  • We are currently seeking a qualified and motivated Civil Engineer with a passion for renewable energy to lead clients, projects, and portfolios as a Project Manager. The Project Manager will work clos...
  • 1 Month Ago

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Customer Experience Manager
  • Tesla
  • Latham, NY FULL_TIME
  • Tesla participates in the E-Verify Program What to Expect Our Customer Experience Managers are seasoned retail leaders with natural charisma. In this role, you will collaborate with the Store Leader t...
  • 2 Days Ago

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Customer Experience Manager
  • Tesla Motors, Inc.
  • Latham, NY FULL_TIME
  • Customer Experience ManagerJob CategorySales & Customer SupportLocationLATHAM, New YorkReq. ID220686Job TypeFull-timeTesla participates in the E-Verify ProgramWhat to ExpectOur Customer Experience Man...
  • 2 Days Ago

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Customer Service and Administrative Manager
  • Nova Analytic Labs
  • Albany, NY FULL_TIME
  • The statements below reflect the general responsibilities and requirements for the position, but may not describe all the work requirements inherent in the job. It is the responsibility of the employe...
  • 1 Month Ago

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0 Customer Retention Manager jobs found in Albany, NY area

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Customer Care Agent - Barcelona
  • Travelperk
  • Albany, NY
  • **Customer Care Agent - Barcelona** Department: Customer Care Location: Barcelona We are TravelPerk: a fast-growing, wel...
  • 3/28/2024 12:00:00 AM

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Branch Manager I - Loudon Plaza Branch - NY
  • Trustco
  • Albany, NY
  • EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for ...
  • 3/28/2024 12:00:00 AM

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Park Services Supervisor
  • Great Escape
  • Queensbury, NY
  • What You Will Be Doing Ensure that appropriate staffing levels are maintained to meet all operational goals. Modeling, a...
  • 3/27/2024 12:00:00 AM

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Branch Manager I- State St- Albany, NY
  • Trustco
  • Albany, NY
  • EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for ...
  • 3/27/2024 12:00:00 AM

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Marketing Associate
  • Shore Marketing Inc
  • Rensselaer, NY
  • With years of experience in the communication field, Shore Marketing has created relationship-based methods focused on o...
  • 3/27/2024 12:00:00 AM

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Branch Manager I - Madison Avenue Branch, NY
  • Trustco
  • Albany, NY
  • EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for ...
  • 3/27/2024 12:00:00 AM

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Branch Manager I - Crestwood Plaza - Albany, NY
  • Trustco
  • Albany, NY
  • EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for ...
  • 3/27/2024 12:00:00 AM

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eCommerce Customer Experience Lead
  • Merkle Germany GmbH
  • Albany, NY
  • ** eCommerce Customer Experience Lead** **Company Description** We **Dream**. We **Do**. We **Deliver**. As a **full-ser...
  • 3/25/2024 12:00:00 AM

Albany (/ˈɔːlbəni/ (listen) ALL-bə-nee) is the capital of the U.S. state of New York and the seat of Albany County. Albany is located on the west bank of the Hudson River approximately 10 miles (16 km) south of its confluence with the Mohawk River and approximately 135 miles (220 km) north of New York City. Albany is known for its rich history, commerce, culture, architecture, and institutions of higher education. Albany constitutes the economic and cultural core of the Capital District of New York State, which comprises the Albany–Schenectady–Troy, NY Metropolitan Statistical Area, including ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Manager jobs
$88,424 to $120,101
Albany, New York area prices
were up 1.5% from a year ago

Customer Retention Manager in Troy, NY
Making security moreaccessible than ever before, and backed by 24/7 customer support, ADT iscommitted to providing superior customer service with a focus on speed andquality of responsiveness, helping customers feel safer and empowered.
December 08, 2019
Customer Retention Manager in Las Vegas, NV
Optimity are looking for a technically minded project manager with relevant experience within a network technology service provider, to join a busy provisioning and projects team based in the heart of Shoreditch.
January 31, 2020
Customer Retention Manager in Pittsburgh, PA
The most common pitfall for businesses around the world is that they think that if they have a great product or service, then customer retention will follow naturally.
January 15, 2020