Customer Retention Manager jobs in Anderson, IN
Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Retention Manager jobs
- Old Navy
-
Muncie, IN
FULL_TIME
-
About the Role
In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.
What You'll Do
- All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
- Recruit, hire and develop people to drive a culture of high performance and engagement
- Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
- Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
- Promote community involvement
- Adapt team priorities to respond to customer and business partner needs
- Provide front line supervision to an operational, service or administrative team
Who You Are
- Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results
- Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
- Strength in driving metrics to deliver results that will meet or exceed business goals
- Able to travel as required
- Probe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternatives
- Good understanding of concepts and procedures within own subject area
- 22 Days Ago
- Advance Auto Parts
-
Logansport, IN
FULL_TIME|PART_TIME
- Advance Auto Parts Now Hiring!Full-Time and Part-Time Positions AvailablePositions:General Store ManagerGeneral Store Manager in TrainingRetail Parts ManagerCommercial Parts ManagerSalespersonDelivery...
- 1 Month Ago
- American Logistics
-
Kokomo, IN
FULL_TIME
- Call Center / Fully Remote - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll : Receive inbound calls and make outbound service calls, ass...
- 1 Day Ago
- Spearhead Mobility Inc.
-
MARION, IN
FULL_TIME
- Why Join Spearhead Mobility? Learn more, earn more! Join a growing company with start-up enthusiasm. Help us upend the wireless retail market as an exclusive AT&T partner. Teamwork, trust, service, me...
- 3 Days Ago
- Swift Placement & Consulting
-
Noblesville, IN
FULL_TIME
- This is a great position for the application and / or service engineer with project management experience. SUMMARY : This position is responsible for supporting INDEX customers as they transition from...
- 30 Days Ago
- Crew Carwash
-
Cicero, IN
FULL_TIME
- Customer Service Team Member roles are waiting for you!Get on the CREW! We are honored to be a Glassdoor's Best Place to Work Recipient for 2023, our 4th year in a row!https://crewcarwash.com/crew-car...
- 2 Months Ago
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- Anderson, IN
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0 Customer Retention Manager jobs found in Anderson, IN area
- City Wide Facility Solutions (Indianapolis)
-
Indianapolis, IN
- City Wide Facility Solutions is actively seeking a Commercial Building Solutions Manager for our location in Indianapoli...
- 4/26/2024 12:00:00 AM
- Rollins, Inc.
-
Muncie, IN
- ** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO020774 Showing ...
- 4/26/2024 12:00:00 AM
- Life Time, Inc.
-
Indianapolis, IN
- . Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, th...
- 4/26/2024 12:00:00 AM
- Suburban Propane, LP
-
Indianapolis, IN
- > > **Customer Service Representative** **Lawrence , IN** **JOB ID: 7921** **JOB CATEGORY: Customer Service** **POSITION...
- 4/26/2024 12:00:00 AM
- Home Helpers Home Care
-
Carmel, IN
- Overview As the Training and Retention Manager for Home Helpers of Carmel, you will be responsible for developing and im...
- 4/24/2024 12:00:00 AM
- Baker Hill Solutions
-
Carmel, IN
- Job Description Job Description Baker Hill, a renowned leader in providing cutting-edge financial technology solutions, ...
- 4/24/2024 12:00:00 AM
- Aion Management
-
Indianapolis, IN
- Under the direction of the Real Estate Manager, the Leasing Manager is responsible for overseeing all processing involvi...
- 4/22/2024 12:00:00 AM
- PulteGroup, Inc.
-
Carmel, IN
- We know that BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM! How would you like to be a part of team th...
- 4/22/2024 12:00:00 AM
About Anderson, Indiana
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